Suburban Chevrolet

Suburban has been our preferred Chevrolet dealership since 2011. Service staff are always knowledgeable and straightforward. Sales staff have never been pushy to sell me a car if I am not ready. J since 2011. Service staff are always knowledgeable and straightforward. Sales staff have never been pushy to sell me a car if I am not ready. Jack Yanisch offered to help when I became interested in my new Impala. He eagerly and politely showed me features and offered a test drive. He came in on his day off to begin our purchase paperwork and pursued all possible incentives. Jack was good to keep us up to date on the status of our purchase. Mark Thompson, financing professional, is very experienced and personable. The finance terms and process went very smoothly and painlessly. Thank you Suburban Chevrolet! We look forward to keeping our new car serviced and cared for. Special thanks to Tony who professionally detailed our new car! He is a "car guy" who loves what he does. More

Service department is always very prompt and helpful. I bought my truck at another dealer based on price but have used this dealership for service for over 15 years. They offer great service. bought my truck at another dealer based on price but have used this dealership for service for over 15 years. They offer great service. More

Our 4500 express van was there close to two months. I authorized about $2400.00 parts and labor to fix it. I was charged $3100.00. They lack communication skills we had to call several times they called authorized about $2400.00 parts and labor to fix it. I was charged $3100.00. They lack communication skills we had to call several times they called back once or twice. First they needed more diagnostic time. Then they were waiting on a harness, then they were waiting on connectors. Then it had a new check engine light. Finally yesterday they called and said it was done. We picked it up drove it 5 miles shut it off and low and behold thirty minutes later it wouldn't start it has the exact same problem I brought it to the dealer for 7 weeks ago. Nothing is fixed but im expected to pay $3100.00? That seems kosher right? More

Oil change and tire rotation were completed in short order! Service advisor Melissa Sauer was very professional, I’d keep her if I were the boss! order! Service advisor Melissa Sauer was very professional, I’d keep her if I were the boss! More

Harley is the best salesman we’ve ever worked with one buying cars for our company. He deserves a huge raise and Suburban Chevrolet is definitely lucky to have him on the team. buying cars for our company. He deserves a huge raise and Suburban Chevrolet is definitely lucky to have him on the team. More

Great overall experience. I believe we got a fair deal which is what I was looking for. Jack, our salesman was very responsive and respectful. We enjoyed the easy going conversation. which is what I was looking for. Jack, our salesman was very responsive and respectful. We enjoyed the easy going conversation. More

Service was good as always. I received a text to pay online so I did to expedite the process. I arrived after 5pm to get the car and service was closed. Went to the cashier who did not show my payment. online so I did to expedite the process. I arrived after 5pm to get the car and service was closed. Went to the cashier who did not show my payment. Only the service Dept has access. To leave with my car, I had to pay again another $650. You need to have the cashier be able to see the payments online when you go to her for your keys. The cashier was very nice and apologetic. Good service from her. More

Very easy to work with and I was in and out within a short period time. Pleasant sales and knowledgeable finance team. They made the transaction smooth. short period time. Pleasant sales and knowledgeable finance team. They made the transaction smooth. More

Our purchase experience was what it should be - collaborative, no-hassle and efficient. Kidos to our salesman Jack Yanisch, general manager Miller and Mark Thompson in F&I. collaborative, no-hassle and efficient. Kidos to our salesman Jack Yanisch, general manager Miller and Mark Thompson in F&I. More

Kirk Fox was great to work with - made the ordering and sales process easy on my C8 Corvette. After an unpleasant experience with another local Chevy dealer that was closer to me I went to try Suburban Ch sales process easy on my C8 Corvette. After an unpleasant experience with another local Chevy dealer that was closer to me I went to try Suburban Chevy - glad I switched. More