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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

August 22, 2017

Excellent service Service and timeliness of getting my GMC in for oil change excellent. Kudos for washing my truck! Extra Kudos would have been given for quick vacuumi More

by DSCHWARZ1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reid Willemsen
Aug 22, 2017 -

Suburban Chevrolet responded

Thank you for the great feedback! Sorry to hear about the lack of vacuuming. Please let us know if there is anything more we can do for you!

August 22, 2017

First Time Truck Purchase We did some research on our own before going in. Bryan Herron, our sales rep, helped us shop around and get everything we wanted in a work/leisure tru More

by Back2Nature_Hardscapes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Herron
Aug 23, 2017 -

Suburban Chevrolet responded

Whitney and Jayson, we appreciate your feedback very much and are happy that you had a great experience here at Suburban Chevrolet! We look forward to seeing you again in the future!

August 22, 2017

Exceptional Customer Service The dealership was very friendly and efficient at getting me into a new truck. Shane was the best salesman I have ever dealt with on any vehicle I hav More

by chubn1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Lynch
Aug 23, 2017 -

Suburban Chevrolet responded

Thank you for the kind words! We are glad you had a great experience and look forward to seeing you again in the future!

August 22, 2017

Great experience Very helpful and went out of their way to make the deal happen. Thanks again and we love are new truck. We will definitely shop there again More

by jarroddawley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Leppala
Aug 23, 2017 -

Suburban Chevrolet responded

We're so glad you love your new truck! Thank you for leaving us a positive review, and we look forward to seeing you again in the future.

August 22, 2017

Best dealer and sales personnel across the nation. Best experience I've ever had out of thousands of dealerships across the nation, the best sales people trained professionals and patient and understan More

by JXCarrillo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gene Leppala
Aug 23, 2017 -

Suburban Chevrolet responded

Mr. Carrillo, I can't say thank you enough for all of your kind words. We're so happy you had a fantastic experience at our dealership, and we look forward to seeing you again in the future!

August 22, 2017

Exceptional Experience Harley did an excellent job of contacting me and keep me inform with all the details of the car I am looking for prior to my time at the dealer withou More

by Romeo M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark, Harley Baumann
Aug 23, 2017 -

Suburban Chevrolet responded

Romeo, thank you for leaving us this great feedback! We're so happy you had a great experience at our dealership, and we look forward to seeing you again in the future!

August 21, 2017

Stayed to get me set up I came in right before close. Most of the staff had left, but Jack Yanisch stayed to get the car ready and show me all of the features. More

by scatt001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch
Aug 21, 2017 -

Suburban Chevrolet responded

Thank you so much for taking the time to leave us with this great feedback! We're happy to have Jack on the team, and we're happy to have you as a customer!

August 21, 2017

Long wait for 6am oil change I scheduled a 6am oil change thinking it would possibly be quicker than the average 1 hour oil change in the evening. Although I was the first car, it More

by FAHLONTILLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure
Aug 21, 2017 -

Suburban Chevrolet responded

My name is Reid Willemsen at Suburban Chevrolet. I am the Service Director. I want to personally apologize for your experience. We are working on our process to correct these issues and would like to talk to you in more detail. My phone number is 952-947-5404. Thanks for giving us the opportunity to service your vehicle.

August 21, 2017

Appreciate the Support Our son was leaving for college and due to last minute maintenance issues with his old car, we needed to purchase a car quickly. Jason and everyone a More

by dnemec
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Wenge
Aug 22, 2017 -

Suburban Chevrolet responded

Thank you so much for the positive review! We are always glad to provide fast and efficient sales and service when possible! Thanks for choosing Suburban Chevrolet!

August 21, 2017

Fixed tv screen Jeremy quickly fixed a broken tv. He delivered excellent customer service from start to end. He gave us a loaner suburban which was needed because I h More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy
Aug 22, 2017 -

Suburban Chevrolet responded

We're happy you had a great experience at Suburban Chevrolet! Thanks for being our customer.

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