Suburban Chevrolet

Excellent They did an excellent job of exceeding expectations, listening to my needs and meeting them. I have purchased a car from them previously and have also They did an excellent job of exceeding expectations, listening to my needs and meeting them. I have purchased a car from them previously and have also used their service department. I highly recommend them. More

Service person nerds to get their act together It took 2 times to get my bill right and it's strange that 3 things were found wrong this oil change that weren't found last time when i still had a w It took 2 times to get my bill right and it's strange that 3 things were found wrong this oil change that weren't found last time when i still had a warranty. Now I like the dealership a lot but it seems to have gone down hill since the last time i was there. Sorry to say that. More

Proffesional and Personable Service Ryan D. in the Finance Department was great in helping us get the car we wanted/needed. He was professional as well as extremely personable. He help Ryan D. in the Finance Department was great in helping us get the car we wanted/needed. He was professional as well as extremely personable. He helped navigate us through issues with our credit ultimately getting us the car we wanted, while sharing some additional info/assistance along the way. Mark T was excellent as well in explaining our options and finishing up the deal. More

Inaccurate diagnosis Either the techs were incompetent or the dealership was trying to over charge- both are deplorable. I picked my car up and in less than 5 minutes in m Either the techs were incompetent or the dealership was trying to over charge- both are deplorable. I picked my car up and in less than 5 minutes in my garage discovered that $400 of service was corrected by tightening a bolt. I'm not a mechanic but easily figured this out and they wanted to charge nearly $400 to replace this part. More

Fantastic experience I have been a customer of Suburban Chevrolet for the past 18 years. I recently purchased a new vehicle after leasing my past two cars and purchased pr I have been a customer of Suburban Chevrolet for the past 18 years. I recently purchased a new vehicle after leasing my past two cars and purchased prior to that I. work with the managers, sales representatives and other employees and have had just excellent service with all of them. More

Excellent buying experience! Stopped in to look at a Silverado and left the dealership owning it. Salesman Ken Dube was very helpful and answered all my questions honestly and kep Stopped in to look at a Silverado and left the dealership owning it. Salesman Ken Dube was very helpful and answered all my questions honestly and kept my best interest in mind. I would definitely buy from Ken and Suburban Chevrolet again. More

The best! I had every intention to come test-drive & decide from there, but I couldn’t have asked for a more relaxed and smooth purchase! 100% recommend Jose! I had every intention to come test-drive & decide from there, but I couldn’t have asked for a more relaxed and smooth purchase! 100% recommend Jose! Buy at Suburban Chevrolet More

Quick response & service They responded to my inquiry within a couple of hours and I was able to bring my vehicle in that day and the installation of my front license plate br They responded to my inquiry within a couple of hours and I was able to bring my vehicle in that day and the installation of my front license plate bracket took less than 10 minutes. They were more helpful than another local Chevy dealership and I will be bringing my vehicle here from now on! More

Oil change and tire rotation Close to done on time. Plus offered tire rotation for 5 bucks. Nice. Service started on time. Reps were friendly. Waiting room was comfortable but no Close to done on time. Plus offered tire rotation for 5 bucks. Nice. Service started on time. Reps were friendly. Waiting room was comfortable but no coffee made. More

Great experience buying a truck! Went in to buy a used truck and met up with Ben. He made the situation very easy to be in and made me feel comfortable. He understood my needs and wor Went in to buy a used truck and met up with Ben. He made the situation very easy to be in and made me feel comfortable. He understood my needs and worked with the dealership to make sure those were met. He went out of his way to make this as easy as possible for me. I would recommend him to anyone! More