I took my car in for recall work. I will say the young man that waited on me---Phil Miskulin---was awesome. The rest of my experience was horrible. My car was not right after I picked it up and I had to take it back for them to "check" the work. They must not have because I was told nothing was wrong except my fuel injector was kinda dirty and for 200.00 they could fix that. Other then that to come and get it. I then asked that it be escalated to management. Once I got there I was made to feel like a "stupid woman" and to "prove" me wrong manager suggested we take a ride. Within a few minutes, he realized I was indeed correct. Seems my entire exhaust system was not secured properly and moving around freely, sometimes resting on the body/frame. So instead of "checking" their work the technicians tried to find a reason for me to spend more money instead. I believe now that it is fixed but the only "response" to my concerns and criticisms was a free oil change. I had had them do one when I dropped it off as well as an oil pan gasket so why would I need another. Also shows me they did not really check anything.