
Suburban Chevrolet
Eden Prairie, MN
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Oil change for my 2018 Corvette Made an appointment for an oil change for my Corvette, all went smoothly and they finished on time. Great group of friendly folks, will continue to p Made an appointment for an oil change for my Corvette, all went smoothly and they finished on time. Great group of friendly folks, will continue to purchase my Corvettes from them! More
very helpful and professional. Helped me through my first car purchase as a first time buyer. Would recommend and will return again for next car. car purchase as a first time buyer. Would recommend and will return again for next car. More
Suburban Chevrolet was definitely a good choice for me to do business with. Very friendly and accommodating staff. They got me in and out of there in no time. Great place. do business with. Very friendly and accommodating staff. They got me in and out of there in no time. Great place. More
Harley did an awesome job helping select a vehicle for me. Process was easy, no stress. Great vehicle but more importantly, a very enjoyable experience. me. Process was easy, no stress. Great vehicle but more importantly, a very enjoyable experience. More
Austin from the service department looks like one of the youngest guys (and must be new as I haven’t seen him there before) but he is by far the nicest of them all. He has the best customer service. I was r youngest guys (and must be new as I haven’t seen him there before) but he is by far the nicest of them all. He has the best customer service. I was ready to leave after my last experience but went back for convenience and I’m happy I did. You would expect the “older” people my age 40+ to have the best customer service over the you g ones but this is not the case here. I’m used to going to Honda dealership that has A+ service with all their team and was very disappointed when I came here until working with Austin. More
Respectful and understanding staff. Very timely service, done before expected date. Quality parts and service. Communication was very good and timely. The appointment was made right away as well. Overall th done before expected date. Quality parts and service. Communication was very good and timely. The appointment was made right away as well. Overall this was a very good experience, especially for a first time car owner. More
Friendly, fast and courteous. Clean area, did a good job of maintaining social distancing and making me feel comfortable while I waited for service completion of maintaining social distancing and making me feel comfortable while I waited for service completion More
Service visit for Warranty Brought my new Silverado truck into Suburban Chevrolet for warranty work to fix some trim issues..,service Representative Melissa went out of her way Brought my new Silverado truck into Suburban Chevrolet for warranty work to fix some trim issues..,service Representative Melissa went out of her way to get correct fit by replacing the entire center console. The truck now looks great! More
Excellent sales people with straight forward pricing Dealership was professional, helpful, and the sale of the vehicle was smooth with the vehicle ready upon arrival. Dealer allowed down payment over th Dealership was professional, helpful, and the sale of the vehicle was smooth with the vehicle ready upon arrival. Dealer allowed down payment over the phone with final payment after inspection. The sales person was very helpful in working out the details of the sale and was low pressure. The sales person was also knowledgeable on the vehicle technology use and configuration. There were no "last minute changes" I have experienced at other dealers what I was quoted was what I payed driving off the lot. Purchase sheet was clear an straight froward without having to guess where numbers were coming from. There were no numbers shifted to other areas "shell game" at this dealer or discounts that read as down payments as I literally experienced during my vehicle search from other dealers. It was honestly the best new vehicle purchase experience (3 total) I have had. More
Great people, but the issue wasn't fixed. Failed immediately. This was the 2nd attempt to repair the issue. Returned vehicle immediately for further investigation. Questionable validation of the rep immediately. This was the 2nd attempt to repair the issue. Returned vehicle immediately for further investigation. Questionable validation of the repair work/fix. More