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Suburban Chevrolet Cadillac of Ann Arbor
Ann Arbor, MI
915 Reviews
WHY SUBURBAN CHEVROLET OF ANN ARBOR
We understand that there are a lot of choices when buying your next new or used vehicle, financing your purchase, getting service performed, or buying parts for your vehicle. It's a tough decision unless you've already had a history of great service from an automotive retailer.
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chevrolet of Ann Arbor
Chevrolet certified pre-owned vehicles - General Motors has trained Suburban Chevrolet of Ann Arbor technicians to inspect and repair our pre-owned Chevrolet vehicles to bring them up to the stringent standards required to be classified as Chevrolet certified pre-owned vehicle.
Professional, certified sales staff - Chevrolet has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chevrolet dealer in the area - Suburban Chevrolet of Ann Arbor is the Chevrolet sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Our facility is easy to find, located at 3515 Jackson Road. Reaching our location from M-14 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
1,700+ used cars in stock* - Being part of the Suburban Collection of dealers, our Ann Arbor dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
4.8 out of 5 star rating on DealerRater* - We're particularly proud of our 4.8 rating at DealerRater - the premier automotive dealer rating service. Over 100 customers* have spoke up on our behalf. DealerRater has over 700,000 reviews, and gets over 850 new reviews every day!
Delivery to your location - Our staff is happy to deliver your new or used vehicle, free of charge to your work, home or location of your choice.
Suburban warranty on used cars - We offer our own warranty on many of the used cars we sell.
Internet sales team - We have an Internet sales staff to assist customers that prefer to do business over the Internet, or just can't drive to the dealership to get questions answered.
Ann Arbor's newest dealership - Suburban Chevrolet of Ann Arbor has the most up-to-date facility in the area. Having been remodeled recently, the showroom, technicians bays, tools, and customer waiting area all have the latest amenities and are designed with the industry's best practices in mind.
CarFax reports - We offer our used car customers access to CarFax to help them become more comfortable knowing more about the used car they are interested in.
TradePending reports - Trade Pending is a premier provider of used car valuations that our customers love because they can easily and quickly can find out what their trade-in vehicle is worth.
A+ rating at the Better Business Bureau* - We have the highest rating possible at the BBB and are a "member in good standing". We are also an accredited BBB business.
Visit us at: 3515 Jackson Rd Ann Arbor, MI 48103
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 915 reviews
June 29, 2012
Really liked the person I dealt with at the dealership. They went out of their way to save me trips to the dealership, which was about 50 miles from my house. Great experience. They went out of their way to save me trips to the dealership, which was about 50 miles from my house. Great experience. More
by Spartygirl16
June 28, 2012
Bob Allen is excellent. the best service person i have ever dealt with anywhere. professional, accommodating, knowlegeable and patient. He made a bad situation very good. ever dealt with anywhere. professional, accommodating, knowlegeable and patient. He made a bad situation very good. More
by susandech
Employees Worked With
bob allen, Bob Allen
June 27, 2012
Veronica was a fantastic sales person! She was so helpful, kind, patient, industrious, and had great communication skills! The sale was seemless! She will go to bat for you! We were her first sale helpful, kind, patient, industrious, and had great communication skills! The sale was seemless! She will go to bat for you! We were her first sale ever! Thanks Veronica! Jeff More
by JPluta
June 26, 2012
I was looking for a new place to buy a car because the dealer by my house closed so a friend said to try suburban... my grandpa worked for gm so i get the discount... the service was good and they even dealer by my house closed so a friend said to try suburban... my grandpa worked for gm so i get the discount... the service was good and they even got me a discount i didnt know i got because it wasnt on the website.... i am happy and i will go there again More
by fiestymommeee
June 26, 2012
Curtis was very friendly and easy to work with. He was willing to look else where for a car if he did not have one on site that i was interested in. Made me feel like i was very important and i would reco willing to look else where for a car if he did not have one on site that i was interested in. Made me feel like i was very important and i would recommend seeing him if you are in the market for a new or used car. More
by Tom Niedzielski
Employees Worked With
Curt Berjeski
June 26, 2012
Mr. Mark Brown was a pleasure to work with. He is very knowledgeable, friendly, efficient, and patient. I will recommend him to others. He usually handles the used cars, but I am glad that he was availa knowledgeable, friendly, efficient, and patient. I will recommend him to others. He usually handles the used cars, but I am glad that he was available for my new car purchase. When I arrived, I was not sure whether I was going to make a new or used purchase. Mark provided plenty of information for both types of cars. More
by kenstube
Employees Worked With
Mark Brown
June 25, 2012
Everything was great. I love my Cruze. Very happy with the service department and buying the car was easy and they had the one I wanted in stock. . Would shop there again. the service department and buying the car was easy and they had the one I wanted in stock. . Would shop there again. More
by Rrobbie
June 25, 2012
Andy took great care of my family while I was at Suburban. I have never had a more enjoyable experience while buying a new vehicle. I will tell everyone I know to go to Suburban. I also got a gre Suburban. I have never had a more enjoyable experience while buying a new vehicle. I will tell everyone I know to go to Suburban. I also got a great deal on a new chevy. More
by j ward
