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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
898 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 898 reviews
February 28, 2013
The whole process was easy and quick, and the car was turned around really quick. It was a real pleasure to work with Lindsey Unrath, she is so delightful! turned around really quick. It was a real pleasure to work with Lindsey Unrath, she is so delightful! More
by linwilhelm
Employees Worked With
Lindsey Unrath
February 28, 2013
Talked to Lindsey on the phone. Super nice girl, helpful and knowledgable. Got me all the info I wanted on the used car I was looking for. Did not end up buying it, but it was a pleasure to work with her. T and knowledgable. Got me all the info I wanted on the used car I was looking for. Did not end up buying it, but it was a pleasure to work with her. That's what I call awesome customer service. Would even take my new Volkswagen to this dealership, just to say thank you. More
by TheDriver
Employees Worked With
Lindsey Unrath
February 27, 2013
I recommend Suburban, Ann Arbor and Mark Brown!! I took my time to decide a car, I meant very long time, and asked him many questions. He was patient, friendly and answered all my questions. He made me c my time to decide a car, I meant very long time, and asked him many questions. He was patient, friendly and answered all my questions. He made me comfortable with the deal and my paperwork was done so quickly. Overall, he is a very professional sales person!! I'll definitely go back to Mark for next purchase. More
by CHNcafe
Employees Worked With
Mark Brown
February 27, 2013
When I stopped by, I saw Larry O'Sullivan. He took the time to answer all of my questions and helped me find what I needed. I recommend you ask for him if you're in the market for a new set of wheels! the time to answer all of my questions and helped me find what I needed. I recommend you ask for him if you're in the market for a new set of wheels! More
by janl0526
Employees Worked With
larry, Larry O'Sullivan
February 27, 2013
Larry is a real professional. He process my service requirements efficiently and friendly and at the end of a long day he answer all my questions rendering confidence in the dealership very capable ser requirements efficiently and friendly and at the end of a long day he answer all my questions rendering confidence in the dealership very capable service department. More
by kenRalph
Employees Worked With
Larry O'Sullivan
February 27, 2013
i hate dealerships in general, not comfortable when approached by sales people. Lindsey is very warm and welcoming. she has very good phone presence and makes you feel like she just enjoys helping peo approached by sales people. Lindsey is very warm and welcoming. she has very good phone presence and makes you feel like she just enjoys helping people find what it is they are looking for. No pressure needed when someone treats you like your important, not the sale! More
by treeclimber
Employees Worked With
Lindsey Unrath
February 27, 2013
Lindsey and Mark were very helpful, friendly, and attentive. They eased my fears about buying a new vehicle and helped me make a decision that I ended up being very happy with. I would recommend my f attentive. They eased my fears about buying a new vehicle and helped me make a decision that I ended up being very happy with. I would recommend my friends and family to work with both of them. More
by AmoreenaMessina
Employees Worked With
Lindsey Unrath, Mark Brown
February 26, 2013
Go see Larry Gocha... he will take care of you! Larry took care of all of my services issues in a very timely manner. I walked in with no appointment and it was of no issue to him. Thanks Larry! took care of all of my services issues in a very timely manner. I walked in with no appointment and it was of no issue to him. Thanks Larry! More
by 0259714
Employees Worked With
Larry Gocha
February 26, 2013
Katie was awesome! Highly recommend going to see her. She made everything very easy and I drove away with a great car a couple hours after I first walked in the door. made everything very easy and I drove away with a great car a couple hours after I first walked in the door. More
by spenslp
Employees Worked With
Katie Kunz
February 25, 2013
The service department did great work fixing my vechicle. With no hesitation, Larry Gocha resubmitted the service write-up to apply a 15% discount coupon I had saving me money. In addition, I asked for a re With no hesitation, Larry Gocha resubmitted the service write-up to apply a 15% discount coupon I had saving me money. In addition, I asked for a refill bottle of paint protection solution from a car care kit that I previously received when I bought a new car at Suburban. Larry gave me a complete car care kit. Finally, my vechicle was dirty from the winter weather and it was washed after service was completed. More
by crestridge
Employees Worked With
Larry Gocha
