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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
977 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 977 reviews
August 31, 2018
Solid experience Our family had a great experience. Dimitrios-great guy, knowledgeable and honest. I would highly recommend using his services. We will be back Our family had a great experience. Dimitrios-great guy, knowledgeable and honest. I would highly recommend using his services. We will be back next time we are in the market. More
by Go blue
Employees Worked With
Dimitrios Rongakis
August 30, 2018
Quality work, excellent customer service Pat and Illyana are great! Very accommodating and knowledgeable. Whenever I take my car there I know they will be able to help me out, with either pre Pat and Illyana are great! Very accommodating and knowledgeable. Whenever I take my car there I know they will be able to help me out, with either preventive service or any other issues! More
by Turbo2014
Employees Worked With
Pat M. & Illyana B
August 30, 2018
Dimitrios is the man! Dimitrios is a breath of fresh air in the stressful car buying experience. Straightforward honest and not a time waster! Love him and his smile. Dimitrios is a breath of fresh air in the stressful car buying experience. Straightforward honest and not a time waster! Love him and his smile. More
by Bobby
Employees Worked With
Dimitrios Rongakis
August 30, 2018
Car 10, Service 11 I’m super happy with my experience at Suburban Chevrolet. My salesman, Dimitrios was able to answer all my questions regarding the Equinox. He is very I’m super happy with my experience at Suburban Chevrolet. My salesman, Dimitrios was able to answer all my questions regarding the Equinox. He is very knowledgeable about his products. I’ve been a Subaru guy for many years and I am VERY glad that I decided to go with Chevy this time. More
by Mav7714
Employees Worked With
Dimitrios Rongakis, Andreea Moore
August 30, 2018
You can always count on Duane! I have been going to this dealership for a few years now, and wouldn’t go anywhere else. Duane has always been extremely helpful even with something a I have been going to this dealership for a few years now, and wouldn’t go anywhere else. Duane has always been extremely helpful even with something as simple as an oil change. You can always count on receiving amazing service with each visit. More
by LD
Employees Worked With
Duane Truhn
August 29, 2018
Best car buying experience ever. Let me first say that I don’t really enjoy buying cars. The process is usually long and tedious. This time I was tasked with finding a particular, ha Let me first say that I don’t really enjoy buying cars. The process is usually long and tedious. This time I was tasked with finding a particular, hard to find truck with all the bells and whistle’s for my husband. We worked with Anne Martin at suburban Chevrolet and really put her to work finding this truck. Not only did she find the truck but she exceeded our expectations. The truck itself, the price, the ease of purchasing, the speed with which everything was done. From start to finish, including delivery from Ohio all took three days. My husband is so happy with his purchase and we are so grateful to Anne Martin and all her hard work for us. Have never worked with a better sales person. Thank you so much . More
by shopper123
Employees Worked With
Anne Martin
August 29, 2018
We love Anne Martin! Great Dealership! We have purchased our last 3 vehicles through Anne Martin who always helps us find the best auto for our family at a reasonable pric Great Dealership! We have purchased our last 3 vehicles through Anne Martin who always helps us find the best auto for our family at a reasonable price. We also come her for our oil changes because they offer a shuttle for convenience. More
by jessica1
Employees Worked With
Anne Martin
August 29, 2018
Duane Truhn is ver excellent Duane Truhn is a very good and excellent customer service. He is one of the first one's to help you out when you come to get service done on your car. Duane Truhn is a very good and excellent customer service. He is one of the first one's to help you out when you come to get service done on your car. He is always trying to work with you and will always call you if there is more of an issue with you car. Very good at keeping you in the loop. He is my go to. I wouldn't recommend anyone else. More
by Along920
Employees Worked With
Duane Truhn
August 28, 2018
Phenomenal I walked in he greated me at my car with a huge smile was verry helpfull with all the issues on my car and got everything sqared away as soon as he co I walked in he greated me at my car with a huge smile was verry helpfull with all the issues on my car and got everything sqared away as soon as he could i was compleatly satasfied with his service More
by Bunztickler
Employees Worked With
Tommy poole
August 28, 2018
Duane Truhn is awesome! Duane is an awesome service tech. I wouldn't go any where else. He is great to work with and has always taken great care of my vehicles. He's there wh Duane is an awesome service tech. I wouldn't go any where else. He is great to work with and has always taken great care of my vehicles. He's there when I need him. Awesome job! More
by mlrb1203
Employees Worked With
Duane Truhn
