Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Always a great experience This is the 2nd time I've dealt with Paul Alfonsi and he's always been a pleasure to work with. Paul knows the business and how to quickly move the de This is the 2nd time I've dealt with Paul Alfonsi and he's always been a pleasure to work with. Paul knows the business and how to quickly move the deal process along. Paul's associate Dennis was also quick and efficient and had me ready drive out of the dealership in no time. Thanks to you both! I'll keep coming back time and time again. Thanks! More

Awesome experience for 2011 Dodge Durango Crew Thanks to Suburban Chrysler of Ann Arbor for the very pleasant experience in the purchase of our Dodge Durango. Kirk and Greg took very good care of m Thanks to Suburban Chrysler of Ann Arbor for the very pleasant experience in the purchase of our Dodge Durango. Kirk and Greg took very good care of me and made sure everything was at the highest standards throughout the entire process. Everything that was promised from the bank rate through me driving away with vehicle was delivered. Greg even went above and beyond and ordered a small cosmetic part at no cost to me just to make sure my experience was pleasurable and I would definitely be back on my future purchases. Thanks Suburban Chrysler. More

Dependable advice or service When I have had a question or problem with my Town and Country, I call or drop by Ann Arbor Suburban Chrysler. Recently, had a problem with a tire lo When I have had a question or problem with my Town and Country, I call or drop by Ann Arbor Suburban Chrysler. Recently, had a problem with a tire losing pressure. The Service rep took care of it. i really appreciate the professional courteous responses to my concerns. More

FELT TRICKED INTO USING THEIR FINANCING Found a nice 2012 Town and Country mini van with only 26,000 miles, My salesman David Circele and I agreed on a price on Thursday 5/26/2016. I put dow Found a nice 2012 Town and Country mini van with only 26,000 miles, My salesman David Circele and I agreed on a price on Thursday 5/26/2016. I put down a $200 deposit to hold till I could talk it over with wife and do a little more research on it. I later told them I would take it. They were pushing financing thru them. I got a good rate thru my credit union that I have been with for over 25 years, and arranged everything with my insurance co. I'm a nurse and work 12 hour shifts, and it was Memorial day weekend, so I would not be able to pick up the check and close the deal till Wed. morning June 1. I let them know all this. Friday they said I need to come in and complete the paperwork. I took 2 hours of vacation Saturday from work, when I got there, that's when they let me have it. They needed me to write them a personal check for $18,289.98, they wont cash it, just attach it to the paperwork till I could bring them the check from the credit union on Wednesday. (That's just a formality to me) I did not have my check book with me, I live to far away to go get it (260 miles). That's when the manager Greg Moore said they could finance it for me, even at a little lower rate than 2.74% (Which would only save me a few dollars a month). I said no way, they said no deal, it goes back on the lot. David was fairly new, he was fine, the manager Greg Moore knows how the game is played. They had no problem selling the van, as I knew they would. I lost out on a good van, and 2 hours of vacation time, they lost out on a returning customer, and a good review. More

Good experience for 2014 Dodge Dart Purchase Scott and Paul stayed late while I was taking time to consider all of my options and eventually worked with me to get the car. Enjoying my car so far Scott and Paul stayed late while I was taking time to consider all of my options and eventually worked with me to get the car. Enjoying my car so far and will recommend them and Suburban Ann Arbor to those looking for a new vehicle, much better customer service than other places I was looking in the area! More

Awsome deal for my 2014 chrysler 200 ltd Kirk, helped me to close this deal in a really best price when I bought my 2014 certified chrysler 200 ltd.. He is a great guy, got a lot of patience Kirk, helped me to close this deal in a really best price when I bought my 2014 certified chrysler 200 ltd.. He is a great guy, got a lot of patience while I literally asked hime to get the quotes for almost 2-3 cars while I was signing my 200, he patiently got those quotes for me so that I could choose the best one that suits me... They had variety of cars and great deals.I strongly recommend this dealership for your next car. 😊😀 More

New Car Drew was great. Very low pressure, also very helpful. I was working with another Chrysler dealership and received extremely poor service. Drew had me Drew was great. Very low pressure, also very helpful. I was working with another Chrysler dealership and received extremely poor service. Drew had me in a new car in a couple of days. More

Thank you, Drew! I actually left another dealership in the area to come here and I am glad that I did. Drew was extremely helpful, knowledgeable, PATIENT (as I didn’t I actually left another dealership in the area to come here and I am glad that I did. Drew was extremely helpful, knowledgeable, PATIENT (as I didn’t know exactly what I wanted J) and didn’t pressure me at all. I’m very happy with my purchase and highly recommend Suburban. More

Great Van! Great Price! Great Customer Service! Kirk Trost was a great guy to work with. Easy to talk to, got me a great deal. made sure I was completely happy with my new van. Kirk Trost was a great guy to work with. Easy to talk to, got me a great deal. made sure I was completely happy with my new van. More

Great experience at suburban Kirk is really a nice guy. He help me purchase Jeep cherokee with much less difficulties. Great services. Great experience talking to him. Definitely Kirk is really a nice guy. He help me purchase Jeep cherokee with much less difficulties. Great services. Great experience talking to him. Definitely recommended More