
Suburban Chevrolet
Eden Prairie, MN
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Recall service and body work We were cared for. Service was prompt. Service people were courteous. I was provided transportation to and from work. The service was completed sa We were cared for. Service was prompt. Service people were courteous. I was provided transportation to and from work. The service was completed satisfactorily. It was all good. More
Vehicle trade/purchase Michael went above and beyond to get me the best deal for my trade in. He was friendly and made it a point to check in to make sure everything was sa Michael went above and beyond to get me the best deal for my trade in. He was friendly and made it a point to check in to make sure everything was satisfactory. More
Jack was knowledgeable and very customer minded in his interactions. A great experience. We will definitely purchase our next vehicle from him! Thank you Jack! interactions. A great experience. We will definitely purchase our next vehicle from him! Thank you Jack! More
Awesome work, great service and price!! Jeremy and Tim were wonderful to work with and price was good. I highly recommend Suburban Chev and service department work, great service and price!! Jeremy and Tim were wonderful to work with and price was good. I highly recommend Suburban Chev and service department!! More
Kirk Fox is awesome. I had a great experience. I swung in to check out a car, Kirk made sure it wasn’t sold into it, got me test driving in no time, had all the history an I had a great experience. I swung in to check out a car, Kirk made sure it wasn’t sold into it, got me test driving in no time, had all the history and details waiting for me when I got back, and we made a deal in no time flat. He’s very easy to work with and efficient. Mark was also very open and honest about the financing and warranty options. That part went incredibly smooth as well. I actually enjoyed the process which I was not expecting! More
They are always on top of my oil changes, tire rotations,etc Very pleased with their service work. They keep track of my vehicle notifications. I appreciate the shuttle back and forth to work. Thank you MV Very pleased with their service work. They keep track of my vehicle notifications. I appreciate the shuttle back and forth to work. Thank you MV More
James went the extra mile Suburban Chevrolet was very welcoming from the beginning. However, my review is more about a particular salesman. Im not one to leave a review but whi Suburban Chevrolet was very welcoming from the beginning. However, my review is more about a particular salesman. Im not one to leave a review but while in his office, I told myself I wanted to share my experience. James Evans was extremely helpful. He went far and beyond to help me with with my search for a new vehicle and with finding out new information about my old vehicle- which would help me with my insurance after being involved in a accident. James was honest with his advice for me about what I really needed and where not to buy certain items. He worked with my family and I for a long time and never showed any signs of distress from the millions of questions and comments we had. I would definitely recommend James Evans to anyone who is in search of a vehicle. More
Outdated system and deplorable values You need a better employees that is equipped with how things work in this day and age. They treated us with no respect and thinking we are thieves. Th You need a better employees that is equipped with how things work in this day and age. They treated us with no respect and thinking we are thieves. They don’t even recognize temporary debit cards given by banks.made us go back to the bank on a late evening to get cash out which we did. And they haven’t apologized after we even did that. More
Friendly employees and priced competitively They do not try to sell you parts that are not needed. Fair, honest, fast. They explain what is needed and what they did. Up front I know that my car They do not try to sell you parts that are not needed. Fair, honest, fast. They explain what is needed and what they did. Up front I know that my car is being fixed right the first time. More
Great, comfortable buying experience! Jack was wonderful to work with on the purchase of my new-to-me Chevy. There was no pressure, just lots of answers and information. I'd highly recomme Jack was wonderful to work with on the purchase of my new-to-me Chevy. There was no pressure, just lots of answers and information. I'd highly recommend Jack and Suburban to anyone. And Mark made the finance portion of the purchase easy and quick. A great way to start the weekend! Thank you, Jack and Mark! More