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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,638 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,638 reviews
August 19, 2014
VERY friendly! I went into the dealership very nervous! Let's face it purchasing a car can be nerve recking for anyone. Nick took great care of me. He talked to me l I went into the dealership very nervous! Let's face it purchasing a car can be nerve recking for anyone. Nick took great care of me. He talked to me like a friend rather than a customer. He really listened to what I wanted and made sure I walked out of there extremely happy. By far the best car purchasing experience I've ever have. I will definitely call Suburban Chrysler Dodge Jeep Ram of Troy and ask for Nick for any future car purchases! More
by christinetrusz
August 15, 2014
A good overall experience Working with Steve Sylvester was a real pleasure. He answered our questions and was really easy to work with. Came to an agreement on Thursday, and ha Working with Steve Sylvester was a real pleasure. He answered our questions and was really easy to work with. Came to an agreement on Thursday, and had everything finalized on Friday. I would recommend Steve to anyone interested in purchasing a car from Suburban Chrysler Dodge Jeep Ram of Troy. More
by KenMc
Employees Worked With
Steve Sylvester
August 13, 2014
Thank you Dane!!! Thank you for getting me in my new truck Dane! We love you!! We will be back and will spread your name around! Love, Mary and Rich Thank you for getting me in my new truck Dane! We love you!! We will be back and will spread your name around! Love, Mary and Rich More
by Maryc1205
Employees Worked With
Dane taylor, Dane Taylor
August 11, 2014
Excellent dealership I had an excellent experience at this dealership. James, answered questions and got me information quickly. With three kids, it is never simple to g I had an excellent experience at this dealership. James, answered questions and got me information quickly. With three kids, it is never simple to go out, especially to buy a new car; James used my time wisely and even spent time interacting with my kids. When it came to the financing portion of the sale, Jose played with my (very active) two year old and kept her happy while John walked me through the paperwork. The entire experience was much smoother than I had expected. I highly recommend this dealership. More
by JenFlora
August 11, 2014
A great experience ! We are very happy with our experience at Suburban and look forward to being repeat customers. We received exceptional service from the moment we walke We are very happy with our experience at Suburban and look forward to being repeat customers. We received exceptional service from the moment we walked in. We would highly recommend Suburban. More
by mikeandheather
Employees Worked With
Brandon Stiltner, Steve Sylvester
August 09, 2014
I was very pleased with the service I received from Jacki! From the minute I walked in the door at suburban Chrysler I was treated with the best customer service! Jacki is a great sales woman! She was very pro From the minute I walked in the door at suburban Chrysler I was treated with the best customer service! Jacki is a great sales woman! She was very professional and answered any questions I had in a timely manner! I would highly recommend Jacki! More
by Cradams224
Employees Worked With
Jacki Burke
August 07, 2014
Great Experience! My husband and I recently purchased a used Chrysler Town & Country. We could not be more pleased with how we were treated at the dealership. Bill Brys My husband and I recently purchased a used Chrysler Town & Country. We could not be more pleased with how we were treated at the dealership. Bill Brys was very knowledgeable about the vehicle and all its features. He was able to show us how everything worked and answered all my questions without making me feel like it was a dumb question (even if it was). Bill was able to expedite getting the vehicle prepped for delivery in a very short time frame. Thanks for making the purchase a great experience for us! Bonnie Brown More
by bonnie_brown
Employees Worked With
William Brys
August 06, 2014
Great service from the sales team! Ralph really worked hard to help get me in to a new grand cherokee after I had some issues with my previous vehicle. Really appreciated the service I Ralph really worked hard to help get me in to a new grand cherokee after I had some issues with my previous vehicle. Really appreciated the service I received to remedy my situation! Will definitely return for my future vehicle needs and will recommend my friends. More
by estiebs
Employees Worked With
Ralph Geary
August 03, 2014
Great Experience! I just leased a Jeep Compass from Suburban and the experience was easier and more pleasant than I anticipated. Rick Larue listened to what I wanted a I just leased a Jeep Compass from Suburban and the experience was easier and more pleasant than I anticipated. Rick Larue listened to what I wanted and needed for my lifestyle. He showed me the 2014 Jeeps that were available and suggested the Compass would best suite my needs. He was absolutely right. Rick made the whole experience easy and enjoyable. This is my second vehicle from Suburban and I have already recommended this dealership and Rick Larue to my close friend. More
by Edith Brown
Employees Worked With
Rick Larue
August 01, 2014
Buyer This is my second time buying a truck from Tracy, and each time she has gotten me a vehicle that I love! Very friendly and hard working. The other dea This is my second time buying a truck from Tracy, and each time she has gotten me a vehicle that I love! Very friendly and hard working. The other dealership staff is very welcoming and nothing short of amazing as well. More
by Allen1122
