Suburban Chevrolet Cadillac of Ann Arbor

Mr. Davidson was extremely strong in follow through and followed up with me, providing a car that met my search criteria. The Service Manager, Mr. Millard, worked on my previous cars and is excellent in p followed up with me, providing a car that met my search criteria. The Service Manager, Mr. Millard, worked on my previous cars and is excellent in problem solving and in offering information in outlining service options. The price for my current car was not as high as I hoped but the manager agreed to work with me. I would purchase a car from Mr. Davisdson in the future. More

Curtis listened to my "needs" in terms of a vehicle and then guided me toward an appropriate vehicle. Once I made a decision, Curtis finalized all details quickly. vehicle and then guided me toward an appropriate vehicle. Once I made a decision, Curtis finalized all details quickly. More

I continue to be amazed at the level of customer service and follow through your store has shown me. Last nite a package arrived and inside were a dozen of the yummiest looking cookies and a certificate for and follow through your store has shown me. Last nite a package arrived and inside were a dozen of the yummiest looking cookies and a certificate for a free oil change and vehicle inspection! We will take the cookies with us on our road trip to Florida tomorrow, so perfect timing! :) So unexpected and welcoming. I've never been treated this way by a dealership and I've owned many cars in my life. It is these details and thoughtful touches that will keep setting Suburban apart from its neighbors. More

I was in need of a new car after my previous car was unable to work. Curtis was able to apply some trade-in for my car towards my new car purchase. I even had difficulty with my transfer of my license p unable to work. Curtis was able to apply some trade-in for my car towards my new car purchase. I even had difficulty with my transfer of my license plate was more then helpful to assist in handling my problem. I would recommend the dealership and Curtis to anyone I know. More

I had such a good car buying experience. Linsy was kind and Mark Brown was really efficient at getting me in and out! Best of all my car smells new and they even put gas in it! Thanks Suburnan - I'll be ba and Mark Brown was really efficient at getting me in and out! Best of all my car smells new and they even put gas in it! Thanks Suburnan - I'll be back for sure, More

I was referred to Suburban Cadillac by my Son. Initailly I was reluctant as it is a distance from my home. I am glad I did!!! I can honestly say dealing with Charles Parker was Customer Service at it's I was reluctant as it is a distance from my home. I am glad I did!!! I can honestly say dealing with Charles Parker was Customer Service at it's best and a delightful Sales expereiece. More

We had a leased vehicle we wanted to replace with something new and more efficient. Sales Consultant Mike Burns recommended a list of in-stock vehicles we thought met our needs and wants and then pat something new and more efficient. Sales Consultant Mike Burns recommended a list of in-stock vehicles we thought met our needs and wants and then patiently calculated and re-calculated costs for us as we considered each one on the list. After we had settled on one particular Equinox as being the best choice for us, Mr. Burns worked with others including General Manager Mike Mosser to keep our deal from being a budget-breaker and make things affordable. All this work done to satisifaction, and we were still able to leave in our new vehicle in time for a dinner date. Great job! Thanks guys! More

My experience with this dealership was very positive from the moment I accessed the website and made the phonecall. Linsy Unrath answered my call and from that point, took me through the entire used car sale the moment I accessed the website and made the phonecall. Linsy Unrath answered my call and from that point, took me through the entire used car sales process with ease and professionalism. Her level of customer service is what I expect when I am making such a significant purchase. She was very timely in her response to any question I had and even more importantly, she anticipated what I would need to provide in order for the transaction to be smooth and painless. I didn't have to ask many questions. Her manager, Mark Young, was extremely professional, friendly and respectful at all times. He made sure I understood everything so that I could make a truly informed decision. He explained absolutely everything to me and his level of customer service was truly appreciated. I felt well taken care of as a used car customer as I'm sure I would have felt as a new car customer. Everyone I came in contact with was friendly, personable, and took care of me. I was never left to wonder what was happening. Thank you! More

Curtis was very friendly and attentive to our families needs with which car we were seeking. We ended up with a 2004 Saab, but there wasn't an option for that above. needs with which car we were seeking. We ended up with a 2004 Saab, but there wasn't an option for that above. More

I had a wonderful experience. Lindsey was extremely helpful. She worked hard to get me a vehicle I was looking for before I found the one I actually purchased. helpful. She worked hard to get me a vehicle I was looking for before I found the one I actually purchased. More