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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
977 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 977 reviews
August 28, 2018
Duane the man! Duane is a straight shooter and always let's you know where you stand in the service process. Very easy to work with and makes the best popcorn Duane is a straight shooter and always let's you know where you stand in the service process. Very easy to work with and makes the best popcorn More
by Danno
Employees Worked With
Duane Truhn
August 27, 2018
Excellence. I've have worked with Duane for many years. He has always shown excellent customer service and respect. Keep up the good work Duane!! We intend to con I've have worked with Duane for many years. He has always shown excellent customer service and respect. Keep up the good work Duane!! We intend to continue to do business with you for many more years! -SJMH Grounds/Automotive supervisor. More
by Voopop1
Employees Worked With
Duane Truhn
August 27, 2018
Great help from good people Had a routine slow leak tire on a very busy day. Took us in quickly without an appointment. Ended up having to leave for family business. Dan Weiss sa Had a routine slow leak tire on a very busy day. Took us in quickly without an appointment. Ended up having to leave for family business. Dan Weiss said "no problem." Called us when everything was fixed up. Helped us use a coupon that we had so that the repair was even less expensive when he was obviously super busy. Very nice guy. Thanks, Dan! More
by David Rice
Employees Worked With
Dan Weiss, Duane Truhn
August 27, 2018
Best customer service Dueane was very knowledgeable with the service I needed and explained the process to me. I will return in the future. I've been to several dealership Dueane was very knowledgeable with the service I needed and explained the process to me. I will return in the future. I've been to several dealership's and this was the best by far. Thank you More
by Trish29
Employees Worked With
Duane Truhn
August 27, 2018
Great service I would recommend this place to everyone. Duane helped me and was super friendly and explained everything so well. What a great experience for bringin I would recommend this place to everyone. Duane helped me and was super friendly and explained everything so well. What a great experience for bringing my car for an oil change! More
by Happy customer
Employees Worked With
Duane Truhn
August 27, 2018
Service Excellent service would diffently recommend to others. They repaired my car quickly, and were super helpful throughout the whole process. I Will be re Excellent service would diffently recommend to others. They repaired my car quickly, and were super helpful throughout the whole process. I Will be returning for future servicing More
by Janisamarie
Employees Worked With
Duane truhn
August 27, 2018
Great Customer Service I came in to get my ignition replace since it was on recall. I had the pleasure to work with Duane Truhn, he made sure I had my car back in time so I I came in to get my ignition replace since it was on recall. I had the pleasure to work with Duane Truhn, he made sure I had my car back in time so I didn’t have to miss work and he made sure to call and update me on what time I would have my car back before he went home for the day. I really appreciate him for going out of his way to make sure I had my car back in a couple hours. More
by Rkhubbard
Employees Worked With
Duane Truhn
August 27, 2018
Never any worries I love going to Surbuban. They always take care of me and treat me well. Recently they went above and beyond for me .Great service!! I love going to Surbuban. They always take care of me and treat me well. Recently they went above and beyond for me .Great service!! More
by Goblue82
Employees Worked With
Duane Truhn
August 27, 2018
Coming back for Dimitrios My experience at Suburban Chevrolet/Cadillac has been the best I’ve ever had. Dimitrios listened to my wants and needs for a new vehicle and was able My experience at Suburban Chevrolet/Cadillac has been the best I’ve ever had. Dimitrios listened to my wants and needs for a new vehicle and was able help me narrow down my search. With is knowledge and passion for the product, I was able to leave very satisfied. More
by ChevyGirl7879
Employees Worked With
Dimitrios Rongakis
August 26, 2018
Chevy traverse I walked Into your dealership to research a Chevy Traverse and was greeted by Dimitrios. Dimitrios was very knowledgeable and professional. He answere I walked Into your dealership to research a Chevy Traverse and was greeted by Dimitrios. Dimitrios was very knowledgeable and professional. He answered all of my questions. I would definitely recommend everyone in the market for Chevy or Cadillac to see Dimitrios. More
by Thisvi01
Employees Worked With
Dimitrios Rongakis
