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Suburban Chevrolet

Eden Prairie, MN

4.6
2,545 Reviews

12475 Plaza Drive

Eden Prairie, MN

55344

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Showing 2,545 reviews

December 27, 2018

Awesome job They are very knowledgeable and never once was pushy or tried to sell something I did not want. Would highly recommend to anyone looking for a Chevy More

by Bill
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Cutts, Mark Thompson
Dec 31, 2018 -

Suburban Chevrolet responded

Hello, we're happy to hear you had such a positive experience with our team! Thanks for taking the time to leave a review! We hope you have a great day!

December 23, 2018

Great experience I visited several dealers for my purchase and Brett Skalisky was tremendous. I appreciated that he worked to understand my needs and learned about how More

by Brettreview
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Skalisky, Mark Thompson
Dec 31, 2018 -

Suburban Chevrolet responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for the great review!

December 22, 2018

Great car buying experience The people at the eden prairie suburban Chevrolet terated me like I was buying a million dollar car, very courteous and respectful of the things I ne More

by kawaicarla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Peifer, Billy Belanger, Steve Beech
Dec 31, 2018 -

Suburban Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

December 22, 2018

Truck purchase. Met with Nancy When I saw a new 2019 truck on the lot. She went through the new items on the truck and what options were included. More

by CHIEPLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kirk Fox, Nancy Etzel
Dec 31, 2018 -

Suburban Chevrolet responded

Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

December 22, 2018

Unlock radio Nobody sent me on an errand to another dept, I was walked to the next counter, I was helped while the phone rang, I was offered a ride before I knew o More

by Silver truck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The parts counter, the check out counter, Melissa Sauer
Dec 31, 2018 -

Suburban Chevrolet responded

Hi there, we are very happy to have provided you with such a positive experience! We sincerely thank you for the positive review, and look forward to seeing you again soon!

December 22, 2018

Not impressed at all Had appointment for oil change and rotate at 7:30am Monday morning. Was told under an hour. Inquiring about tires/plugs/and tranny flush. Was given so More

by ChevyCruze333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Melissa Sauer
Dec 31, 2018 -

Suburban Chevrolet responded

If you have any questions about service recommendations or additional services please reach out to us and we would be happy to help! We hope to hear from you soon so we can assist you further!

December 21, 2018

Fast reliable service. Fast reliable service while I waited. Had my oil and filler changed, rotated tires and had the update for the air bag recall completed. Tim is always More

by b70boss
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dan in parts., Kirk Fox, Harley Baumann, Tim Chvala, Mark Thompson
Dec 31, 2018 -

Suburban Chevrolet responded

Hello, we're glad to hear you enjoyed your visit. Please don't hesitate to reach out to us if there's anything more we can do!

December 21, 2018

Awesome service! Melissa was a terrific service advisor! She answered all my questions honestly and clearly, without recommending unnecessary stuff. Work took longer More

by ERICH_CUSTOMER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Sauer
Dec 31, 2018 -

Suburban Chevrolet responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

December 21, 2018

Repair We will never be back This is the last time we waste any more of our time here terrible service and dishonest employees Super frustrating More

by JMCODDINGTON1204
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tim Chvala
Dec 31, 2018 -

Suburban Chevrolet responded

Please reach out to us at your earliest convenience so we can learn what happened during your recent visit. We hope to hear from you soon so we can assist your further and hopefully work on a resolution.

December 20, 2018

04 Tahoe Your Team was great. I would like to extend a special thank you to Melissa for going over and beyond. My truck is running great and I still have money More

by CRESPOMN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
All staff members are great, Melissa Sauer
Dec 31, 2018 -

Suburban Chevrolet responded

Jorge, thank you for the review! We're happy we could help! Take care!

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