Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
Ann Arbor, MI
979 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Ann Arbor.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Ann Arbor is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located at 3900 Jackson Rd.., we make it very easy to get to our facility. Accessing our location from US-23 or I-94 makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Jeep is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Jeep vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with ev
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:30 AM - 2:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 979 reviews
May 17, 2018
Great Service! It was my first time buying a vehicle, I didn’t know much of what I was doing. Doug was extremely helpful throughout the process and even found me the It was my first time buying a vehicle, I didn’t know much of what I was doing. Doug was extremely helpful throughout the process and even found me the best insurance price! He truly made the experience both fun and memorable! I even had a bit of a financial set back and Doug came in and helped out so I could drive the car home! More
by Agtkd32
Employees Worked With
Doug Chitren
May 12, 2018
Tom's Review I was in the market for a new Jeep, and Tom helped me find something that I wanted...not what he wanted me to get. The fine people at Suburban CDJR r I was in the market for a new Jeep, and Tom helped me find something that I wanted...not what he wanted me to get. The fine people at Suburban CDJR really make you feel like family and want you to feel like you are the only ones there, Tom is definitely an example of that! I would recommend anyone to see him! More
by TheMizOnAir
Employees Worked With
Adam Hill, Andrew Tornow, Thomas Altheide
May 11, 2018
Professional customer service Our experience with Louis Gomez at suburban Jeep was one of professionalism and friendliness. We were treated with respect and best of all, NO SALES P Our experience with Louis Gomez at suburban Jeep was one of professionalism and friendliness. We were treated with respect and best of all, NO SALES PRESSURE!! Would definitely recommend this dealership to anyone searching for a wide variety of vehicles. More
by Rokchik19
Employees Worked With
Louis Gomez
May 09, 2018
New truck Absolutely the best purchase experience I’ve had in some time. Great to work with. I’ll be back for my next purchase at this dealership Absolutely the best purchase experience I’ve had in some time. Great to work with. I’ll be back for my next purchase at this dealership More
by TrucksRus
Employees Worked With
Paul Alfonsi, Louis Gomez, Louie Richards
May 08, 2018
Very happy! Had such a great time at the dealership finding the perfect truck for me! Doug and Adam were such a great help and made sure I got exactly what I want Had such a great time at the dealership finding the perfect truck for me! Doug and Adam were such a great help and made sure I got exactly what I wanted. I would definitely recommend this dealership to others! More
by Meganvalentic
Employees Worked With
Doug Chitren, Adam Hill
May 08, 2018
Beware. They will try to trap you with SMS text flood Sales person, you would like to trust once he confirms price range on the vehicle. But here you get totally different price on phone, text , email an Sales person, you would like to trust once he confirms price range on the vehicle. But here you get totally different price on phone, text , email and when you visit in person. Face to face interactions raised the lease price out of bounds for no credit reasons. Big false promises to waste customer's time. Beware. More
by Anon123
Employees Worked With
Armand Terrell
May 07, 2018
Buying a car made simple. Walked in to look at and test drive a car, unsure if I would make a purchase that day. Within two hours of walking in, I was driving off the lot havin Walked in to look at and test drive a car, unsure if I would make a purchase that day. Within two hours of walking in, I was driving off the lot having purchased the car. Doug made it very simple and worked within my parameters. Never thought it would be as easy, and I didn’t have the best credit to start with, but he made it work. Highly recommended. More
by AP
Employees Worked With
Doug Chitren, Adam Hill
May 05, 2018
Good cars great people Good dealership even let us thoroughly go though the car wanted to see under the car cus it was 1999corvette to make sure all good Good dealership even let us thoroughly go though the car wanted to see under the car cus it was 1999corvette to make sure all good More
by Vetman
Employees Worked With
Doug Chitren
May 05, 2018
Awesome service This dealer gave is great servuce. They made sure our concerns were alleviated and worked to get us the best deal. Louis Gomez was personable and a This dealer gave is great servuce. They made sure our concerns were alleviated and worked to get us the best deal. Louis Gomez was personable and allowed us to test drive in the way we needed to. They even ensured we had a vehicle to get around in while some repairs and detailing was done (the service department was closed for the weekend). If you want someone to really help you and make sure you get what you want, go here! More
by Thesarg
Employees Worked With
Adam Hill, Louis Gomez
May 04, 2018
Friendly knowledgeable and caring Vialdo was very knowledgeable in sales and very consistent in selling. If l have to buy another car I would go to him again. Very friendly and caring. Vialdo was very knowledgeable in sales and very consistent in selling. If l have to buy another car I would go to him again. Very friendly and caring. Thanks Vialdo More
by Kalaj1
Employees Worked With
Olldashi Vialdo
