Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,683 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,683 reviews
March 27, 2026
The sales department was very unprofessional. You can't ask your client to see his phone and check how much money he has in his account. You call or email the bank. Was embarrassing because he as You can't ask your client to see his phone and check how much money he has in his account. You call or email the bank. Was embarrassing because he asked in front of my son and nobody asked me before when I issued a check in my life. I hope he doesn't get the commission. Jacob was okay though. I was ready to leave but my mechanic told me was a good car. More
by Ari
March 25, 2026
Flo has been reliable and made the leasing process extremely easy every time we have come to the Troy dealership over the past few years! We just drove away from the dealership in a new Jeep and could extremely easy every time we have come to the Troy dealership over the past few years! We just drove away from the dealership in a new Jeep and couldn’t be more impressed. More
by Erin H
March 25, 2026
Kristine is so pleasant to work with and made everything so quick and easy. She is amazing! Thank you Kristine! so quick and easy. She is amazing! Thank you Kristine! More
by FireMom
March 25, 2026
Todd has been our 'Go To' salesperson for many years. He has continually helped our family over the years and he is always awesome to work with. It is always the best car purchasing experience! He is l He has continually helped our family over the years and he is always awesome to work with. It is always the best car purchasing experience! He is like family! Thank you Todd for your undivided attention and constant support in always finding the right vehicles! You are awesome!! Chicken is so awesome too!! More
by FireMom
March 22, 2026
Chicken and Todd made this experience the most enjoyable one I’ve ever had! If you are on the fence, Chicken is your girl to help you through! Not to mention, Todd (her owner) is FANTASTIC. Never going to a one I’ve ever had! If you are on the fence, Chicken is your girl to help you through! Not to mention, Todd (her owner) is FANTASTIC. Never going to anyone else besides these two - truthfully made this such an outstanding and smooth process! More
by churleyaustin
March 21, 2026
I was referred to Todd by a mutual acquaintance and have to say this was the best car-buying experience I’ve ever had. He is so personable and professional, never rushed me through a decision, and made sure to say this was the best car-buying experience I’ve ever had. He is so personable and professional, never rushed me through a decision, and made sure I was completely satisfied with my choice. The whole process was relaxed and enjoyable - so very different from my past car- buying experiences. And then there is Chicken his pup! Such a cutie! Thank you Todd for your great service. More
by drcivil
March 19, 2026
Josh was unprofessional in the way he treat the clients. Also when someone issues a check you call the bank to make sure if the account has coverage with funds. It's un appropriate to see how much money has Also when someone issues a check you call the bank to make sure if the account has coverage with funds. It's un appropriate to see how much money has your client in his account looking to his phone especially in the front of his son. It's the first time in my life someone asks me after issuing a check. It's simple, just call the bank and make sure if there're enough funds to cover the check. In the other way Jacob was very kind and helpful. More
by Ari
March 12, 2026
Kyle has been wonderful to work with! He is respectful and has great follow through. Even in 2026, not everyone treats women with respect at car dealerships. He was patient as I was in a He is respectful and has great follow through. Even in 2026, not everyone treats women with respect at car dealerships. He was patient as I was in a unique situation - and was very professional. Will definitely recommend him to friends and will be the first person I call next time I'm in the market for a new Jeep. More
by PT
Employees Worked With
March 03, 2026
George went above and beyond to find the perfect Jeep for me. The team came together to make it happen start to finish in one day. This is my second time working with George on a new Jeep. All my Jeeps ha me. The team came together to make it happen start to finish in one day. This is my second time working with George on a new Jeep. All my Jeeps have been serviced at their first-rate Service Department since 2011. The waiting area and showroom are clean and inviting. More
by Satisfied Customer
Employees Worked With
February 16, 2026
Max, went above and beyond for me! Super cool guy very professional and he was more than on point. He also has an amazing assistant Grant that also went out of his way to be sure I had Super cool guy very professional and he was more than on point. He also has an amazing assistant Grant that also went out of his way to be sure I had everything I needed. This entire store was Amazing! I highly recommend this dealership. More
by Kristie Lange
Employees Worked With
