
Suburban Chrysler Dodge Jeep Ram Of Garden City
Garden City, MI

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Crappy Customer Service! !!! Bought a Chrysler 300 (through someone else) and after a month, the radio started rebooting constantly. Took it into the shop while it was stil !!! Bought a Chrysler 300 (through someone else) and after a month, the radio started rebooting constantly. Took it into the shop while it was still under warranty at least 5 times for the same issue. There wasn't much they could do except update the software, which didn't help. But since the problem was intermittent, it was impossible to tell if the update did anything until I drove it around for a few days. So, a year later and the warranty has run out, and the problem is worse than ever and now I get to buy a whole new infotainment system. Last time I work with this dealer if I can help it and last time I buy this infotainment system, which means no more Chrysler. This was my second 300, but there won't be a 3rd. More
Service = SUCKS! Twice now I TRUSTED them with my personal property Challenger. They will only see my vehicle, as I pass by. 🤦🏼♂️ After the fact, they attempted to Twice now I TRUSTED them with my personal property Challenger. They will only see my vehicle, as I pass by. 🤦🏼♂️ After the fact, they attempted to return for compensation. However, the Internet spreads more than word of mouth. They need to upgrade how they treat their customers for service. More
If I could give this dealer's service department a zero I would I was ripped off there 3 times till I learned my lesson also at least 5 people I know have ripped off by this service department DO NOT TAKE YO would I was ripped off there 3 times till I learned my lesson also at least 5 people I know have ripped off by this service department DO NOT TAKE YOUR CAR HERE EVEN UNDER WARRANTY DO NOT!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! More
I am completely satisfied with my service and the treatment at this location. Joe in service is amazing and professional. He really took care of me and went above and beyond. They are so trustworthy treatment at this location. Joe in service is amazing and professional. He really took care of me and went above and beyond. They are so trustworthy and honest. Dan Macdonald went above and beyond for me to. I was stranded and he picked me up and brought me to my jeep. They really care about their customers. It's like a big family and I will do business with them forever. If you want great treatment and honest people this is the place to go More
Phil was awesome! Brought my Durango in for an oil change on a Saturday and it was a great experience. Phil got me in and out, was super nice and I'll definitely come back for future service and maintenance on a Saturday and it was a great experience. Phil got me in and out, was super nice and I'll definitely come back for future service and maintenance work. More
Friendly and yet professional, very enthusiastic and sincere. I’ve been to other Dodge service departments and Steve and his crew tops them all. Thanks Steve! sincere. I’ve been to other Dodge service departments and Steve and his crew tops them all. Thanks Steve! More