
Suburban Chevrolet
Eden Prairie, MN
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Great customer service. From the first time we walked in the door everyone was very helpful and made sure all of our questions were answered. They definitely went above and b From the first time we walked in the door everyone was very helpful and made sure all of our questions were answered. They definitely went above and beyond in customer service. More
Great customer service This was our first visit to Suburban. We were met by Adam Arrigoni who skillfully wrote up the service order. The work was done in slightly more than This was our first visit to Suburban. We were met by Adam Arrigoni who skillfully wrote up the service order. The work was done in slightly more than one hour. The price was right. The car was washed. The waiting room was neat and clean. The magazine selection was amazingly good for an automobile agency. The dear woman, the cashier, was so very nice. We will come back. We will give Suburban first choice at putting us in our next vehicle. More
Water pump replacement , coolant system flush. Job done quicker than expected. Only negative on the quality was the tech didn't wipe the anti-freeze off the front of the e , coolant system flush. Job done quicker than expected. Only negative on the quality was the tech didn't wipe the anti-freeze off the front of the engine that had leaked out from the old pump. When I opened the hood to check the work, that part surprised me. Everything else is okay though! More
Car buying experience Very fine help. Pleasure working with both Shane and Gene. Went in just to look at what was available and ended up leaving with a gem. Very fine help. Pleasure working with both Shane and Gene. Went in just to look at what was available and ended up leaving with a gem. More
Sales guy Alex Z. and Sales Manager Chris H. are deceitful If you want to be lied to, degraded, and taken advantage of then Alex Ziegler and Chris Haeg are the sales associates to go to. Had a horrible experie If you want to be lied to, degraded, and taken advantage of then Alex Ziegler and Chris Haeg are the sales associates to go to. Had a horrible experience! Never ever will I ever do business with them again or recommend this dealership to anyone! Be aware and stay far away! They will say anything you want to hear to make you buy a car and then after the agreement has been made, they will back out of their words and throw you in the dark after purchasing. Oh and they will make decisions about the deal behind your back and will not disclose any info about it to you either. By the time you realize it, you're done. If I did not get their General Managers involved, they would've gotten away with their unethical sales practice. So disappointed that we had to experience such awful treatment and deceit from Alex! More
Flexible and Prompt Called to move my service date to the same day that I called and Tim able to help me through everything smoothly and easily with much hassle. Thanks. Called to move my service date to the same day that I called and Tim able to help me through everything smoothly and easily with much hassle. Thanks. More
A+ We will use them for our next purchase! From the moment I called to the time that I met with Jack and Shane everything went smooth. They worked hard to get me what I wanted at a price that From the moment I called to the time that I met with Jack and Shane everything went smooth. They worked hard to get me what I wanted at a price that was good for me! More
They were a pleasure doing business with . I found them very professional in the way they treated me as a customer. They did their best to get me into a car of my choice. . I found them very professional in the way they treated me as a customer. They did their best to get me into a car of my choice. More
enjoyable experience Mahad made my experience relaxing and enjoyable. He gave us his undivided attention from start to finish. He listened to what I was looking for and Mahad made my experience relaxing and enjoyable. He gave us his undivided attention from start to finish. He listened to what I was looking for and came up with the perfect vehicle. I love my new Terrain!!! Thank you Mahad! More
Tires I was very disappointed that I was told you price match but when asked to price match to Walmart I was told no. Could have saved 200. The staff was ve I was very disappointed that I was told you price match but when asked to price match to Walmart I was told no. Could have saved 200. The staff was very helpful and friendly. The only drawback was the price. Due to the size of tires my service options are limited. Really happy with the staff More