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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

November 25, 2019

Great experience. Tim was great to work with. I was very pleased with the entire service process. If I need additional work I will be bringing my Silverado More

by Geoffrey Ewald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Chvala
Dec 03, 2019 -

Suburban Chevrolet responded

Geoffrey, thank you for this response! We look forward to continuing to help you out!

November 22, 2019

Dakota Otto did an amazing job with my experience! Customer service and the process was made easy in order to get me in my dream truck! More

by chatfieldnsmith
Recommend Dealer
Yes
Employees Worked With
Dakota Otto, Steve Beech
Dec 03, 2019 -

Suburban Chevrolet responded

Thank you for your kind review! Congrats on your dream truck!

November 21, 2019

Outstanding service and communication throughout the entire Outstanding service and communication throughout the entir process. I will recommend this dealership to family and friends without reservation. Lookin More

by cumoen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Fox
Dec 03, 2019 -

Suburban Chevrolet responded

Thank you for this review and your recommendation! Please come see us again soon!

November 20, 2019

Alignment was handled quickly and a ride was provided to a nearby coffee shop while the work was completed. Very happy with the service experience. More

by DANDOKKEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Anderson
Nov 20, 2019 -

Suburban Chevrolet responded

Thank you for sharing your recent service experience with us! We are happy to help again whenever you need!

November 20, 2019

Great Customer Service at Suburban Chevy Suburban Chevrolet goes the extra mile with customer service. My car was done in a timely manner and the cost was very reasonable. I would specifical More

by JIMCOOK888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Nov 20, 2019 -

Suburban Chevrolet responded

Thank you for highlighting some of our staff that really helped you out! Please come see us again soon!

November 20, 2019

Great experience We were attended for Jack Yanisch and the experience was really good, very professional and we feels comfortable with him, he was so kind and help us More

by isaiaszendejas
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Yanisch, Mark Thompson
Nov 20, 2019 -

Suburban Chevrolet responded

Thank you for this kind review! We are so happy we could help you out!

November 19, 2019

Erica was just what I was hoping for. I asked for someone kind, honest and knowledgeable and she fit the bill. Very refreshing. Thank you Erica! More

by Labrams
Recommend Dealer
Yes
Employees Worked With
Erica Michael
Nov 20, 2019 -

Suburban Chevrolet responded

Thank you so much for taking the time to highlight some of our staff that really helped you out! We are happy we could help you out with your buying experience!

November 19, 2019

Very Helpful Erica was very patient and provided all of the information we needed. She reviewed the automobile’s features and answered our questions well. She ob More

by mwilkowske
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erica Michael
Nov 20, 2019 -

Suburban Chevrolet responded

Congrats on your new vehicle! We really appreciate the feedback, and we will be sure to pass along your comments to our staff that helped you out.

November 19, 2019

Great Service Great service with a smile as always! She took care of my needs on time & was flexible in scheduling. We came to agreement beforehand & work was compl More

by Jonathan Abad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Nov 20, 2019 -

Suburban Chevrolet responded

Jonathan, we really appreciate this review! Thank you for coming in!

November 18, 2019

Not good I WAS ASKING FOR A TUNE UP, CHECK ENGINE LIGHT WAS ON AND ANTIFREEZE LEAKING. THE FLUIDS WETE NOT CHECKED SHE SAID SHE DID NOT HEAR ME SAY THAT. I CH More

by MIZZTLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Chvala, Melissa Sauer
Nov 18, 2019 -

Suburban Chevrolet responded

Hi there, we are so sorry to hear about this experience. Please give us a call at your earliest convenience so we can talk further about this. We truly care about our customer and their experiences.

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