
Suburban Chevrolet
Eden Prairie, MN
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Suburban purchase I got great and very quick service with our purchase. We were in a hurry and the team got it turned around quickly and stayed with me after hours to g I got great and very quick service with our purchase. We were in a hurry and the team got it turned around quickly and stayed with me after hours to get the paperwork complete. Thank you. More
Service review They were very helpful and friendly. And answered all of my questions. I will definitely use them again. They got me in-and-out as soon as they sa They were very helpful and friendly. And answered all of my questions. I will definitely use them again. They got me in-and-out as soon as they said they would. More
Above and beyond There was awful weather but some of the people got to the dealership and were doing everything to make sure every person that came to get something do There was awful weather but some of the people got to the dealership and were doing everything to make sure every person that came to get something done was well taken care of. Didn’t matter what your job is normally, everyone was pitching in to make sure your visit was good. Thank you for going above and beyond during such terrible weather More
These folks sure helped us out when we needed a new car. On top of things and ready to answer our questions. Dakota Otto was great! Dealership was nice and clean. Very friendly people! On top of things and ready to answer our questions. Dakota Otto was great! Dealership was nice and clean. Very friendly people! More
HiI had great service and help with two trade ins and Hi I had great service and help with two trade ins and getting a new all wheel drive car. I would highly recommend this dealership. Everyone went o Hi I had great service and help with two trade ins and getting a new all wheel drive car. I would highly recommend this dealership. Everyone went out of their way to see I had a great experience. More
Routine maintenance I had super quick and friendly service. They were very informative with the process. Highly recommend service here. I only come here because of the gr I had super quick and friendly service. They were very informative with the process. Highly recommend service here. I only come here because of the great service. More
Poor service Had new tires put on and was at the dealership for five hours. No explanation about why it took so long. There is no excuse for that type of custome Had new tires put on and was at the dealership for five hours. No explanation about why it took so long. There is no excuse for that type of customer service. I would have paid the extra money to not have to spend 5 hours waiting without any communication during the process. Due to the miscommunication we received a free alignment. I am not sure if I even believe it was done. Will not take my vehicle there for any other services. More
Very accommodating! Went out of their way to find us the vehicle that fit our budget and kept us informed during the process. Actually found a vehicle with exactly the op Went out of their way to find us the vehicle that fit our budget and kept us informed during the process. Actually found a vehicle with exactly the options we were looking for. More
Timely service I went to Suburban to have a part replaced on my Equinox. I showed up early for my appt. and was completed timely and well done. Will be back. I went to Suburban to have a part replaced on my Equinox. I showed up early for my appt. and was completed timely and well done. Will be back. More
Poor work and worse customer service Left my truck for 4 days (Saturday-Wednesday) with dealership for a squeaky and sticking accelerator pedal issue. Picked up my new vehicle, drove it Left my truck for 4 days (Saturday-Wednesday) with dealership for a squeaky and sticking accelerator pedal issue. Picked up my new vehicle, drove it off lot and onto highway, and exact issue still existed. Called back and was welcomed with rude response, and said I could schedule appt to bring truck back in. Was leaving out of state for holidays the next day, so rental wasn’t an option either as I was informed by dealership that rentals weren’t allowed to be taken out of state. This place has never been a pleasure to do business with. It’s almost like dealing with customers is a hassle. I wish I had a closer option. I wouldn’t recommend this place to anyone. I’ll drive to White Bear Lake, for any service or to buy a new vehicle before I deal with this place again. More