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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
911 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 911 reviews
June 04, 2015
Shawn Hensley Great guy! Knew a lot about all of the cars and was able to develop great rapport. Was flexible and catered to my every need. Would definitely come Great guy! Knew a lot about all of the cars and was able to develop great rapport. Was flexible and catered to my every need. Would definitely come to him again and the same dealership! More
by ehsan
Employees Worked With
Shawn Hensley
June 04, 2015
Outstanding Service!! Anne Martin and Katie Kunz were both a pleasure to work with and covered all my needs! Extremely informative and both were super friendly. I will c Anne Martin and Katie Kunz were both a pleasure to work with and covered all my needs! Extremely informative and both were super friendly. I will continue to do business with both of them and at this dealership for a long time. Thanks for everything Annie M and Katie K!!! More
by rlb/satisfied
Employees Worked With
Anne Martin, Katie Kunz
June 03, 2015
Great Dealership!! Very professional and easy to work with. Thanks so much for all the help when looking at a new vehicle. I will be back when I'm ready for a new car!! Very professional and easy to work with. Thanks so much for all the help when looking at a new vehicle. I will be back when I'm ready for a new car!! I would recommend this dealership to anyone looking for a new car. More
by Brionna1
Employees Worked With
Jason Louden
June 03, 2015
Amazing service!!! Best dealer around! Visited this dealer the other day and dealt with Jason, who was very friendly and informative. Helped me with all of my questions to decide which vehi Visited this dealer the other day and dealt with Jason, who was very friendly and informative. Helped me with all of my questions to decide which vehicle I am most likely to purchase. More
by Drchevy123
Employees Worked With
Jason Louden
June 03, 2015
Good customer service & quality work The dealership has friendly informative personnel. My only concern is the service backlog. Sometimes it's hard to schedule maintenance when you need i The dealership has friendly informative personnel. My only concern is the service backlog. Sometimes it's hard to schedule maintenance when you need it most, but the work quality very good. They have always helped me when I had an issue. More
by Arb1
Employees Worked With
Anne Martin
June 02, 2015
The employees were very helpful! Great dealership and employees, they'll help me get my car even though it was after hours. I love my new car. Thank you very much. Great dealership and employees, they'll help me get my car even though it was after hours. I love my new car. Thank you very much. More
by Zeina123
Employees Worked With
Andrew Laczynski
June 02, 2015
Excellent customer service Overall the best customer service I have experienced in purchasing a vehicle and I have purchased many. Quick turnaround, professional and friendly. I Overall the best customer service I have experienced in purchasing a vehicle and I have purchased many. Quick turnaround, professional and friendly. I will be back! More
by reanmk
Employees Worked With
Anne Martin
June 02, 2015
Great experience and great new car I came in around the beginning of the year to look at new cars. I tested several, but decided to hold off as the snow had come and I drive my truck i I came in around the beginning of the year to look at new cars. I tested several, but decided to hold off as the snow had come and I drive my truck in the winter. Katie was cool with it and asked if she could check in from time to time to see where I stood. She was true to her word and only checked in after about two months, then again two months later. Now that the snow was gone, I headed back to drive some more cars. They had all the cars I wanted to test drive readily available. I fell in love with the new Impala. It took a little over three hours from showing up to test drive several cars to driving home with the new car. More
by chibimike
Employees Worked With
Katie Kunz
May 31, 2015
Challenging credit I had gone through a recent divorce. I had damaged my credit due to my personal circumstance. She treated me with respect. She made me feel at ease an I had gone through a recent divorce. I had damaged my credit due to my personal circumstance. She treated me with respect. She made me feel at ease and got me the car I wanted at the price I needed, with no judgement. In addition she counseled me on the best way to repair my credit in the least amount of time. More
by Kendra
Employees Worked With
Elissa Spangler
May 31, 2015
always great service , couldn't be happier with suburban Chevrolet! Elissa Spangler is always ready and willing to help and I would highly recommend her to everyone. , couldn't be happier with suburban Chevrolet! Elissa Spangler is always ready and willing to help and I would highly recommend her to everyone. More
by cthomps3
Employees Worked With
Elissa Spangler
