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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
March 05, 2013
I am writing to let you know that my husband and I spoke with Salesperson, Patricia Harvey regarding a new vehicle. We are getting ideas and she was very informative and helpful. We are considering a new with Salesperson, Patricia Harvey regarding a new vehicle. We are getting ideas and she was very informative and helpful. We are considering a new Cadillac in the near future, and will most certainly be back to see Patricia Harvey. It is a pleasure to speak with someone so friendly and knowledgeable! Thank you, Patricia Harvey! Sincerely, Thomas & Rita Brown More
by ritabrown
March 05, 2013
My salesperson, Anne Martin is great. She always is friendly, knowlegeable, and willing to assist me and my wife with anything. We have purchased/leased our last six vehicles from Anne and I plan on a friendly, knowlegeable, and willing to assist me and my wife with anything. We have purchased/leased our last six vehicles from Anne and I plan on acquiring all of my vehicles from her. More
by advh08
Employees Worked With
Mike Mosser, Bob Kanerva, Lindsey Unrath, Mark Young, Anne Martin, David Yanko, Larry O'Sullivan, Bob Allen
March 02, 2013
Went to Suburban looking at new cars, was welcomed and given great guidance and the time to check out both new and used. Have been back for service on all my vehicles and I always ask for Larry. given great guidance and the time to check out both new and used. Have been back for service on all my vehicles and I always ask for Larry. More
by CadillacOwner
Employees Worked With
Larry O'Sullivan
March 02, 2013
Dave was very friendly, personable and took great care to make sure I was comfortable during my wait while they changed the oil in the car. Service was performed in a timely manner. Dealership was able to make sure I was comfortable during my wait while they changed the oil in the car. Service was performed in a timely manner. Dealership was able to get me scheduled for service within hours after I called. The service was at 3 pm and they were right on time. More
by SookHan
Employees Worked With
David Yanko
March 01, 2013
I was not quite ready to buy a car but when I am, I will go straight to Larry O'Sullivan. He is very knowledgable and his customer service is unrivaled. If I ever felt like I had someone in my corner at a d go straight to Larry O'Sullivan. He is very knowledgable and his customer service is unrivaled. If I ever felt like I had someone in my corner at a dealership, it would be him. Anyone looking needs to at least stop by and hear what he has to say. More
by Brandcoats
Employees Worked With
Larry O'Sullivan
March 01, 2013
My experience at Suburban Chevrolet was outstanding. Larry O'Sullivan was very helpful. We will definitely be back for service and will most likely buy our next vehicle from Suburban. Larry O'Sullivan was very helpful. We will definitely be back for service and will most likely buy our next vehicle from Suburban. More
by shepatton
Employees Worked With
Larry O'Sullivan
March 01, 2013
We have purchased cars in the past from your dealership & always request Larry O'Sullivan as he has a friendly demeanor & is always very helpful! & always request Larry O'Sullivan as he has a friendly demeanor & is always very helpful! More
by mopapin
Employees Worked With
Larry O'Sullivan
March 01, 2013
Larry is a great at customer service. He really knows his stuff and wants to help the customer get what's right for them. Incredibly helpful in directing customers to goods and services that will work w his stuff and wants to help the customer get what's right for them. Incredibly helpful in directing customers to goods and services that will work well for them. I'd definitely work with Larry again - great person to work with. More
by Revons
Employees Worked With
Larry O'Sullivan
March 01, 2013
Larry knows everything about cars! He knew exactly what my car needed and got me hooked up with the parts needed. Also, I think he knows every single car out there on the lot! my car needed and got me hooked up with the parts needed. Also, I think he knows every single car out there on the lot! More
by Lorenda
Employees Worked With
Larry O'Sullivan
