Suburban Chevrolet

Great Experience Suburban was fixed quickly as promised and I was kept informed through the process. The courtesy shuttle took me all the way to the airport. Very conv Suburban was fixed quickly as promised and I was kept informed through the process. The courtesy shuttle took me all the way to the airport. Very convenient! More

Best service ever! What else can I say, except great service, selection, and overall great feeling. Corey Minion in service and Matthew in finance were exceptional and I What else can I say, except great service, selection, and overall great feeling. Corey Minion in service and Matthew in finance were exceptional and I left the dealership with a great truck and they have earned my patronage. More

Wow...just wow!!! You guys went above and beyond with your service, courtesy and ability to fix my car. My car needs will always be at this dealership! You guys went above and beyond with your service, courtesy and ability to fix my car. My car needs will always be at this dealership! More

Great Service Received a quick response to a used vehicle inquiry and ended up with an upgrade sitting in my driveway at the end of the day. Great overall experienc Received a quick response to a used vehicle inquiry and ended up with an upgrade sitting in my driveway at the end of the day. Great overall experience. More

Poor service When I got my bill I stated I had a coupon at which time the attendant said he’ll have to run the paperwork and started shaking his head and talking When I got my bill I stated I had a coupon at which time the attendant said he’ll have to run the paperwork and started shaking his head and talking under his breath. He did not seem to be happy to help. In addition, my car did not get washed. I will be taking my business to a different dealership. More

no appointment Without warning my Yukon started running BAD. Just made it to Suburban Chevrolet without an appointment. Tim Chvala made quick arrangements for a rent Without warning my Yukon started running BAD. Just made it to Suburban Chevrolet without an appointment. Tim Chvala made quick arrangements for a rental and worked my vehicle in to the schedule on a very busy day. Back on the road next day. Great job Tim and staff. More

Little Things Matter Very friendly and knowledgeable service center staff. Came in for simple oil change and spark plug replacement. They asked if I needed a tire rotation Very friendly and knowledgeable service center staff. Came in for simple oil change and spark plug replacement. They asked if I needed a tire rotation, I said 'No, but do need all 4 tires aired up as they were all low at various pressure levels'. He quickly responded that those would be handled as part of the full service inspection. That did not happen. Since the TPMS light was on each time you started the truck, I figured that would be a pretty good indicator for the technician to check tire pressure. Not a big deal, I took care of it when I got home. It's the little things that can matter most. More

Perfect when my vehicle was ready to have its first check up I received a call to schedule it. When I went in to get it serviced the people were very pleasant when my vehicle was ready to have its first check up I received a call to schedule it. When I went in to get it serviced the people were very pleasant and helpful. They finished my car on time and did a great job. More

Suburban Service on my 2017 Chevy Tahoe The Service Advisor, Jeremy Anderson was GREAT! He worked hard to make sure the entire process went like clock. Definately a 5 Star plus Service Adv The Service Advisor, Jeremy Anderson was GREAT! He worked hard to make sure the entire process went like clock. Definately a 5 Star plus Service Advisor! The mechanic correctly diagnosed the problem and replaced the injectors. The Tahoe is running much smoother. Chevy stood behind their product and covered part of the bill even though the Tahoe was past the 36k warranty--Thank You Chevy! Terry More

Terse service explanation, long wait When prompted for why the engine issue produced and why it was not covered by warranty, service personnel did not provide much information. Diagnosing When prompted for why the engine issue produced and why it was not covered by warranty, service personnel did not provide much information. Diagnosing and replacing a plastic resovoir took many hours to complete despite a scheduled appointment. More