
Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Dan was very helpful in discussing the features of different models. He was friendly, and spent a lot of time with me to figure out the best deal and financing options available. I would recommend Da different models. He was friendly, and spent a lot of time with me to figure out the best deal and financing options available. I would recommend Dan highly to anyone looking for a car to purchase. More
Working with Mike was a great experience. He was knowledgeable and helpful. I came preapproved through my own bank, but Mike was able to get me a better rate through a different bank. He went the knowledgeable and helpful. I came preapproved through my own bank, but Mike was able to get me a better rate through a different bank. He went the extra mile to help me get a good deal within the payment range I was hoping for. I am definately coming back to Suburban for my next purchase, which won't be long because I like a new car every year! More
The personal relationship with Mark and Lindsey was excellent. The personal attention was amazing. The interactions that I observed with other customers was equal to my experience. This can be very tel excellent. The personal attention was amazing. The interactions that I observed with other customers was equal to my experience. This can be very telling especially with phone interactions.They were always very personable and caring. In general I felt I was being cared for along with the future of my car. More
I felt very welcome in this dealership. I am looking for a car for a short period of time with low budget, I was referred to the used car section where I was helped by Dan. Very helpful, patient and friendl a car for a short period of time with low budget, I was referred to the used car section where I was helped by Dan. Very helpful, patient and friendly. I did not buy the car yet, but will definitely come back to buy one! Highly recommended. More
I scheduled an appointment to meet with a sales representative Saturday afternoon. After a hour drive I arrived to a Dealership that certainly didn't want my business that day. I was told by the In representative Saturday afternoon. After a hour drive I arrived to a Dealership that certainly didn't want my business that day. I was told by the Internet manager that I will need to come back Monday when another sales person will be available that can better help me match the Lease offer from a competitor. I got the feeling it was about 30 minutes to closing and they wanted to get out of there. I stated that i was ready to make a deal happen that day if they can match or beat the offer, but thats not important to Suburban, their need to pawn me off to someone not in the store was more important. So to get me out quickly they worked up one quote for me as they shoved me out the door. My entire family has been a customer of Suburban for years, they insisted I give Suburban a shot at matching the offer before I pull the trigger with the other Dealership.... That was a waste of a one hour drive. - Mr. Fawaz More
Was a great experience! Everyone was really friendly and they help EVERYONE get financed. I had some mistakes in my past and I am working on fixing my credit and I was approved on my own with a GREAT intere they help EVERYONE get financed. I had some mistakes in my past and I am working on fixing my credit and I was approved on my own with a GREAT interest rate! I would recommend this place to everyone! More
We were treated extremely well from the moment we approached the door to the dealership. John Lane greeted us at the door in a friendly way and informed himself of our interests. He guided us in a approached the door to the dealership. John Lane greeted us at the door in a friendly way and informed himself of our interests. He guided us in a non-pressured manor through our decision during a three day period. He is a very knowledgable sales representative answering all our questions clearly and concisely and always exuded a positive attitude. We accepted delivery of our Cadillac ATS the day after we made our final decision. The selection of cars at Suburban is extensive. We were not forced to a decision we would have been unhappy with in a short time. We received the car we really wanted at a price we deemed fair. Our experience purchasing this car was made enjoyable by the assets of the dealership and the complete professionalism and attention of John Lane. More
David Lawton was very informative about the vehicle that I purchased. He found the vehicle that I wanted quickly! His prompt readiness and ability to take care of his customers enabled me to come into the I purchased. He found the vehicle that I wanted quickly! His prompt readiness and ability to take care of his customers enabled me to come into the dealership and drive away with a great car the same day. Keep up the great work David! More
Mr. Lawton is a great salesperson, very patient, kind and takes the time to go over all the details. the atmosphere is excellent, open, inviting and very well lit. Highly recommend this place of business a takes the time to go over all the details. the atmosphere is excellent, open, inviting and very well lit. Highly recommend this place of business and Mr. David Lawton. More