Suburban Chrysler Dodge Jeep Ram Of Garden City

First time Jeep customer assigned to work with Randy Doran. Randy is friendly, professional and extremely knowledgeable on all FCA vehicle brands and I have to say being a long time GM customer who h Doran. Randy is friendly, professional and extremely knowledgeable on all FCA vehicle brands and I have to say being a long time GM customer who has worked with many sales people Randy is by far the the best salesperson I have ever worked with. Randy answers questions and takes as much time needed to thoroughly explain vehicles, services and helped me through the leasing process. Randy answers emails, texts and voicemails promptly and makes himself available to help you from start to finish. At delivery Randy went out of his way make sure my vehicle was perfect and while I was working with Jerome in the Finance Dept. Randy setup all my Uconnect Services, programmed radio stations into the radio and went out of his way to make sure everything was perfect. Randy also gave me a tour of the dealership and introduced me to employees and I have to say all employees seem very happy to work at Suburban Jeep of Garden City. I highly recommend if you need a new vehicle or are just looking to reach out to Randy Doran. Also I have to say Jerome in the Finance Department who finalized my lease documents and processed my plate transfer was friendly and explained each step of the paperwork process. I have to say most fiance department employees have dry personalities, lack humor and are boring, not Jerome he will take away the stress of signing with conversation and small talk and will make sure you understand everyy document before you sign. Suburban Jeep is the best dealership I have ever worked with in my 30 years of driving. I searched other dealerships but this one is the best and it shows because JD Powers has issued several customer service awards and best dealership awards. to Suburban of Garden City. They also have other customer service awards showing best dealership. Good Job Randy, Jerome and Management of Suburban Jeep of Garden City as you have a life long new customer here. More

Mike is the best. Good, down to earth guy who makes buying a car easy. He was very open, honest and thorough with the sale and would easily return because of Mike. buying a car easy. He was very open, honest and thorough with the sale and would easily return because of Mike. More

Always clean and inviting environment. The staff are always ready to assist coupled with friendly treatment and customer respect. From the time you enter the premises, one can detect and feel a great ou always ready to assist coupled with friendly treatment and customer respect. From the time you enter the premises, one can detect and feel a great outcome is awaiting. Rich is no exception, an amazing and kind gentleman with great knowledge of the products. My dealership. More

Friendly and yet professional, very enthusiastic and sincere. I’ve been to other Dodge service departments and Steve and his crew tops them all. Thanks Steve! sincere. I’ve been to other Dodge service departments and Steve and his crew tops them all. Thanks Steve! More

The. Service I received today was great! I would definitely recommend others to purchase their next car here and look for Harold to help out definitely recommend others to purchase their next car here and look for Harold to help out More

Horrible customer service. Tried selling a vehicle with over 4000 miles and interior damage as a new vehicle. Never said anything about it until we sat down to sign the papers over 4000 miles and interior damage as a new vehicle. Never said anything about it until we sat down to sign the papers More

Harold and Steven were a great team to work with! Harold gave us space to make our decision yet was available when we needed him! Both Steve and Harold went the extra mile to get our monthly cost to an affo gave us space to make our decision yet was available when we needed him! Both Steve and Harold went the extra mile to get our monthly cost to an affordable price! We will not hesitate to visit this dealership for any futures used vehicle purchase! More