Suburban Chevrolet
Eden Prairie, MN
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Shopped around We shopped around quite a bit for what we wanted in our next vehicle and looked at a large number of SUVs. We came back to the Traverse too look at We shopped around quite a bit for what we wanted in our next vehicle and looked at a large number of SUVs. We came back to the Traverse too look at and drive again. This visit we met Ben. He was excellent with us and his information and style matched our needs. He was knowledgeable and easy to work with. The dealership itself was clean and we never got the feeling that anyone was hovering over us to “make the sale”. More
Service Completion I dropped my car off to have an oil change and check out a steering issue. The team was helpful in getting me scheduled, understanding my problem and I dropped my car off to have an oil change and check out a steering issue. The team was helpful in getting me scheduled, understanding my problem and setting me up with a rental that worked for my family. They completed the service early and I was able to have my car back a day earlier than I expected. All around friendly staff that was willing to help. More
Easy in and out, took less time than quoted Comfortable waiting rooms, with snack and beverage machines available, free water and coffee and internet. TV available. Woman's room has always been Comfortable waiting rooms, with snack and beverage machines available, free water and coffee and internet. TV available. Woman's room has always been clean. Could have more free snacks like other dealerships do. More
Very satisfied! It was a simple Corvette warranty oil change, and I am completely satisfied with the service. Another plus was that both the dealer GM and assistan It was a simple Corvette warranty oil change, and I am completely satisfied with the service. Another plus was that both the dealer GM and assistant GM came over to say hello and made me feel like an important customer! More
Great service! Always love coming here because they offer the best service around and the people there are spectacular and very friendly And nice when I come in! Always love coming here because they offer the best service around and the people there are spectacular and very friendly And nice when I come in! More
Pleasant..Responsive I'm a first time buyer from Suburban Chevrolet. Went there plus some other dealerships. Went back after initial visit because I was treated so well b I'm a first time buyer from Suburban Chevrolet. Went there plus some other dealerships. Went back after initial visit because I was treated so well by Ben even though he knew I wasn't ready to buy. More
poor check on service and false claim They have not ask me any questions and they wrote decline service on the review. Very disappointed on the service. After a day a part my brake signa They have not ask me any questions and they wrote decline service on the review. Very disappointed on the service. After a day a part my brake signal is on poor check on service. I rather get service in different dealer. More
Excellent service The waiting room was nice. It was timely and the technician was nice. I really enjoy driving my new Z06! End of review. Thank you. The waiting room was nice. It was timely and the technician was nice. I really enjoy driving my new Z06! End of review. Thank you. More
Great Staff Everyone we interacted with at the Dealership was very professional, knowledgeable and friendly. We left there feeling very special as well as please Everyone we interacted with at the Dealership was very professional, knowledgeable and friendly. We left there feeling very special as well as pleased with our vehicle. More
Longer than necessary The service man we worked with was very kind, friendly and helpful. However, we were there for over 2 hours for an oil change. Our car sat in the lot The service man we worked with was very kind, friendly and helpful. However, we were there for over 2 hours for an oil change. Our car sat in the lot for fifteen minutes before I finally went and requested our paperwork so we could leave. More