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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
915 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 915 reviews
April 05, 2019
Dodge Dart Bought my first car from a dealership, i was so happy that Mark got be approved with low monthly payments, and i’m thankful for all his help! Bought my first car from a dealership, i was so happy that Mark got be approved with low monthly payments, and i’m thankful for all his help! More
by CarlPyle14
Employees Worked With
Mark Brown
April 01, 2019
Best of the best I have been going to Mark at Suburban for 8 years now and have always been treated like a princess. I have received the best treatment from the best s I have been going to Mark at Suburban for 8 years now and have always been treated like a princess. I have received the best treatment from the best salesman and I am beyond grateful for that kind of great customer service ! More
by Laura
Employees Worked With
Mark Brown
March 28, 2019
bodyshop i loved coming here. they treated me like family and did everything they could to help me with my AAA claim. they did everything they could to make me i loved coming here. they treated me like family and did everything they could to help me with my AAA claim. they did everything they could to make me happy with my updated and and seeing friendly smiles every time is a HUGE plus! will be telling everyone about the collision center and if they need anything to see the ladies in the front! More
by KATERINA1992
Employees Worked With
natalie, kendall
March 19, 2019
Top Flight Car Guy I've purchased 4cars from this dealership. Mark has always been very considerate to what I need in a vehicle.He always make sure the price of the vehi I've purchased 4cars from this dealership. Mark has always been very considerate to what I need in a vehicle.He always make sure the price of the vehicle is within my budget,along with a super good warranty as well. From the management to maintenance this is a wonderful place to purchase a vehicle. But Mark Brown gives the ultimate car buying experience. He's worth your time and money. Go by an check him out, you'll see what I'm saying 😊 More
by Carbuyer4
Employees Worked With
Scott Greene, Mark Brown, Jennifer Simons, Duane Truhn
March 16, 2019
Excellent Mark and Erin were super helpful. I have a busy schedule. They got me pre-approve before I made the tripvout and when I came in, I was in and out in l Mark and Erin were super helpful. I have a busy schedule. They got me pre-approve before I made the tripvout and when I came in, I was in and out in less than a couple hours. Very organized, and no stress experience. Would definitely go back! More
by rosebud
Employees Worked With
Mark Brown, Erin Johns
March 13, 2019
Customer for life I’ve bought several vehicles from Mark over the years and he has always gone above and beyond to make the Sale. When I’m in the market for a vehicle, I’ve bought several vehicles from Mark over the years and he has always gone above and beyond to make the Sale. When I’m in the market for a vehicle, I always go to Suburban Chevrolet. The people there are very friendly and helpful. I’m always very satisfied with my experience with them. More
by JFearer
Employees Worked With
Mina Boles, Mark Brown, Anne Martin, Jennifer Simons, Melissa Garner, Erin Johns, Brian Lawrence
March 13, 2019
High quality sales support Mark and his team did a high quality job. I have probably purchased 30 cars in my day & this was probably the most streamlined process I’ve encounter Mark and his team did a high quality job. I have probably purchased 30 cars in my day & this was probably the most streamlined process I’ve encountered. Great job Art S. More
by Art23
Employees Worked With
Mark Brown
February 24, 2019
Very helpful! Mark Brown is definitely my go-to guy. He has always went above and beyond to make sure I’m satisfied. I think most people can agree that buying a car Mark Brown is definitely my go-to guy. He has always went above and beyond to make sure I’m satisfied. I think most people can agree that buying a car or having car problems can be extremely stressful processes but his empathy, responsiveness, reliability, and professionalism truly does put my mind at ease every step of the way. His dedication and drive to help others directly reflects in his work and in the relationships he continues to build. I would highly recommend Mark. More
by Miranda_O
Employees Worked With
Mark Brown
February 24, 2019
Excellent people and great vehicles. I've purchased three vehicles and leased one from Mark over the past several years. He is always friendly and helpful and is never pushy. I always f I've purchased three vehicles and leased one from Mark over the past several years. He is always friendly and helpful and is never pushy. I always feel like he's happy to see me and remembers me as a past customer. It is truly a pleasure to work with someone as professional and friendly as Mark and the rest of the shop. I highly recommend purchasing a vehicle from this dealership. More
by Marna4990
Employees Worked With
Mark Brown
February 23, 2019
Smooth After some lovely conversations with Erin I made the hour commute to the dealership in hopes of coming out with a new car. Met Mark and the process co After some lovely conversations with Erin I made the hour commute to the dealership in hopes of coming out with a new car. Met Mark and the process could not have been any easier. Friendly and easy to talk to we were able to get the car I wanted with a price I was comfortable with. All within a couple hours of being there. Highly recommend Mark and Erin for how they handle business. More
by dakotaogles
Employees Worked With
Mark Brown, Erin Johns
