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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,568 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,568 reviews
October 13, 2015
Excellent service provided by Brad Marshall. Was the second vehicle I have leased from him and the fourth from the dealership. Plan for many more. provided by Brad Marshall. Was the second vehicle I have leased from him and the fourth from the dealership. Plan for many more. More
by Chris
Employees Worked With
Brad Marshall
October 13, 2015
Best customer service Omar Abbo took great care of us. I was very happy with the customer service and with the new Dodge Ram I recieved. Great prices and very clean nice pl Omar Abbo took great care of us. I was very happy with the customer service and with the new Dodge Ram I recieved. Great prices and very clean nice place. More
by CliffYaldo
Employees Worked With
Omar Abbo
October 13, 2015
Suburban Chrysler - Eddie Woods This is the second time I have leased from Suburban Chrysler Dodge Jeep Ram of Farmington Hills. I purposely brought my son with me when I decided to This is the second time I have leased from Suburban Chrysler Dodge Jeep Ram of Farmington Hills. I purposely brought my son with me when I decided to lease my Chrysler 200 so that I could use the car buying experience as a teachable moment. Mr. Eddie Woods was clearly aware of my objective. He patiently explained the lease process to both me and my son. Mr. Woods even sat in the back of the Chrysler 200 when he demonstrated the technical functionality and allowed my son to sit in the passenger seat. I have already recommended this dealership to my sister and she received excellent service from Mr. Woods. I will continue to recommend my family and close friends to this dealership because it is clear that Mr. Eddie Woods and the entire staff care about their customers. More
by Fitzpatrick
Employees Worked With
Eddie Woods
October 11, 2015
Honest and Relaxed Buying Experience Respectful, Considerate, Professional- Cher Watkins is friendly and open towards the buyer experience. She made it very simple and straight forward wi Respectful, Considerate, Professional- Cher Watkins is friendly and open towards the buyer experience. She made it very simple and straight forward without the heavy "hard selling tactics" sometimes associated with sales process. I felt comfortable and could walk away at anytime without any hard feelings. I would buy another vehicle from her in the future. Teddy Salazar from Finance was very open and respectful. More
by Winman
Employees Worked With
Teddy Salazar, Cher Watkins
October 10, 2015
Purchase of 2 Jeep SUV's Finally a salesman, Vinnie Battani, of Suburban Jeep, who is fun to purchase a vehicle from. He was personable, honest, and a pleasure to talk too. Ho Finally a salesman, Vinnie Battani, of Suburban Jeep, who is fun to purchase a vehicle from. He was personable, honest, and a pleasure to talk too. Hope you keep him around for future purchases. He will get 10's for all his help. More
by Jim Wilson
Employees Worked With
Gary Conley, Vinnie Battani
October 09, 2015
2016 Town & Country Working with Bob Lueckenhoff to lease my new vehicle was a pleasant experience. He is very knowledgeable, and the new Chrysler, Dodge, Ram, dealership Working with Bob Lueckenhoff to lease my new vehicle was a pleasant experience. He is very knowledgeable, and the new Chrysler, Dodge, Ram, dealership is awesome. I'm looking forward to great service throughout my lease. Any questions I have, I know Bob will have the answer. More
by rjbear
Employees Worked With
Bob Lueckenhoff
October 03, 2015
Great service! I went to Suburban of Farmington Hills after dealing with a couple different dealerships. The sales agents that were helping me were dishonest and onl I went to Suburban of Farmington Hills after dealing with a couple different dealerships. The sales agents that were helping me were dishonest and only wanted my money. After meeting Omar Abbo at Suburban, I knew he was in to really help me and not take my money.. He found the best deal and the best Ram truck out there and had me on the road in no time. The sales manager David Barash was also very friendly and really cared about what I wanted and needed.. Thanks to Omar and David, I will always come get my cars from here! More
by Hermz1125
Employees Worked With
Omar Abbo
September 30, 2015
Horrible customer service after purchase I had an appointment scheduled, when I arrived the original salesman was not there and I was given. Cherilyn Watkins, whom had zero idea about the Jee I had an appointment scheduled, when I arrived the original salesman was not there and I was given. Cherilyn Watkins, whom had zero idea about the Jeep Compass. I had to pull up jeeps on my phone to show her. After trying to pull up their coupons from their website, she offered me and employee discount. I got $2000 less for my trade-in even though their Website said $12k she was only able to get me $10k. After signing over my trade-in the price of the vehicle magically went up to $30k although I was quoted $26k via their website. I wish I had not rushed into this lease because after purchasing $638 worth of warranties, when my tire was damaged I was told I could get tire coverage for additional money. I love how they act like they care about getting you the best price and when I actually talked to people with higher end cars, finding out I pay more than them. I will never go back to this dealership after my lease is up. I didn't do a salesman survey after my experience because I was dissatisfied. I only did a review today because I went to the dealership to cancel my warranties only to be told I could not cancel 1 of the 2. And I had to pay them $220 in fees. More
by Momog2
Employees Worked With
Teddy Salazar, Cher Watkins
September 29, 2015
Great Experience I was impressed that Bob knew so much about the vehicles I was looking at. He knows what he is talking about and that gave me confidence in the produc I was impressed that Bob knew so much about the vehicles I was looking at. He knows what he is talking about and that gave me confidence in the product. But even more important he was patient and understanding with all my questions. I will come back to Bob because he didn't put pressure on me to make a quick decision. I like his style. More
by Lp
Employees Worked With
Bob Lueckenhoff
September 29, 2015
Great Buying Experience I have worked with Terri Young a couple of times now. She has been a great help in getting me into a vehicle quickly. She is very easy to talk to an I have worked with Terri Young a couple of times now. She has been a great help in getting me into a vehicle quickly. She is very easy to talk to and listened to get me into a car I was comfortable driving, I would recommend her to anyone looking for a car. More
by JeepGirl
Employees Worked With
Terri Young
