Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
954 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 954 reviews
December 14, 2017
OIl change and tire rotation Everyone was friendly and helpful. This was my first time at the dealership as I have just moved to Ann Arbor. Duane helped me figure out what to do a Everyone was friendly and helpful. This was my first time at the dealership as I have just moved to Ann Arbor. Duane helped me figure out what to do and where to go. More
by Andrea.Vaughn07
Employees Worked With
Duane Truhn
December 13, 2017
Great Service I called Monday afternoon to schedule an appointment for service and was given 9:00 am the following day. Very pleased with the ability to get me in q I called Monday afternoon to schedule an appointment for service and was given 9:00 am the following day. Very pleased with the ability to get me in quickly. More
by kirk mehlhaff
Employees Worked With
Mike Basham
December 13, 2017
Tahoe Service - Dan Weiss & Mina Bolos I continue to drive from Farmington Hills to this dealership when servicing my truck. It is due to the professionalism that service advisor Dan Weiss I continue to drive from Farmington Hills to this dealership when servicing my truck. It is due to the professionalism that service advisor Dan Weiss provides. He has been always kind when scheduling in short notice, respectful of my concerns and willing to assist. He is a class act person and highly recommend working with. Mina Bolos (Sales Manager) with the Cadillac brand is the reason of my continued loyalty to this Suburban Chevrolet Dealership. He makes you feel literally like a family member. We have leased many Chevys and Cadillacs with his help. Mina is a no-nonsense get it done fella and love working with him. More
by apatros
Employees Worked With
Mina Bolos & Dan Weiss
December 11, 2017
Amazing deals, amazing staff Mike burns and his staff are all kind, knowledgeable, and best of all, HONEST! I got a wonderful deal, they worked within my tight budget, and made me Mike burns and his staff are all kind, knowledgeable, and best of all, HONEST! I got a wonderful deal, they worked within my tight budget, and made me feel comfortable enough to sign papers. And it goes beyond just buying my car, their service shop is awesome, and I feel safe driving my car. More
by becsbarlow
Employees Worked With
Mike Burns, Jamie Pido
December 06, 2017
Service and sales Eric Gilliam is a pleasure do deal with and very professional. In service, Eric Butler was also a pleasure to deal with and very professional. Eric Gilliam is a pleasure do deal with and very professional. In service, Eric Butler was also a pleasure to deal with and very professional. Thanks, Kirk More
by Profitk
Employees Worked With
Eric Butler, Eric Gilliam
December 05, 2017
Came in for oil change and tire rotation Easy, efficient and quality - what more can I ask for. Oh, yes --- friendly from the person who made the appointment to the person who got my car for Easy, efficient and quality - what more can I ask for. Oh, yes --- friendly from the person who made the appointment to the person who got my car for me when it was finished. Really friendly, and seemed to mean it!! More
by MaryL
Employees Worked With
Patrick Murray
December 04, 2017
He makes it a same day deal..! I came in with a leased car & walked out with an ownership title with $0 down. That's all it took..HALF A DAY.. Mike is like the physician who actual I came in with a leased car & walked out with an ownership title with $0 down. That's all it took..HALF A DAY.. Mike is like the physician who actually remembers all of your little quirks and ensures that every visit goes on smoothly. I am planning on returning to upgrade in 2018 and I know who I am going to ask for. More
by hkjandu90
Employees Worked With
Mike Bohnett, Jennifer Simons
December 04, 2017
Great service I brought my vehicle in for a oil change, inspection, tires rotated, the works the day before Thanksgiving and my service rep, Mr. Dan Weiss, was awes I brought my vehicle in for a oil change, inspection, tires rotated, the works the day before Thanksgiving and my service rep, Mr. Dan Weiss, was awesome. He took care of all my issues and I had my vehicle back as promised. More
by Pcqpeterson
Employees Worked With
Mr.Dan Weiss
November 28, 2017
He really does go above and beyond! Mike was so patient and so helpful in helping me to finally get my little purple Spark earlier this year. Many things cropped up seeming intent on spo Mike was so patient and so helpful in helping me to finally get my little purple Spark earlier this year. Many things cropped up seeming intent on spoiling my purchase experience . But, Mike was persistent and found MY car at a dealership in Ohio. I was so happy to see it the day it arrived!! He treated me like family, answered all my (silly) questions and helped to secure the best deal possible. He is always pleasant and happy. I can tell that he loves his job and loves helping people get their "dream" vehicle. I have recommended him many times already to people I know who are thinking about purchasing a car. He is such an asset to Suburban Chevy. More
by Sparky
Employees Worked With
Mike Bohnett
November 22, 2017
XT5 lease Lease turn in and new lease of a 2017 Cadillac XT5 couldn’t have gone smoother. Anne Martin had every i dotted and t crossed when we arrived, and she Lease turn in and new lease of a 2017 Cadillac XT5 couldn’t have gone smoother. Anne Martin had every i dotted and t crossed when we arrived, and she did a really helpful feature demo. More
by NewCaddyOwner
Employees Worked With
Anne Martin
