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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

4.7

936 Lifetime Reviews

38123 W 10 Mile Rd, Farmington Hills, Michigan 48335
Call (248) 476-7900

936 Reviews of Suburban Chrysler Dodge Jeep Ram of Farmington Hills

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January 01, 2019

"Awesome experience"

- Steve p

Bay Williams was absolutely amazing. She was able to make my experience a great one by handling all the details, finding solutions and adjusting to meet my short time line. Bay is a true professional and I'd recommend that anyone go to her if you need a vehicle. I sure will return to work with her in the future.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bayaira Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 04, 2019 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Steve, thank you so much for your positive comments about Suburban Chrysler Dodge Jeep Ram of Farmington Hills!

December 24, 2018

"Pleasant experience"

- Pmilesgrant

Bay williams was professional, and persistent in working with me. I am pleased with her effort and my vehicle. In future I will come back to her

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bayaira Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 02, 2019 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you! We’re looking forward to working with you again in the future!

December 21, 2018

"Commendation "

- MB

This is a note of appreciation and commendation for Diane Marshall and Roger Bacon Jr. Both demonstrate respect, professionalism, competence and overall excellence. They enabled our new car purchase experience to be pleasant. With appreciation, Mark B

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Customer Service
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Diane Marshall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Roger Bacon, Jr.
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Jan 04, 2019 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Chrysler Dodge Jeep Ram of Farmington Hills! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

December 16, 2018

"Great attitudes"

- Spookyfish

I worked with Dennis and Doug and a few others. I was in looking for an SUV I found this decent one there in the preowned. I come from the east side so the drive was a bit long, but they worked to make sure the process was as smooth as possible.

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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Crimboli
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Brad Marshall
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Doug Mueller
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Other Employees : Brooke
Dec 19, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi, thank you so much for your positive comments about Suburban Chrysler Dodge Jeep Ram of Farmington Hills! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Dec 19, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi, thank you so much for your positive comments about Suburban Chrysler Dodge Jeep Ram of Farmington Hills! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

December 14, 2018

"Great Experience!"

- Chrissy

First off let me tell everyone anything is possible because she is going to make it happen! Bay made sure I got into a vehicle and worked extremely hard to get me approved! I appreciate her more than words can explain! Oustanding personality and easy to communicate with it. Come see her and you won’t regret it! Best experience I’ve ever had and she is the only one I will forever shop with!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bayaira Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 19, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Hi Chrissy! We're so happy we were able to help you out!

December 07, 2018

"Best experience ever"

- Kjt

Bay was great she got me in a vehicle that I wasn’t expecting and did her best to help me out. I will refer anyone to her and I will definitely be back! Thank you again bay.

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bayaira Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 10, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Kjt, thank you for your kind words and this wonderful review!

December 01, 2018

"New car purchase. "

- Roz Von

Awesome experience with Bay Williams. Kept me in the loop throughout the entire process. She also made sure I had all of the added features I needed. I love my new Compass!

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bayaira Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 03, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

We're glad to hear you're enjoying the new Compass and enjoyed shopping for your vehicle with Bay. Looking forward to your next visit!

November 28, 2018

"Bay was THE BEST!"

- Amber

Bay sold a car to my daughter and she completely fell in love with it, so i gave her try. It was the best thing i could do!!!!!! She was amazing with keeping me up with the process and helping with my car specifics, I’m so glad i went to her, i will be back when this is over. Thkx bay

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Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bayaira Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Dec 03, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Amber, it’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience. We look forward to serving you again!

November 26, 2018

"Bought a Jeep Liberty"

- John

I recently bought a Jeep Liberty AS IS, the car is very nice. The team has been very professional and did they best to make sure it was a good experience. Thanks for your involvement!

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Customer Service
Quality of Work
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Overall Experience
Recommend Dealer
Yes
Employees Worked With
Caselle Henry
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Doug Mueller
4.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
November 23, 2018

"Best car saleswoman ever!"

- 1nd13B1u3

Bay went above and beyond anything we expected when my daughter and I bought our Jeeps. I will come back to her for any future vehicle purchases. Do yourself the best service possible and go to Bay if you need a car.

Read More
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Bayaira Williams
5.0
Employee Rating is a new feature allowing consumers to rate their experience with individual dealership employees.
Nov 26, 2018 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thanks for the great feedback! Customer service & satisfaction is always a top priority, and we're glad to hear that you had a positive experience with us!

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