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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
September 26, 2013
I look for friendliness but also sincerity. Dan seemed to care less about making the sale and more about satisfying our needs. He was courteous and knowledgeable, not pushy. I recommend him highly. care less about making the sale and more about satisfying our needs. He was courteous and knowledgeable, not pushy. I recommend him highly. More
by KenWachsberger
September 26, 2013
Mark and Linsy are a very strong and efficient team. After meeting with them the first day I felt confident enough to purchase my Cadillac the same day. I will be recommending to my family. After meeting with them the first day I felt confident enough to purchase my Cadillac the same day. I will be recommending to my family. More
by gragityH
Employees Worked With
Scott Greene, Lindsey Unrath, Mark Brown
September 26, 2013
Dan was very knowledgeable and friendly. I liked his Dan was very knowledgeable and friendly. I liked his attitude because he was helpful but not pushy. He was more interested in determining my needs t Dan was very knowledgeable and friendly. I liked his attitude because he was helpful but not pushy. He was more interested in determining my needs than pushing me to buy. I will definitely buy my next car from him. More
by corpsfamily
September 26, 2013
Dan is a very helpful and knowledgeable salesperson. I Dan is a very helpful and knowledgeable salesperson. I know Dan from my BNI group, meeting Thursday mornings at the Westminister Pres. Church. Full Dan is a very helpful and knowledgeable salesperson. I know Dan from my BNI group, meeting Thursday mornings at the Westminister Pres. Church. Full of information on sales and products. I will make it in to test out a Volt one day soon More
by HillaryHandwerger
Employees Worked With
John Blattner
September 18, 2013
I am a first time buyer and worked with Linsy and Mr. Brown. They made the process very simple - not only did I not have to wait around a lot, but it was also a very low pressure environment and I reall Brown. They made the process very simple - not only did I not have to wait around a lot, but it was also a very low pressure environment and I really like that. It was a positive experience and I will definitley be recommending to my friends! More
by ozman83
Employees Worked With
Lindsey Unrath, Mark Brown
September 18, 2013
I have driven cars for 50+ years and I want to comment that Dave Yanko is, without a doubt, the best Service Rep I have ever dealt with! I had an electrical problem with my 8 yr old Chevy and Dave got my that Dave Yanko is, without a doubt, the best Service Rep I have ever dealt with! I had an electrical problem with my 8 yr old Chevy and Dave got my car to the right mechanic that was up-to-speed on the computer chips in the electrical systems of today's cars. The Service Dept is state-of-the-art. Very Clean. Fresh Coffee in the Customer Lounge. Price for the work was very reasonable. More
by elmerwhite1
Employees Worked With
David Yanko
September 17, 2013
Great buying experience! Quick, good pricing, informative, arranged financing at a very low rate, and all in about 2 hours. Lindsey and Mark make a great team that takes the hassle out of buying informative, arranged financing at a very low rate, and all in about 2 hours. Lindsey and Mark make a great team that takes the hassle out of buying a car. More
by Tmoe
Employees Worked With
Lindsey Unrath, Mark Brown
September 16, 2013
This weekend I bought my second car from the team of Linsy and Mark Brown. They make the process efficient and never waste my time. I am able to get my financing in order before I even come in and the Linsy and Mark Brown. They make the process efficient and never waste my time. I am able to get my financing in order before I even come in and they make sure all my questions are answered before I leave. Its the second great experience I have had over there and I look forward to the cookies Suburban sends too! More
by darinY67
Employees Worked With
Lindsey Unrath, Mark Brown
September 13, 2013
Linsy was the nicest sales assistant I have ever met! She made me feel extremely comfortable and made the experience actually enjoyable. I am a first time car buyer (and a young woman too), so I was sca She made me feel extremely comfortable and made the experience actually enjoyable. I am a first time car buyer (and a young woman too), so I was scared of the whole process going in. Sending an email through the internet was the best way to go! I got all my questions answered before I even went in and she was expecting me when I set up a test drive! I couldn’t be happier with my new car and her Manager did such a good job making sure I got the payments I could afford! I will be keeping her number for when I need my next car! <3 Suburban! More
by Sablemammble13
Employees Worked With
Lindsey Unrath
September 13, 2013
Outstading service and attention to my needs , very accommodating and very friendly!! I would definetly come back for service and recomend this dealership to everyone , in fact it os ine of the best I accommodating and very friendly!! I would definetly come back for service and recomend this dealership to everyone , in fact it os ine of the best I've been to. More
by jakester12
Employees Worked With
Lindsey Unrath
