Suburban Chevrolet Cadillac of Ann Arbor

"A real people person" Dawn provided my wife and I with service that customers hope for when making a big purchase. She's patient, polite and always willing to go the extra Dawn provided my wife and I with service that customers hope for when making a big purchase. She's patient, polite and always willing to go the extra mile to ensure your comfortable with your decision. Dawn is a true professional who's customer oriented and anticipates the needs and/or wants of her customers. She followed through with us on a regular basis, answered all questions and when the time came for car buying, she took our wants and car requirements into consideration and did all the preliminary work narrowing down our selection process. Definitely the easiest one stop shopping we've ever experienced. We will certainly recommend Dawn to all of our family and friends. More

service A main reason for us buying a second car was because of the service from Brent. We are loyal customers. He is absolutely fantastic. The best. A main reason for us buying a second car was because of the service from Brent. We are loyal customers. He is absolutely fantastic. The best. More

BRENT in service...the best!! Brent in service is what brought me back to this dealership. His professionalism and can do attitude is what i look for in a service. In this day wh Brent in service is what brought me back to this dealership. His professionalism and can do attitude is what i look for in a service. In this day when no one really cares about the customer anymore, Brent proves them all wrong... THANK YOU, Brent. More

Thanks Pat Pat is the pinnacle of what a service writer should be. He took the time to meet with me to make sure that all of my warranty issues were corrected. Pat is the pinnacle of what a service writer should be. He took the time to meet with me to make sure that all of my warranty issues were corrected. We looked at the truck together and I showed him all of my issues. He went the extra mile to make sure that I was 100% satisfied with my visit. As a result, the issues on the truck are finally fixed (after going to other dealers 3-4 times for the same issues). He contacted my by phone to give me status updates of my truck. He also was able to get me in a vehicle right away, which is something that has proven difficult in the past. I will now be taking my truck to Suburban because of the service that I have received from Pat. Thanks so much for making this service experience painless. More

Thanks Mike Mike Burns located the vehicle I was looking for. He worked with me by phone and email to gather my requirements. He provided me with details for s Mike Burns located the vehicle I was looking for. He worked with me by phone and email to gather my requirements. He provided me with details for several vehicles meeting my criteria. He made the delivery experience a breeze as all my expectations were met. More

Best Salesman to work with! Great service, friendly, and very prompt. I had a car only days after initially contacting Mike. Not only did I enjoy the service provided, but I reco Great service, friendly, and very prompt. I had a car only days after initially contacting Mike. Not only did I enjoy the service provided, but I recommended my family and friends to Mike as well. Best service I have received when working with sales and very happy with the outcome.Thanks Mike! More

spalazzolo Mike was very easy to work with. He found a vehicle for me based on what I had told him. I am very happy with the vehicle I purchased. ...and I got a Mike was very easy to work with. He found a vehicle for me based on what I had told him. I am very happy with the vehicle I purchased. ...and I got a great deal! More

Service/Collision Center - Dominic I cannot say enough good things about Dominic. fixed a scratch within a day and returned the rental car himself without me asking. just incredible. I cannot say enough good things about Dominic. fixed a scratch within a day and returned the rental car himself without me asking. just incredible. More

Camaro buyer I love the Camaro so I called and talked with Charles about a SS Camaro. Charles had a few on the lot and he helped me find the Camaro I was looking f I love the Camaro so I called and talked with Charles about a SS Camaro. Charles had a few on the lot and he helped me find the Camaro I was looking for. Charles Parker was knowledgeable of the Camaro and professional, I bet he sell's the majority of Camaro's at Suburban. I've referred 5 family members to see him, hope suburban has a few Camaro's left. More