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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
September 11, 2013
We purchased our new car yesterday with the fantastic help from Mark Brown and Linsy Unrath. They made our experience a great one and we will definitely recommend Suburban Chevrolet Cadillac to anyone l help from Mark Brown and Linsy Unrath. They made our experience a great one and we will definitely recommend Suburban Chevrolet Cadillac to anyone looking to purchase a new or pre-owned vehicle. Steve was also a huge help during the financial process of our purchase. We will 100% be back when it's time for another purchase! Thank you to Mark, Linsy and Steve! More
by Kauffman22
Employees Worked With
Lindsey Unrath, Mark Brown
September 10, 2013
I first spoke with Genell on the phone to set up test drives of a few lease options. She was very easy to talk to and receptive, and she made a great initial impression of the quality dealership. Upon ar drives of a few lease options. She was very easy to talk to and receptive, and she made a great initial impression of the quality dealership. Upon arriving, I was set up with Mark Young, who definitely did everything he could to get us in a great car. Even after a very nice one we were considering was bought right in front of us, he made quick work of finding another excellent car for us to consider, and it was the one we eventually purchased. Both Mark and Genell and everyone at Suburban Ann Arbor made us feel welcome and valued as customers, and I definitely will consider buying my next vehicle from them in the future. More
by sirmikan
Employees Worked With
Mark Young
September 04, 2013
Curtis was great to work with. He was very kind and patient. He listened to what I was looking for and needed. He made sure the vehicle I picked stayed within the price range. Since my Mom, who live patient. He listened to what I was looking for and needed. He made sure the vehicle I picked stayed within the price range. Since my Mom, who lives in Louisiana, is purchasing the vehicle he spoke to her several times throughout the day. When all was said and done I had a 2001 Ford Escape. Thanks Curtis for all your help!!!!! More
by NonaDeigh
Employees Worked With
Curt Berjeski
September 04, 2013
I found Dan Schulte to be both competent and genuinely concerned about me. He took time to ask useful questions and listen to me enough to make reasonable suggestions about what cars might fit my need. concerned about me. He took time to ask useful questions and listen to me enough to make reasonable suggestions about what cars might fit my need. He was knowledgeable about the products he was offering and honest with me about pricing. I would very much recommend Dan Schulte to others who might be looking to purchase a car. More
by Domtmsw
August 29, 2013
In the past I have found new car shopping to be less than a positive experience. After purchasing my new Equinox from Katie Kunz; I can honestly say; the experience was great. Katie was very professional, fr a positive experience. After purchasing my new Equinox from Katie Kunz; I can honestly say; the experience was great. Katie was very professional, friendly and put me at ease right away. She asked all of the right questions in helping me to determine the car that would be the best fit for me. Katie took her time and was very patient during the process. She by far exceeded my expectations! I would certainly return to her, when I shop for my next car. More
by lorineal
Employees Worked With
Katie Kunz
August 29, 2013
Came into look at an Equinox and went home with one the Came into look at an Equinox and went home with one the next day! Thanks Katie Kunz! Katie was able to answer all our questions and helped to quickl Came into look at an Equinox and went home with one the next day! Thanks Katie Kunz! Katie was able to answer all our questions and helped to quickly expedite the process. We had our 3 year old son with us which can make for a challenge but the entire dealership was very family friendly. More
by godzikan
Employees Worked With
Katie Kunz
August 27, 2013
Working with Katie made my new car buying experience very enjoyable. I felt very comfortable with her knowledge and she went out of her way to see that I was completely satisfied. I would recommend her to enjoyable. I felt very comfortable with her knowledge and she went out of her way to see that I was completely satisfied. I would recommend her to any person looking to purchase a car. More
by rschmidt828
Employees Worked With
Katie Kunz
August 27, 2013
I was looking for a used vehicle to get a loan on, and Linsdsey and Mark were great to work with. I have less than stellar credit, and was having a difficult time coming up with the downpayment, and they Linsdsey and Mark were great to work with. I have less than stellar credit, and was having a difficult time coming up with the downpayment, and they worked with me and went out of there way to help me. I drove my car home the same day I went to look at one. Very friendly staff, and overall one of the best experiences I've had at a car dealership. Thank you Lindsey and Mark! More
by mgraber1985
Employees Worked With
Lindsey Unrath, Mark Brown
