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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
911 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 911 reviews
May 19, 2015
Excellent Service I recently had a problem and need repairs on my car. Anne Martin was a huge help. She made sure everything was taken care of in a timely fashion. I I recently had a problem and need repairs on my car. Anne Martin was a huge help. She made sure everything was taken care of in a timely fashion. I can't thank her enough. We have bought many cars from Anne and she always follows up after the sale. Anne is a big reason we continue to come back to Suburban. More
by artful617
Employees Worked With
Anne Martin
May 19, 2015
The importance of great sales people I have purchased 7 Cadillacs from Ann Martin over a period of 15 years. Ann has been the ultimate sales person. She is not pushy or over bearing she j I have purchased 7 Cadillacs from Ann Martin over a period of 15 years. Ann has been the ultimate sales person. She is not pushy or over bearing she just takes care of business. Ann is always willing to go the extra mile to take care of my wife and myself. She knows that I am a business owner that knows what I want and values my time. She tries to make my experience easy and quick. More
by george
Employees Worked With
Anne Martin
May 19, 2015
Anne Martin has always provided us with superb service with every vehicle purchase and service appointment. She provides a friendly professional attitude and is q has always provided us with superb service with every vehicle purchase and service appointment. She provides a friendly professional attitude and is quick to follow-up with all questions and concerns, I would and have highly recommended her service to friends and family. We are honored to be a part of the Suburban Chevrolet Family. More
by Lutz
Employees Worked With
Anne Martin
May 19, 2015
Fights for your best options! Great sales-person! I've purchased 2 cars from Anne martin and will buy from her in the near future! she got me in SRX for the wife and a ATS for me with very LOW interes I've purchased 2 cars from Anne martin and will buy from her in the near future! she got me in SRX for the wife and a ATS for me with very LOW interest rates! Where the other sales persons/dealers failed she succeeded! She fought for what i wanted and kept me at the payment i wanted to pay. overall the best car buying experience I've ever had. More
by Muquitu
Employees Worked With
Anne Martin
May 19, 2015
awesome experience Anne Martin was my sales person, and I have nothing but wonderful things to say about her. I am pretty picky when it comes to my car and she was very Anne Martin was my sales person, and I have nothing but wonderful things to say about her. I am pretty picky when it comes to my car and she was very friendly and worked hard to get me in a beautiful Volkswagen CC. The whole experience was very quick also. More
by ILikeCars77
Employees Worked With
Anne Martin
May 18, 2015
Buy a car from them! Katie Kunz was simply fantastic. She did endless research for me, arranged a test drive in a very difficult-to-get new Corvette, went out of her way Katie Kunz was simply fantastic. She did endless research for me, arranged a test drive in a very difficult-to-get new Corvette, went out of her way to submit and change my order, delivered it with charm, and was just as helpful as she could be, including after the sale when I had questions. I have never had a better car-buying experience, and I would go back to her even if a GM product were not my first choice. Indeed, I intend to buy at least one more car from her this year. More
by bub39
Employees Worked With
Katie Kunz
May 18, 2015
New Truck purchace I was in the market for a new Truck I had not been through the process in 12 years.To say the least I was not real excited to even start the process.S I was in the market for a new Truck I had not been through the process in 12 years.To say the least I was not real excited to even start the process.Someone mentioned to go see Katie at Suburban.I spoke with Katie told her what I was looking for she took about 2 days and found the exact truck I was looking for.I have given Katie's name to a bunch of people my youngest sister bought a car from Katie she loved her experience.Once my lease is up I will go back and see Katie for a new Truck. More
by huntoct1
Employees Worked With
Katie Kunz
May 18, 2015
New Car Purchase I was in the market for a new car - my old one had ben "nickle and diming" me to death so I decided it was time to bite the bullet! My brother had ju I was in the market for a new car - my old one had ben "nickle and diming" me to death so I decided it was time to bite the bullet! My brother had just gone through the process and I needed a recomendation - Katie Kunz came very highly recommended!! And for good reason!! She was quick, efficient and wonderful to deal with. She knew exactly what I wanted and found the perfect car in no time! The process was taking place over a weekend and when I had questions on a SUNDAY... she was available as she had given me her personal number. Suburban's service department has also been a dream. I took the care back for a "noise" and they fixed it within a couple of days, gave me a loaner and no hassel what so ever. Both Katie and Suburban come highly recommended by me... ALWAYS! More
by princesspuckett
Employees Worked With
Katie Kunz
May 18, 2015
easy to deal with I recommend Elissa for sure. She is very flexible and knowledgeable. She is very communicative and truly understood my needs. Elissa is also community I recommend Elissa for sure. She is very flexible and knowledgeable. She is very communicative and truly understood my needs. Elissa is also community-minded. More
by tkennedy
Employees Worked With
Elissa Spangler
May 18, 2015
Test Drive Great person here, very friendly and eazy to work with. Definitely will be visiting again when its time to purchase. Knows her job well! KI Great person here, very friendly and eazy to work with. Definitely will be visiting again when its time to purchase. Knows her job well! KI More
by kevin7
Employees Worked With
Elissa Spangler
