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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
911 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 911 reviews
May 22, 2015
Ann Martin and Suburban We have purchased cars and trucks from Anne Martin. She's the best. The service department has worked on our cars and are great. Thanks We have purchased cars and trucks from Anne Martin. She's the best. The service department has worked on our cars and are great. Thanks More
by headfrank
Employees Worked With
Anne Martin, Anne Martin, Bob Allen
May 22, 2015
Terry Olson I leased my first car through Terry. He is a great guy, very friendly and helpful. I've had my car for a year now, and anytime I've had a question a I leased my first car through Terry. He is a great guy, very friendly and helpful. I've had my car for a year now, and anytime I've had a question about my lease I'd give Terry a call and he would always make time to help me. For anyone looking for a good, honest salesman, I'd highly recommend Terry. More
by blue1117
Employees Worked With
Terry Olson
May 21, 2015
Great experience and customer service! Spring has finally arrived and I'm excited to start looking for my next lease vehicle and to continue to work with Anne Martin. Between myself and my Spring has finally arrived and I'm excited to start looking for my next lease vehicle and to continue to work with Anne Martin. Between myself and my husband this will be our 3rd car leased through Anne. She is fantastic to work with and makes sure all of our needs are met. Customer service is the most important aspect for us and Anne and Suburban Chevrolet have the best. More
by CLiphardt
Employees Worked With
Anne Martin
May 21, 2015
Anne Martin I am leasing my second car with Anne Martin. She has been fantastic to work with--answers all of my questions, really works with me to keep my payment I am leasing my second car with Anne Martin. She has been fantastic to work with--answers all of my questions, really works with me to keep my payments down, but get the best car for my needs. She did a lot of work to have the process go smoothly-from getting allinformation ready for me to having the title completed (I could avoid the Secretary of State!) -Anne is a great employee for Suburban! Thank you Anne! More
by skell
Employees Worked With
Anne Martin
May 21, 2015
Great Experience Lindsey is very pleasant, helpful, and just a joy to communicate with. I have been suggesting Suburban to everyone I know, you guys have a great team Lindsey is very pleasant, helpful, and just a joy to communicate with. I have been suggesting Suburban to everyone I know, you guys have a great team over there. Keep it up! More
by autojazz77
Employees Worked With
Lindsey Unrath
May 20, 2015
My experience with Suburban Chevrolet Cadillac was positive. My overall review of my recent car purchase was positive. Anne Martin was very helpful and responsive to my personal needs. I plan to work with her My overall review of my recent car purchase was positive. Anne Martin was very helpful and responsive to my personal needs. I plan to work with her again in 2 years. Rhond More
by Rhonda
Employees Worked With
Ann Martin - Sales
May 20, 2015
Good sales, good service. Have purchased 3 new cars from Anne Martin. Excellent experience in every way. Fair price. Straightforward transactions. Fair trade in value. Found ex Have purchased 3 new cars from Anne Martin. Excellent experience in every way. Fair price. Straightforward transactions. Fair trade in value. Found excellent financing. Will continue to buy new cars from Anne Martin. More
by Stssrxtraverse
Employees Worked With
Anne Martin, David Yanko
May 20, 2015
Anne Martin is the best sales person I've dealt with Anne has given the best service of any salesperson I've ever dealt with. I have referred friends and family to her. I moved to the west side of the st Anne has given the best service of any salesperson I've ever dealt with. I have referred friends and family to her. I moved to the west side of the state and still go back to buy from her. More
by Detrichs
Employees Worked With
Anne Martin
May 20, 2015
New Lease Anne Martin is by far the best sales person I have ever worked with when buying a car. I look forward to working with her in the future. Anne Martin is by far the best sales person I have ever worked with when buying a car. I look forward to working with her in the future. More
by Happy Customer
Employees Worked With
Anne Martin
May 20, 2015
Anne martin Of all of out new car experiences suburban Cadillac stands out far and beyond. I will admit Anne Martin is mostly due credit for this. She has always Of all of out new car experiences suburban Cadillac stands out far and beyond. I will admit Anne Martin is mostly due credit for this. She has always provided exceptional customer service and consistently exceeds out expectations on all levels. Even though there are several other dealerships that We could do business with which are much closer and convenient we will always come to Anne for any of our new car needs. For us Anne Martin makes all the difference she is so warm and welcoming and she really makes us feel as though the customer truely comes first. As always we are very comfortable referring all of our family and friends as we know that they are in the great care of Anne Martin. More
by Cadiowner
Employees Worked With
Anne Martin
