
Suburban Chevrolet
Eden Prairie, MN
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I already completed this survey, along with my comments. Everyone was easy to work with, knowledgeable and friendly. Thanks for a great buying experience. Thanks! Everyone was easy to work with, knowledgeable and friendly. Thanks for a great buying experience. Thanks! More
My sales man was very helpful and very pleasant. He answered all my questions and he helped me feel great about my purchase. No pressure of any kind. answered all my questions and he helped me feel great about my purchase. No pressure of any kind. More
Dakota helped us find the exact car we were looking for. From the moment we drove onto their lot all the way until we closed on the sale. Couldn't be happier with the vehicle. He also kept in touch with us From the moment we drove onto their lot all the way until we closed on the sale. Couldn't be happier with the vehicle. He also kept in touch with us throughout and would call back immediately. Dakota answered any questions we had. We never felt rushed, he listened to everything we said, about the type of vehicle we were looking for etc. And he delivered and then some. Couldn't have thought about getting this vehicle. It has everything we wanted and tons more. Dakota is a top employee, I would absolutely recommend suburban chevrolet in eden prairie to friends and family as well as recommend they deal with Dakota Otto! Thank you! More
Easy Purchase I had great service buying a new car with Jack Yanisch, He made life easy when buying a new car. Steve Beech made the finance part of buying the car I had great service buying a new car with Jack Yanisch, He made life easy when buying a new car. Steve Beech made the finance part of buying the car flawless. Thanks for the great experience. More
Jack was incredibly knowledgeable and helped us though the buying process. He took his time and explained features of the vehicle in great detail. Steve was able to get us a great deal and made the purcha the buying process. He took his time and explained features of the vehicle in great detail. Steve was able to get us a great deal and made the purchase a lot less stressful. More
Wonderful service department. So very helpful and so friendly. Absolutely amazing. They called me as soon as my Chevy was ready and explained what the problem was and what the repair entailed. Thanks friendly. Absolutely amazing. They called me as soon as my Chevy was ready and explained what the problem was and what the repair entailed. Thanks More
Took my car in for oil change and tire rotation, as I have been doing regularly since purchasing in 2011. I live 25-30 minutes away. As I got within two miles of home, “Service Tire Pressure Monitor” war have been doing regularly since purchasing in 2011. I live 25-30 minutes away. As I got within two miles of home, “Service Tire Pressure Monitor” warning came on. Called Suburban Chev, was told to “swing in” and they would fix what should have been done as part of tire rotation. I live 25-30 minutes away. I don’t “swing in!” I drove back, losing another hour. It was fixed but I got not even an apology for the inconvenience. More
Quickly responded to my scheduled appointment and responded to my questions. Aggressively looked for possible recalls from GMC. Not finding one gave my a card t schedule a follow up if symptoms re responded to my questions. Aggressively looked for possible recalls from GMC. Not finding one gave my a card t schedule a follow up if symptoms recurring in the future. More
I like bringing my car into this dealership for service because they are very professional and thorough. I get back on the road super quick. Very friendly staff that listens to the customers concerns and w because they are very professional and thorough. I get back on the road super quick. Very friendly staff that listens to the customers concerns and willing to help. Thank you! More
Was very easy to work with didn’t make anything to difficult to understand. Also made good use of our time got us in and out quickly. Overall extremely happy with my experience. difficult to understand. Also made good use of our time got us in and out quickly. Overall extremely happy with my experience. More