
Suburban Chevrolet
Eden Prairie, MN
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Always have such great service! Love working with Surburban Chev! They make the experience so easy and have very friendly dealers. I always feel like I can go in there and work with Love working with Surburban Chev! They make the experience so easy and have very friendly dealers. I always feel like I can go in there and work with the sales people to make a deal. I have recommended to other friends who are looking for a car dealership. More
Recheck They could find no code showing that my cars heat did not work. The service advisor after my discussion went out one more time to check one more thin They could find no code showing that my cars heat did not work. The service advisor after my discussion went out one more time to check one more thing with that mechanic. More
AC Noise Did a test drive with one of the mechanics to confirm the AC noise. Found issue and Fixed it! Had to get part from another location so the gave me a Did a test drive with one of the mechanics to confirm the AC noise. Found issue and Fixed it! Had to get part from another location so the gave me a loaner car to come back later. More
New car lease Jack made my experience very easy. He was very friendly and helpful. He was very knowledgeable about the vehicle I was interested in leasing. I am ve Jack made my experience very easy. He was very friendly and helpful. He was very knowledgeable about the vehicle I was interested in leasing. I am very happy with my choice and will definitely make this my new car dealership!! More
Thank you, Harley! Thank you, Harley, for your expertise and attentiveness to getting our Equinox for us. It is an ongoing pleasure working with you once more. We Thank you, Harley, for your expertise and attentiveness to getting our Equinox for us. It is an ongoing pleasure working with you once more. We are loyal to Suburban Chev because of the trust we have acquired over the years with Suburban Chev. Top notch in every way........and that truly includes the service dept. (Thank you, Tim, for your guidance when we bring our vehicles in to be serviced!) More
Friendly and knowledgeable Everyone was friendly even people I did not deal with. Harley my salesman was knowledgeable with vehicle I purchased and with extras that I put on. Ha Everyone was friendly even people I did not deal with. Harley my salesman was knowledgeable with vehicle I purchased and with extras that I put on. Had a great experience. More
Just in for an oil change and tire rotation The service advisor was the most helpful person we have ever had with the exception of the other fast lane female service advisor. It was not my exper The service advisor was the most helpful person we have ever had with the exception of the other fast lane female service advisor. It was not my experience this time but I have had rude and dismissive service. Since we bought our vehicle new it had two complimentary oil change/ tire rotations. This was our second. While thankful for exceptional service this time, given past experience with having service suggested and performed on my previous Suburban that wasn't due until 100,000 miles that cost a lot of money and the vehicle had about 20k on it, we won't be back. More
Poor service Had 3 oil changes. 1st oil filter not tight and leaked oil on my garage floor. 2nd fine as far as I know. 3rd left and got most of the way home and ha Had 3 oil changes. 1st oil filter not tight and leaked oil on my garage floor. 2nd fine as far as I know. 3rd left and got most of the way home and had to come back because they rotated my tires and didn't give my lug nut key back. More
New Car Above and beyond my expectations. Went in looking to look at a used car, left with a brand new 2017. The people, service and facility are top notch. Above and beyond my expectations. Went in looking to look at a used car, left with a brand new 2017. The people, service and facility are top notch. More
Great Experience Good Afternoon! After being very frustrated vehicle shopping elsewhere we strolled into your dealership and ran across a vehicle that really caught Good Afternoon! After being very frustrated vehicle shopping elsewhere we strolled into your dealership and ran across a vehicle that really caught our eye. Our sales person Patrick was very nice. He told us he was new, but did a Fantastic job! You can buy a vehicle anywhere, but Patrick went above and beyond to help us. It's very stressful being new, but we were very pleased with him and love our new vehicle. More