
Suburban Chevrolet
Eden Prairie, MN
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- Very few people wearing masks (workers or customers)- - Very few people wearing masks (workers or customers) - No social distancing - Did not wipe down inside when finished I was told when I made th - Very few people wearing masks (workers or customers) - No social distancing - Did not wipe down inside when finished I was told when I made the appointment that they would use the touch up pen I purchased to fix the two scratches on my car, but when I arrived, Melissa said they wouldn’t do it. The girls ruined my pen trying to get it to work, and it was the wrong color anyway! The Parts Dept would not return for credit without my receipt! - Car wash closed AGAIN (not sure why - not raining) I’ve been trying since I purchased the vehicle to get them to figure out why there is such an odor when running the defrost, but they’ve never been able to figure it out. I wanted them to look at it again and was told I would have to pay $118 just for a diagnostic. I won’t go back. More
Simple I was looking for a new Tahoe and Ben found exactly what I was looking for. It was simple, finance guys got me in and out without wasting my time. O I was looking for a new Tahoe and Ben found exactly what I was looking for. It was simple, finance guys got me in and out without wasting my time. Overall really good experience. More
Professional team. Jack Yanisch & Mark Thompson worked together to make the purchase of the used GMC Yukon XL as painless as possible. I hate buying a new vehicle and t Jack Yanisch & Mark Thompson worked together to make the purchase of the used GMC Yukon XL as painless as possible. I hate buying a new vehicle and they got me in the vehicle I wanted and out the door. This is the 2nd vehicle I've purchased from Suburban Chevrolet and I doubt I'll live long enough to buy another one....so I'll just pass the word to my friends in MN. More
Ben was awesome. Plain and simple, he took my info and found exactly what we were looking for and in the timeline we needed. Would recommend him to others. found exactly what we were looking for and in the timeline we needed. Would recommend him to others. More
Jack Yanisch- Sales Consultant We were pleased to have Jack as our salesman. Jack was very professional and made our purchase of 2020 Chevy pickup a very smooth transition. We were pleased to have Jack as our salesman. Jack was very professional and made our purchase of 2020 Chevy pickup a very smooth transition. More
Jack was very helpful in the purchase of my new outfit. Any questions I had that he was unable to answer he would immediately find the answer from other team members. Missed phone calls were quickly retu Any questions I had that he was unable to answer he would immediately find the answer from other team members. Missed phone calls were quickly returned. I believe Jack did his best to get me the lowest price. He was very patient as I asked him to explore various plans and promotions. More
Easy to Work with Very nice experience, all people involved we great from Harley, finance, and the manager. I will buy my next truck at Suburban. Thanks for the great Very nice experience, all people involved we great from Harley, finance, and the manager. I will buy my next truck at Suburban. Thanks for the great vehicle! More
Friendly service staff and the vehicle was ready in good time. Priority if waiting for it. Nice lounge but a little crowded for social distancing. time. Priority if waiting for it. Nice lounge but a little crowded for social distancing. More