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Suburban Chevrolet

Eden Prairie, MN

4.7
2,541 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,541 reviews

July 31, 2018

Attitude The guys at the front desk had attitudes from the moment I showed up to the moment I left. Only needed my tire put on. They said to plan for an hour More

by Concerned
Recommend Dealer
No
Employees Worked With
Tim Chvala and Jeremy Anderson
Jul 31, 2018 -

Suburban Chevrolet responded

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (952) 388-0061.

July 31, 2018

excellent experience. Great service. Everything was done on time and with tremendous professionalism. Will continue to have my vehicle serviced here. Also purchasing an e More

by KVAN1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 01, 2018 -

Suburban Chevrolet responded

We're happy to hear everything was completed quickly and to your satisfaction! We hope to see you again! Thank you!

July 31, 2018

Excellent The Service team provided quick and helpful service and feedback on needed and future services. Explained the issue and potential solutions. Very pro More

by DGREIVES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 01, 2018 -

Suburban Chevrolet responded

Thank you for the feedback! We love hearing from customers that had such a great experience with us! Let us know if you need anything else!

July 30, 2018

Truck purchase Great service and great experience. Sales rep went out of his way to find trucks within our price range and to show us about the truck we wanted to p More

by bears
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Can't remember name of employee that wrote up our purchase contract, Dakota Otto
Jul 30, 2018 -

Suburban Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! Thanks again for taking the time to leave us this information about your recent visit. Take care!

July 30, 2018

New Chevy customer, bad quality control from the factory This is my first Chevy purchase and was very excited, but later learned the driver side dive plane, and passenger front strut was bad even away 6 mile More

by Musashiracing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Davidson
Jul 30, 2018 -

Suburban Chevrolet responded

Hi, we are so happy to read such a great review about Suburban Chevrolet! Thank you again for letting our team know how we did! We are sorry to hear about your vehicle's issues but we are happy that everything was correctly quickly. Take care!

July 30, 2018

Efficient In and out 30 minute oil change. I made it on time to my next appointment. They asked me specifically what I wanted done and keep me up to date with m More

by MARITAPIZZA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Jul 30, 2018 -

Suburban Chevrolet responded

Hi, we really appreciate your positive review! We're happy to hear that everything was completed so quickly! We hope to see you soon!

July 27, 2018

Fast and efficient The experience went very well and I received an excellent amount of work for a fair price. I had received a coupon offer in the mail for an oil chang More

by BMAGNU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Jul 30, 2018 -

Suburban Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 26, 2018

Immediate service, quick and easy, while I waited! Your service dept is Always so helpful! Appointments are honored! The techs are polite... I received an email that my oil was at 17%..I texted back More

by CRINEHIMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Jul 30, 2018 -

Suburban Chevrolet responded

Hi, thanks for your praise and kind comments about our team. We're looking forward to your next visit with us!

July 24, 2018

Pretty easy No high pressure sales on extended warranty. Price was fair. Trade in was fair. Quick in and out, although it was a cash transaction. Corey did a More

by Jersack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Minion, Darrin Berg
Jul 30, 2018 -

Suburban Chevrolet responded

Hi there, thank you so much for your positive comments about Suburban Chevrolet! We look forward to your next visit! Take care!

July 23, 2018

Dariel at Suburban Chevrolet was great ! Working with my wife and I. Trading in our 2013 crew cab for a new 2018 crew cab. Dariel went out of the way to More

by Mark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dariel, Kirk Fox, . .
Jul 23, 2018 -

Suburban Chevrolet responded

Hi, we are so happy to read such a great review about Suburban Chevrolet! Thanks again for taking the time to leave us this information about your recent visit. Take care!

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