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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
915 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 915 reviews
June 30, 2015
Had a very positive experience I worked with Linsy first and then Mark Brown. They were both really nice and extremely helpful through the stressful process of buying a car. Turne I worked with Linsy first and then Mark Brown. They were both really nice and extremely helpful through the stressful process of buying a car. Turned out to be a breeze and better than I expected. Mark was really knowledgeable about the Cruze I bought too. Lots of thumbs up from me! More
by TraceyFst
Employees Worked With
Lindsey Unrath, Mark Brown
June 30, 2015
Chevy Malibu lease at Suburban Ann Arbor Katie Kunz was my sales person. She was very professional and great to work with. I could take my own time to make a decision without being pressured Katie Kunz was my sales person. She was very professional and great to work with. I could take my own time to make a decision without being pressured to decide. She was very knowledgeable and followed up promptly to help me make my decision. Was quick to shown the cars and setup test drives. A very pleasant shopping experience More
by prashaanthv
Employees Worked With
Katie Kunz
June 27, 2015
Excellent Sales Team Mike Burns was wonderful. Leased my first car and he was very helpful and patient! He the experience hassle free. I would recommend him and Suburban C Mike Burns was wonderful. Leased my first car and he was very helpful and patient! He the experience hassle free. I would recommend him and Suburban Chevrolet of Ann Arbor. More
by Cvanschoten123
Employees Worked With
Mike Burns, John Blattner
June 27, 2015
treated like family Jason louden was my salesman, from the moment I stepped on the lot he made me feel as if he were selling a car to a member of his family. He was patie Jason louden was my salesman, from the moment I stepped on the lot he made me feel as if he were selling a car to a member of his family. He was patient respectful and informative. I will be recommending everyone I know to him. Everyone in the dealership on a whole was awesome. More
by michldy
Employees Worked With
Jason Louden
June 26, 2015
Very quick and very nice people to deal with. Very quick response to my inquiry to the vehicle I was interested in. Very personable people to deal with. I would recommend them to another custome Very quick response to my inquiry to the vehicle I was interested in. Very personable people to deal with. I would recommend them to another customer. More
by Alpha45
Employees Worked With
Lindsey Unrath, Mark Brown, Jennifer Simons
June 25, 2015
Amazing Experience Katie Kunz was a wonder to work with and I would recommend her to anyone interested in having an exceptional car buying experience. Her positive attit Katie Kunz was a wonder to work with and I would recommend her to anyone interested in having an exceptional car buying experience. Her positive attitude and winning smile made the experience wonderful. More
by CarGal123
Employees Worked With
Katie Kunz
June 24, 2015
Great service Drew was an outstanding salesman! Very polite, will answer any questions you'll have. Very thorough and knowledgeable. He is definitely somebody who t Drew was an outstanding salesman! Very polite, will answer any questions you'll have. Very thorough and knowledgeable. He is definitely somebody who takes great pride in his work and comes prepared, which is admirable. More
by Taylorbryant
Employees Worked With
Andrew Laczynski
June 24, 2015
outstanding service and follow up Katie was one of the very best professionals I have worked with in any professional setting. VERY professional and knows how to handle her customers. Katie was one of the very best professionals I have worked with in any professional setting. VERY professional and knows how to handle her customers. Not in the least bit pushy, and wants to make you feel comfortable with your purchase. More
by carfan1
Employees Worked With
Katie Kunz
June 24, 2015
Great cars and great customer service! Bought 2 cars now from Mark and Linsy and they are always there and always reliable. Not only is the customer service the best, but so are the cars! Bought 2 cars now from Mark and Linsy and they are always there and always reliable. Not only is the customer service the best, but so are the cars! My cars have never given me any issues! I'll be back, but it might be awhile because my car is running great and I love it! More
by EzCarguy
Employees Worked With
Lindsey Unrath, Mark Brown
June 23, 2015
Internet Department Customer Service is A+ I went through the Internet to schedule a test drive on a car I was searching for. Mark and Linsy made it the easiest buying experience from start to I went through the Internet to schedule a test drive on a car I was searching for. Mark and Linsy made it the easiest buying experience from start to finish. Not only was it easy, but they were very kind too. A week later they even sent me cookies! I can't wait to buy my husbands car there! More
by lemonadesuzie1
Employees Worked With
Lindsey Unrath, Mark Brown
