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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
954 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 954 reviews
January 05, 2018
Oil Change Service Staff is always very helpful and courteous. The garage was full and they were very quick with their service and made sure I was comfortable and taken Staff is always very helpful and courteous. The garage was full and they were very quick with their service and made sure I was comfortable and taken care of. More
by jpriest28
Employees Worked With
Weiss, Dan
January 04, 2018
Very happy. I had an emergency with my plow truck. They fixed same day. Thank you Erick. Muchas gracias. Tuve una emergencia en mi camioneta removedora de nie I had an emergency with my plow truck. They fixed same day. Thank you Erick. Muchas gracias. Tuve una emergencia en mi camioneta removedora de nieve durante una tormenta y ellos me ayudaron prontamente More
by Kenny
Employees Worked With
Eric Gilliam
January 04, 2018
General maintenance Was in for service but spoke with Terry regarding trading in present car. He remembered me from 3 1/2 years ago when he sold me my present vehicle. S Was in for service but spoke with Terry regarding trading in present car. He remembered me from 3 1/2 years ago when he sold me my present vehicle. Service experience was also good. More
by jeharlow
Employees Worked With
Eric in service, Terry Olson
January 03, 2018
I had an appt but Treated as a walk in I had a good experience except when I came in for my appt. I set up nearly ten days or more in advance I was treated as a walk in and had to wait for I had a good experience except when I came in for my appt. I set up nearly ten days or more in advance I was treated as a walk in and had to wait for several hours to get work covered by warranty done. My car was washed, but my tire pressure was not checked! I am grateful the valve cover was replaced at no charge! I loved the comfortable waiting area and the coffee! More
by Molly1973
Employees Worked With
Curt Moore
January 02, 2018
Service review. Always on time and good at what they do! Duane takes care of me every time I come to the dealership. I would gladly recommend this dealership to frien Always on time and good at what they do! Duane takes care of me every time I come to the dealership. I would gladly recommend this dealership to friends and family. More
by Rayequinox
Employees Worked With
Duane in service, Eric Gilliam
December 31, 2017
Quick! Quick! Quick! Tommy in Service had my Cadillac CT6 in and out for an oil change very quickly on a very busy day in the service department! Tommy in Service had my Cadillac CT6 in and out for an oil change very quickly on a very busy day in the service department! More
by Dukdust
Employees Worked With
Tommy in Service
December 26, 2017
Quick Dependable Service I've been a customer for well over twenty years. I appreciate that every time I have my car serviced, the work is done quickly and correctly and I am I've been a customer for well over twenty years. I appreciate that every time I have my car serviced, the work is done quickly and correctly and I am treated respectfully. More
by Tim
Employees Worked With
can't remember
December 21, 2017
Very helpful and professional Mark gave the best service I've ever gotten with a dealership. He always had a straight answer for every question I had and never pointed me in the wr Mark gave the best service I've ever gotten with a dealership. He always had a straight answer for every question I had and never pointed me in the wrong direction. More
by Matthew W Hansen
Employees Worked With
Mark Brown
December 17, 2017
great dealership Honest with no pressure to buy but will find the perfect truck/car for your needs, with so many suburban dealership they have inventory to find someth Honest with no pressure to buy but will find the perfect truck/car for your needs, with so many suburban dealership they have inventory to find something for you chris lorenzon More
by clorenzon
Employees Worked With
excellent team work great together making deals happen , Mark Brown, Linsy Unrath
December 16, 2017
Great service, Eric was wonderful to deal with. Got an appointment with very short notice. Truck was ready before the promised time. Very friendly people t service, Eric was wonderful to deal with. Got an appointment with very short notice. Truck was ready before the promised time. Very friendly people to deal with More
by 3pete
Employees Worked With
Eric Gilliam
