Back

Suburban Chevrolet

Eden Prairie, MN

4.7
2,541 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

Directions

By Type

Showing 2,541 reviews

July 12, 2018

Shopped around We shopped around quite a bit for what we wanted in our next vehicle and looked at a large number of SUVs. We came back to the Traverse too look at More

by john.beard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark - for financial papers, Ben Cutts
Jul 13, 2018 -

Suburban Chevrolet responded

John, we are so happy to read such a great review about Suburban Chevrolet! We're looking forward to your next visit with us! Have a great day!

July 12, 2018

Service Completion I dropped my car off to have an oil change and check out a steering issue. The team was helpful in getting me scheduled, understanding my problem and More

by JGARDNER43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Jul 13, 2018 -

Suburban Chevrolet responded

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We sincerely value your business and look forward to your next visit!

July 10, 2018

Easy in and out, took less time than quoted Comfortable waiting rooms, with snack and beverage machines available, free water and coffee and internet. TV available. Woman's room has always been More

by Redrose914
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jul 13, 2018 -

Suburban Chevrolet responded

Hello, thank you for sharing your positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 09, 2018

Very satisfied! It was a simple Corvette warranty oil change, and I am completely satisfied with the service. Another plus was that both the dealer GM and assistan More

by PB1HARRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zane Davidson, Kirk Fox, John Peifer
Jul 13, 2018 -

Suburban Chevrolet responded

Hi, we're so glad that we were able to go above and beyond your expectations! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 06, 2018

Great service! Always love coming here because they offer the best service around and the people there are spectacular and very friendly And nice when I come in! More

by Brit Brit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Jul 09, 2018 -

Suburban Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! We sincerely thank you for the positive review, and look forward to seeing you again soon!

July 06, 2018

Pleasant..Responsive I'm a first time buyer from Suburban Chevrolet. Went there plus some other dealerships. Went back after initial visit because I was treated so well b More

by BL51
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Beech, Ben Cutts
Jul 09, 2018 -

Suburban Chevrolet responded

Hello, thank you for sharing your positive experience! We hope to be of service to you again in the future. Best wishes, Suburban Chevrolet

July 05, 2018

poor check on service and false claim They have not ask me any questions and they wrote decline service on the review. Very disappointed on the service. After a day a part my brake signa More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
. .
Jul 09, 2018 -

Suburban Chevrolet responded

Hi, we truly appreciate your honest feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Suburban Chevrolet (952) 388-0061

July 03, 2018

Excellent service The waiting room was nice. It was timely and the technician was nice. I really enjoy driving my new Z06! End of review. Thank you. More

by AHCAPISTRANT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not recall the name of the employee who helped me for service.
Jul 09, 2018 -

Suburban Chevrolet responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Suburban Chevrolet. We hope you keep enjoying your ZO6! Let us know if you need anything else!

July 03, 2018

Great Staff Everyone we interacted with at the Dealership was very professional, knowledgeable and friendly. We left there feeling very special as well as please More

by KARENKERTZMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The Finance guy, Kirk Fox, Ben Cutts
Jul 09, 2018 -

Suburban Chevrolet responded

Karen, thanks for your praise and kind comments about our team. Until the next time we meet, take care!

July 03, 2018

Longer than necessary The service man we worked with was very kind, friendly and helpful. However, we were there for over 2 hours for an oil change. Our car sat in the lot More

by CFISCUS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean
Jul 09, 2018 -

Suburban Chevrolet responded

We regret to hear about your experience. Thank you for the honest feedback. We would like the opportunity to try to make this right. Please reach out to us at your earliest convenience so we can hopefully work towards a resolution. We hope to hear from you soon.

...
127
...