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Suburban Chevrolet
Eden Prairie, MN
2,545 Reviews
Thank you for visiting our website! Family-owned since 1925 and located in Eden Prairie, Suburban Chevrolet has always taken great pride in giving our customers and the Twin Cities area the best possible experience at our dealership. As one of the recipients of the "2010 Dealer of the Year" award, you can trust the representatives here at our Chevrolet dealership serving the Eden Prairie, Minneapolis, and Bloomington areas.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 5:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 2,545 reviews
May 25, 2019
They wanted my car and had a car in the lot that fit my need I got a request that they wanted to purchase my car so i went in just to check it out. They offered me a good price and luckily had a car in the lot t I got a request that they wanted to purchase my car so i went in just to check it out. They offered me a good price and luckily had a car in the lot that fit my needs and that i could afford. Thus i traded in my car and got a new used car. More
by Jodyscar
Employees Worked With
John Peifer, Dakota Otto, Curtis Folstad, Mark Thompson
May 23, 2019
Reid made things right My car had 38,000 miles on it...apparently the part that broke, the warranty ended at 36,000 miles....they made me pay for a “diagnostic” for a nearly My car had 38,000 miles on it...apparently the part that broke, the warranty ended at 36,000 miles....they made me pay for a “diagnostic” for a nearly brand new car... I called the warranty center prior to bringing the car in and I was told the warranty on my car was still good. After paying $129.95, I then had to pay another $205 for a sensor. I understand cars break, but being a loyal customer and always purchasing BRAND NEW vehicles for personal and work...you would’ve thought they might split the diagnostic fee being it was so close to “warranty” mileage. Mike your service rep, needs to learn “customer service” skills. I’ll go back to the Mauer Chev in IGH, where they treat you properly. Never again will I give Eden Prairie dealership another penny. Update 5/24/2019: Reid from their office called me and refunded the charges. Reid went over and beyond and understands what customer service is! Changing my review off my experience with Reid. More
by Unhappycustomer
Verified CustomerEmployees Worked With
Mike, Reid Willemsen
May 22, 2019
Good service Jack was really helpful and helped us find the right car. He helped us before when I bought my first car and he helped us again with my second car. Jack was really helpful and helped us find the right car. He helped us before when I bought my first car and he helped us again with my second car. More
by Michelle
Employees Worked With
Jack Yanisch, Curtis Folstad, Steve Beech
May 22, 2019
I have been buying cars from Surburban Chevy since 2004 I have always been very happy with Suburban Chevrolet sales and service . My latest purchase is a beautiful 2016 Equinox . I just have to say that my I have always been very happy with Suburban Chevrolet sales and service . My latest purchase is a beautiful 2016 Equinox . I just have to say that my salesman,Jack Yanisch reflects great credit on himself as well as Suburban Chevy. Jack is a salesman that gives no pressure but genuinely cares about his customers needs . Jack found my car and got me a great deal too. More
by TCONN123
Employees Worked With
Jack Yanisch
May 22, 2019
Service dept The service dept does a great job getting things done in a timely manner along with communicating well as to the progress of the repairs. The service dept does a great job getting things done in a timely manner along with communicating well as to the progress of the repairs. More
by RANDYEHALT
Employees Worked With
Kirk Fox, Harley Baumann, John Peifer, Tim Chvala, Jeremy Anderson, Melissa Sauer, Adam Arrigoni
May 22, 2019
Unplanned visit I needed to bring my car in because it wouldn’t start. I didn’t have an appointment. I called and was told exactly what I should do to bring it in. Wh I needed to bring my car in because it wouldn’t start. I didn’t have an appointment. I called and was told exactly what I should do to bring it in. When I arrived, Melissa helped me promptly. I was happy with the communication and service and accommodation of an unplanned service need. No surprises. Smooth experience from start to finish. Thanks! More
by JINNLYNNE
Employees Worked With
Lady who took my payment was friendly and professional even at the last minute end of day time., Melissa Sauer
May 21, 2019
Awsome This is my second car from suburban keep up the good work ! I will return because there's always something on four wheels waiting to be driven away Th This is my second car from suburban keep up the good work ! I will return because there's always something on four wheels waiting to be driven away Thanks to Billy and the team for taking care of me and making my family the happiest ever ! More
by Dramsey08
Employees Worked With
Kirk Fox, Curtis Folstad, Billy Belanger
May 17, 2019
Great internet response and details! I was reviewing a used vehicle on the website and I am a little distance away. Before coming in to look I had some questions and the website chat too I was reviewing a used vehicle on the website and I am a little distance away. Before coming in to look I had some questions and the website chat tools were very useful as well as the follow up call with Bob. I appreciate how they respect my time through the process of buying a vehicle. And as long as I was will to share details with them they were very willing to work with me! Thanks again. More
by Jeffg
Employees Worked With
Bob Mattson
May 17, 2019
These guys don't care Went for an oil change and to have some key fobs programmed that I purchased on eBay. Oil change was fine but they told me the key fobs didn't work. N Went for an oil change and to have some key fobs programmed that I purchased on eBay. Oil change was fine but they told me the key fobs didn't work. Now a week later my check oil light came on. I looked up the cause and it was likely that the system was not reset after the oil change. I took the car to the dealer and they confirmed that a reset was needed. So the mechanic was basically inept. I suggested that the mechanic perhaps needed training and the service advisor walked away from me While he turned off the service light it seems like he disabled certain alarm functions on the car. For instance I noticed that the seatbelt alarm no longer works. The service advisor was rude and and a jerk. I'm finding a new chevy mechanic More
by John
Employees Worked With
Tim Chvala
May 16, 2019
Super friendly and Helpful I want to thank Dakota for helping us with this quick purchase. Our daughter is thrilled to have a car of her own. We can see coming back for our next I want to thank Dakota for helping us with this quick purchase. Our daughter is thrilled to have a car of her own. We can see coming back for our next daughters car needs More
by Heimerls
Employees Worked With
Dakota Otto
