
Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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I took my car in for a oil change with my childern this week. As soon I got out Larry was great with his customer service skills. He mad me feel as I was at home. He was warm towords my childern and was gr week. As soon I got out Larry was great with his customer service skills. He mad me feel as I was at home. He was warm towords my childern and was great to give me advice were I can take them while we wait for the car. I love the shuttle that took us to were we needed to go. I was surprise how fast it was to service my truck and they even wash it! I wanted to buy a car right then . I can not wait to get my truck service again. More
Went in to lease a car. My credit was shaky, but they worked extremely hard to get me approved. A few days later, I get a call, and they actually found a way to reduce my payment. They even sent me a box worked extremely hard to get me approved. A few days later, I get a call, and they actually found a way to reduce my payment. They even sent me a box of delicious cookies and a coupon for a free oil change. More
Quick response to my initial inquiry, strong product knowledge, no-haggle negotations, entire sales process took 2 phone calls. Both the sales and finance staff made the purchase process simple and fri knowledge, no-haggle negotations, entire sales process took 2 phone calls. Both the sales and finance staff made the purchase process simple and friendly. More
I have been in the market for a used Yukon for about four months now. I have visited many dealerships and as a result met with many salespeople. I was pleasantly surprised the other day when I met with Mar months now. I have visited many dealerships and as a result met with many salespeople. I was pleasantly surprised the other day when I met with Mark at Suburban Chevrolet. Mark was honest and direct. He was more interested in seeing me get what I wanted than he was about putting me in a car that day, kind of an enigma from my experience. I didn't buy my truck that day, but I will be returning to see him when I am ready. I have been in the customer service industry for quite some time and was really appreciative to be treated like a customer and not a sale! Thank You Mark, see you soon. More
I request Bob Allen when ever I need or have any service issue and he always takes great care of me and goes the extra mile to make sure all my concerns are addressed. I have worked with some others but the issue and he always takes great care of me and goes the extra mile to make sure all my concerns are addressed. I have worked with some others but they are just not as attentive or efficient. He is always friendly and makes the extra effort to make you feel as if you are a special customer. I would recommend you request Bob if you have any service needs. More
I have purchased 5 cars in the last 12 years, Anne has sold 3 of those 5 cars to me. The first one was before I knew her and the other car I purchased when Anne was in another sales industry. I highly r sold 3 of those 5 cars to me. The first one was before I knew her and the other car I purchased when Anne was in another sales industry. I highly recommend Anne Martin. She really does go above and beyond. We had been looking for a used AWD luxury wagon. Anne was diligent and tenacious and found the perfect car for us. We were able to take deliver within 48 hours and we couldn't be happier with our new (to us) car. I have recommended Anne to others and everyone always thanks me. More
I recommend Mark Brown as a qualified and friendly used car salesperson. Over the sales process, I developed a trust for him based on his ability to answer my questions. I also think that he was fair wit car salesperson. Over the sales process, I developed a trust for him based on his ability to answer my questions. I also think that he was fair with the price. Not your typical used car salesperson! More
My husband and I had a great expeirence with John Blattner! We received a phone message from John that just seamed too good to be true. We were halfway through our lease on our Silverado Pickup and w Blattner! We received a phone message from John that just seamed too good to be true. We were halfway through our lease on our Silverado Pickup and were told he could put us in a brand new one for virtually the same payment. Of course I called and after John explained how this would work for us, I was glad I did. Seems the dealership was low on inventory for used pickups, our partically model and color and after discussing the details, he put together a deal we could not refuse. He was very informative, polite, not pushy at all (I hate when salespeple are like that!), and made this such a smooth process, I would recommend him to anyone looking for a new vehicle. I also have to mention Heather Norman who handled all the financing paperwork. She was nice as could be and explained all the product benefits offered with great knowledge. We look forward to working with John again when this lease is up! More