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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

December 20, 2018

Hours of service Need to have a quick lube service like other Chevy dealers and be open later for service till like 8 pm People don’t like having to take work off to More

by bmaki87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Baumann
Dec 31, 2018 -

Suburban Chevrolet responded

Thank you for the high star rating! Thank you for your recommendation. We're sorry if we caused any inconvenience for you. Please let us know if there is anything else we can do to help. Thank you.

December 19, 2018

Great Experience Our sales person and the general manager were so friendly and easy to work with. Answered all our questions and did a great job overall. More

by Ready set go
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky
Dec 31, 2018 -

Suburban Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. We do hope we can be of assistance in the future. Take care!

December 19, 2018

Service They fixed my truck without any hassle and shuttled me too and from work. Explained what was wrong and covered under warranty. Great service this ti More

by TERRY MAHONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen, Tim Chvala, Melissa Sauer
Dec 31, 2018 -

Suburban Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! If you're ever in need of more help, please let us know!

December 18, 2018

Oil change Fast service-- friendly staff--great job spent some time talking to the performance parts specialist Tom which was very enjoyable and learned a lot. T More

by MORRISBCB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom/performance parts specialist , Tim Chvala
Dec 31, 2018 -

Suburban Chevrolet responded

Hello, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 18, 2018

Great I appreciate the help I got from Ryan a lot. Good place to work with a get a vehicle from I Would recommend this Dealership to anyone. More

by wesley_hampton07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan, mark,darrin , Darrin Berg, Ryan Dukatz, Mark Thompson
Dec 31, 2018 -

Suburban Chevrolet responded

Thank you so much for the rating and review! Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

December 17, 2018

Unprofessional work I had my truck in for ac work and when I got it back a bunch of things in the cab were moved around like they dug though my truck but nothing was mis More

by Powerman22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jeremy Anderson
Dec 31, 2018 -

Suburban Chevrolet responded

Please reach back out to us at your earliest convenience and ask to speak with the GM or Service Manager so we can work with you to resolve this. We hope to hear from you soon so we can work on a resolution.

December 17, 2018

They always take good care of me! A big shout out to Lance in Service dept. for going the extra mile also! He was awesome and so was Kristine! They are extremely helpful and knowledgea More

by suburban
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Minion, Darrin Berg, Tim Chvala, Steve Beech, Kristine Burgwald
Dec 31, 2018 -

Suburban Chevrolet responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please don't hesitate to reach out!

December 17, 2018

Engine problem Great service after the sale. Had problems with lifters making noise. The service department was professional and prompt at fixing the issues Had a More

by knutih
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Dec 31, 2018 -

Suburban Chevrolet responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you so much again for your feedback! We hope you have a great day!

December 17, 2018

Recall It was a great experience. I have been going to this dealer for a few years .Tim is very knowledgeable and he is easy to work with. More

by TJCHAMBERS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Dec 31, 2018 -

Suburban Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 15, 2018

Excellent sales team It was a good price and the sales guys were great to work with. Jose did an awesome job. He was extremely helpfull in the buying process. More

by Rmn51321
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Tamayo
Dec 31, 2018 -

Suburban Chevrolet responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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