Suburban Chevrolet

Very good experience, Jeff was great! Taking the time to answer questions. I felt like on the business end, the didn't want to push on price or any add-ons brought up to us for the vehicle Taking the time to answer questions. I felt like on the business end, the didn't want to push on price or any add-ons brought up to us for the vehicle. I asked about fog lights, weather tech floor mats. Seemed less important to them. Otherwise it was a great experience for my wife and i. More

Suburban made my experience very easy Upon arrival I was assisted right away. Everyone was friendly and helpful. I needed a ride home for which I did not need to wait long. Upon arrival I was assisted right away. Everyone was friendly and helpful. I needed a ride home for which I did not need to wait long. More

Outstanding and Efficient Harley at Suburban Chevrolet was one of the best salesman I've had to work with. No gimmick, straight forward, honest. The overall experience was very Harley at Suburban Chevrolet was one of the best salesman I've had to work with. No gimmick, straight forward, honest. The overall experience was very efficient and I felt at no point was I being pushed to buy or worked into a deal. More

Service problems The last two times I have had an oil change and tire rotation I have had to return at a late date to have the system that identifies where each tire i The last two times I have had an oil change and tire rotation I have had to return at a late date to have the system that identifies where each tire is located corrected. More

Great as always Not only was my service perfect as always, Jeremy went the extra mile to look at a problem I was having and they were able to fix it while I had my o Not only was my service perfect as always, Jeremy went the extra mile to look at a problem I was having and they were able to fix it while I had my oil changed at no cost! Thanks again! More

Knocked my socks off I went to buy a used car on Saturday left with a 2016 Silverado. I live by an old saying if it's free it's for me. Now the truck wasn't free buy what I went to buy a used car on Saturday left with a 2016 Silverado. I live by an old saying if it's free it's for me. Now the truck wasn't free buy what they did for me I have to say thanks the service is great and my salesman Jack was great. I left to look at another dealship and within 2 hours I was headed back to Suburban. They did a great job and I just wanted to say thanks More

Terrible customer service. I have two chevrolets. I have had them both serviced at suburban Chevrolet for years. I mostly used the express service lane. (Oil changes, etc) which I have two chevrolets. I have had them both serviced at suburban Chevrolet for years. I mostly used the express service lane. (Oil changes, etc) which they are great! The other side (service lane) not so much. I recently brought my truck in, and was told they would need the truck for the day. It ended up being several days, in which they charged me 4 hours and told me what part I needed. Tim the service advisor helping me told me the problem was fixed! He said his mechanic drove for 15 mins after servicing it and said it ran great! After picking up my truck it was running worse than before! I called immediately on my way home and explained I spent a lot of money and truck had all the same problems and now more. They said there was nothing they could do on a Friday (when I picked it up) and that I had to bring it back in Monday! So I bring it in, explain to bob what happened. No apologies, second time I'm not offered a car to use. He tells me tim will be in later and that I should call him then..?! So I call tim on my lunch break, tim says I need another part for roughly same amount I just paid to have it fixed before?! So I say to tim, "how will I know if this actually fixes it?" Tim then said, "I have 3 customers in line, what are you going to do?" Terrible customer service and bad mechanics. Will not recommend to anyone! More

Extremely helpful staff, great vehicle selection! Every thing about my vehicle purchase was fantastic and went very smoothly. I will return when it is time for another vehicle and also let friends and Every thing about my vehicle purchase was fantastic and went very smoothly. I will return when it is time for another vehicle and also let friends and family know. More

awesome So, had a whole testimonial written here, only to notice I had exceeded the max. word count :) Should indicate how great our experience was. Our So, had a whole testimonial written here, only to notice I had exceeded the max. word count :) Should indicate how great our experience was. Our salesperson was Jeff....he was wonderful. Can't say enough positive things about how well the entire sales staff treated us. Huge thanks also to the previous owner....vehicle was meticulously maintained and returned in like- new condition inside and out. Would definitely recommend Suburban Chevrolet to anyone looking for a vehicle. More

Regular maintenance work I needed to have service done soon after a lengthy trip prior to embarking on another. I was able to get in and have it done quickly and within a per I needed to have service done soon after a lengthy trip prior to embarking on another. I was able to get in and have it done quickly and within a period of time that worked well. The work was done by the promised time and I found the customer lounge a comfortable place to catch up on some of my reading. More