Suburban Chevrolet

Paying just to reload/program a radiocompter Could not give a reason why computer program stpped working. No part broke BUT I HAD TO PAY MANY HOURS LABOR FOR THEM TO DOWNLOAD A CURRENT VERSION A Could not give a reason why computer program stpped working. No part broke BUT I HAD TO PAY MANY HOURS LABOR FOR THEM TO DOWNLOAD A CURRENT VERSION AND PROGRAM. SOUND LIKE A WHY FOR CHEVROLET TO COLLECT MONEY. More

Jon is great! Thrilled with my service and the technician who provided it! I’m no longer concerned about my tire light Thank you so much for the good service. Thrilled with my service and the technician who provided it! I’m no longer concerned about my tire light Thank you so much for the good service. More

Great place to buy a car!!! Hands down the most hassle-free car buying experience I’ve ever had. The car I found online was actually on the lot and not being used to lure me in Hands down the most hassle-free car buying experience I’ve ever had. The car I found online was actually on the lot and not being used to lure me in and get me to buy more expensive option. I’d definitely recommend Suburban Chevrolet to friends & family. More

Worked out well When I initially pulled up and got out of my car I was met by a man at the service counter who then looked in my car came over took something off the When I initially pulled up and got out of my car I was met by a man at the service counter who then looked in my car came over took something off the printer and proceeded to go to his computer and read without saying a word to me. I asked him if he wanted me to inform him of what was wrong with the car he gave me a very dirty look and said he would be right with me because he was reading about it. Had he initially said if you give me a moment I need to read what we have on your car, I don’t think it would’ve been so insulting. I found it to be very rude. I was a bartender and did customer service for years. Inform your customers what’ll is happening and don’t be so rude if they ask a question ! More

awesome dealer Jack is the best salesman I've every worked with. You wont be disappointed. Ask for Jack Yanisch he is the best. Fast, professional, thorough, effici Jack is the best salesman I've every worked with. You wont be disappointed. Ask for Jack Yanisch he is the best. Fast, professional, thorough, efficient. I would highly recommend to buy a car or truck at Suburban Chevrolet. More

Quick service Thorough service that was very time efficient! Explained the current condition of my car so I was able to understand. Also answered all of my question Thorough service that was very time efficient! Explained the current condition of my car so I was able to understand. Also answered all of my questions. More

Disappointed Tahoe transmission went out (Tim) - very matter of fact but definitely knowledgeable and helpful GM Emoloyee price New Sales (Harley) - long time c Tahoe transmission went out (Tim) - very matter of fact but definitely knowledgeable and helpful GM Emoloyee price New Sales (Harley) - long time customer - Purchased last 4 cars here - I won’t be back - felt Harley thought I would buy no matter what - I now own a Ram 1500 Limited for $52 + ttl Much better value than ANYTHING Harley put in front of me. So either Harley got greedy or Ram offers tremendous value. I believe Harley got greedy. Maybe I could have gotten better deal from Harley without employee pricing? If so, he should have said so instead of assuming I will buy no matter what he sells. Hopefully this is a learning experience. Arrogance won’t help sell your trucks. I won’t be back. Good luck. More

Great service Great Ssrvice, great follow up and detailed. The gal at the front desk was very friendly Appreciative to all the people and wie will definitely reco Great Ssrvice, great follow up and detailed. The gal at the front desk was very friendly Appreciative to all the people and wie will definitely recommend your dealership More

Expert Help, Long Wait, No Commuication As a Volt owner, technician experience & expertise w my car’s special technologies is paramount. I know that I get the best when Mark is servicing my As a Volt owner, technician experience & expertise w my car’s special technologies is paramount. I know that I get the best when Mark is servicing my car. My recent visit was unscheduled, so I expected to wait while what seemed like a minor issue was worked into other scheduled work. I did not, however, feel good about sitting in the customer lounge for 4 hours w/o the service advisor checking in w me to provide updates that my car was actually being looked at, brief me on what kinds of issues they were running into, or provide an estimated time the car might be ready. Quality of work: excellent. Quality of communication: sub-par. More

Service was Great! They did a great job of completing their work timely and efficiently, and had me on my way in a short amount of time. Thanks. They did a great job of completing their work timely and efficiently, and had me on my way in a short amount of time. Thanks. More