Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I was trying to think of what else they could do to make the experience better. It wouild be trivial. They did all the important stuff effortlessly well. They were friendly, professional, helpful and clear the experience better. It wouild be trivial. They did all the important stuff effortlessly well. They were friendly, professional, helpful and clear in all of their communications. Joey D'emilo was my sales person. He made it obvious that he wanted to do business with me. His communication was clear. There were no surprises. I enjoyed his company and was glad everything he said was 100% accurate. I am pretty sure the finance guy was Anthony Nachtraub. He was helpful, got me a great interest rate. Like Joey, everything was pleasant, clear and easy. They met my expectations for an excellent car dealership. My chances of working with them in the future are much higher after doing business with them. Thank you, Joey and Anthony. More
The service was prompt and friendly. I was able to work comfortably from the customer lounge, so I didn't lose any work time while my vehicle was being serviced. They even washed my car, I was able to work comfortably from the customer lounge, so I didn't lose any work time while my vehicle was being serviced. They even washed my car, which I really appreciated since it was quite dirty from living on a dirt road. The staff was friendly, transparent, and professional throughout the entire process. Overall, a great experience! More
The service team is top notch. They really take the time to make sure your understand your options and don't try to force something on you. They really take the time to make sure your understand your options and don't try to force something on you. More
I have all my car maintenance done here at Suburban Chevrolet, Nick Buck was my most recent “intake” person when I drove in for service, and he was exceptionally responsive to keeping me informed on t Chevrolet, Nick Buck was my most recent “intake” person when I drove in for service, and he was exceptionally responsive to keeping me informed on the progress of the work being done over several days, and arranged for a ride for me on the day the work was completed. He is a pleasure to work with. More
Mike Burns was my salesman. There was absolutely no pressure. Art who is the Finance Manager handled all my paperwork. He did not try to sell me tire protection or any of tha There was absolutely no pressure. Art who is the Finance Manager handled all my paperwork. He did not try to sell me tire protection or any of that stuff. It only took about 15 minutes. I appreciated him not trying to sell me extras. It was a very pleasant experience. More
This is my second experience with Suburban Collision. Hitting a deer was not the way I planned to start my day, but manager Evan and his team were super in communication, and repair work. I highly re Hitting a deer was not the way I planned to start my day, but manager Evan and his team were super in communication, and repair work. I highly recommend Suburban Collision regardless of the make and model you own. More
I had an early appointment, 8:30am and although it took longer than expected I was pleased with the service and my representative, Nick and also the facility. Would recommend. longer than expected I was pleased with the service and my representative, Nick and also the facility. Would recommend. More


