Suburban Chrysler Dodge Jeep Ram of Troy

Fast & Easy Joe makes leasing a car fast and painless. This is the third car and there will be many more because of Joe. I had to be pushed into something or wh Joe makes leasing a car fast and painless. This is the third car and there will be many more because of Joe. I had to be pushed into something or when the sales person over sales the product. Joe does not do that in fact he listens to me and makes sure I am comfortable the cars. Georgann Kummer More

Stick with the Best for Friendly & Courteous Service!!! Purchased another Jeep with the extraordinary patience of Scott Viau at Suburban CDJR, Could have gotten a better deal from friends & family, working Purchased another Jeep with the extraordinary patience of Scott Viau at Suburban CDJR, Could have gotten a better deal from friends & family, working at other car companies, but test drives were not impressive. Previous Jeep serviced & maintained by the dealership since they opened & is still running in excellent condition after almost 13 years. More

Best experience I have had I have purchased vehicles from other dealerships over the years and the sales men looked down to women ,would only speak to my husband even though he I have purchased vehicles from other dealerships over the years and the sales men looked down to women ,would only speak to my husband even though he told them to talk to me it would be my car. The last one even went so far as to tell me how to write a check! It is so nice to be able to deal with a woman. Jacki was very knowledgeable, friendly, full of energy, just an overall go -getter. I would gladly do business with her. More

Hemi Charger Very happy with my experience. Jackie was great. When I am ready to turn in my leased Charger and purchase a new ride I will gladly return to Suburban Very happy with my experience. Jackie was great. When I am ready to turn in my leased Charger and purchase a new ride I will gladly return to Suburban. More

Best Customer Service EVVVVVEEERRRRRRR!! When I first showed up to the Suburban Chrysler Dodge Jeep Ram of Troy, I intended on just getting some info on the vehicle line up before I made a de When I first showed up to the Suburban Chrysler Dodge Jeep Ram of Troy, I intended on just getting some info on the vehicle line up before I made a decision. Then I met Jacki and she was just beaming with positivity, soon as we got to talking we connected right from the beginning. She picked my brain to figure out what I was looking for. I told her I was looking for a reliable vehicle for my fiancé under $30k, she took me out to the lot and showed me the Dodge Dart (awesome car btw), then showed me the 2015 Chrysler 200 Sport and I was sold. It wasn't just the design of the car, it was the way Jacki talked about the car. It had all these cool features, but she presented that information in a way where I could relate it to certain circumstances that you normally encounter when you drive. I new at that moment I wasn't just browsing anymore, I was going to leave with a vehicle. John talked over the financial side of it with me and explained everything in detail, plus he was a really cool dude. James, Scott and Tom also helped out big time...just the whole team at this dealership are personable and accommodating. At the end, I brought the car home to surprise my fiancé and she LOVED it! Jacki was super helpful and everyone she introduced me to at the dealership were extremely nice and awesome. Hands down, the best experience I've had purchasing a vehicle. I will DEFINITELY be coming to Jacki the next time I need another vehicle. THANK YOU FOR EVERYTHING! More

ANother great experience. Recently picked up my new 2014 Grand Cherokee from Suburban Chrysler Dodge Jeep Ram of Troy. I worked with Scott Viau. Great service as always, and I Recently picked up my new 2014 Grand Cherokee from Suburban Chrysler Dodge Jeep Ram of Troy. I worked with Scott Viau. Great service as always, and I really appreciate his relaxed demeanor. No pushy sales tactics, no annoying sales antics, just honest conversation about the product that fits best for my budget and needs. Thanks for keeping it real! Rob More

Great service department, great sales staff, good deal! While in from Ohio over the weekend for a wedding my 2003 Chrysler 300M decided it was time for a new radiator. (It's a great car for someone and sho While in from Ohio over the weekend for a wedding my 2003 Chrysler 300M decided it was time for a new radiator. (It's a great car for someone and should be on the lot for sale) I decided 11 years was long enough and I ended up trading for a mini van. Fred Gregory was the service rep I worked with initially to determine the cost of a repair and Jacki Burke then took over when I let them know I was interested in driving the used 2014 Grand Caravan I saw online over the weekend when the car first started having problems. I had been doing my homework the past year so I would know what I would replace the 300M with. When I saw the exact vehicle I knew I wanted and it only had 30,000 mi, was clean and handled great, I knew it was going home with me. I was treated fairly with the amount given on the trade-in, the price of the van and the interest rate charged with financing I had them arrange. It took the sting out of having something come up on a weekend that should have been nothing but a happy occasion. If I lived in the Troy area I would certainly use this dealership again. Ask for Jacki, she's THE WOMAN TO CALL! More

Complete satisfaction I just bought my 5th automobile from Dane Taylor and as always a real pleasure to work with. He always greats us like we are family and makes our visi I just bought my 5th automobile from Dane Taylor and as always a real pleasure to work with. He always greats us like we are family and makes our visit so enjoyable. He has an unbelievable amount of knowledge when it comes to the vehicles and we are never left with any questions. We will only purchase our vehicles from Dane Taylor no matter where we live. It would be worth the trip to be taken care of so professionally. Thank you Suburban Chrysler Dodge Jeep Ram of Troy for providing a wonderful environment to do business in and thank you Dane Taylor for your continued help in all of our quests for vehicles. More

Scott Viau, Sales I highly recommend, my salesman,Scott Viau . He was friendly and no pressure (in which I was greatly relieved). He went out of his way to be helpful I highly recommend, my salesman,Scott Viau . He was friendly and no pressure (in which I was greatly relieved). He went out of his way to be helpful even though getting my vehicle to the dealership took a little longer than planned! I would ask for him when I venture out for my next vehicle... More