Suburban Chrysler Dodge Jeep Ram of Troy

Awesome I called the dealer and spoke with a non-sales associate who was 1st class. We talked about the Big Horn and Jeep Laredo. She gave me advice and tol I called the dealer and spoke with a non-sales associate who was 1st class. We talked about the Big Horn and Jeep Laredo. She gave me advice and told me she would get some quotes together and get back in touch. Jacki called me back with all the information. Typically a sales person does not want to talk pricing over the phone, but this is the only way I will do business. My time is too valuable. I met with Jacki on the next dealer late night. We put everything together, signed docs, and sealed the deal. I was introduced to the manager who was willing to help in any way. All of the people who helped with my transaction were knowledgeable, friendly, and helpful. I had some accessories added and Jacki personally made sure everything was completed to my satisfaction. I would recommend Jacki to my friends and family. Way to go Jacki. Thank you. More

Highly Recommend For a Positive Buying Experience I have taken delivery on a 3rd vehilce last week (Jeep Patroit) from Glen Campbell and cannot say enough about his high level of customer care and su I have taken delivery on a 3rd vehilce last week (Jeep Patroit) from Glen Campbell and cannot say enough about his high level of customer care and support. I will be picking up a 4th vehilce (Dodge Ram Laramie) from Glen this week and a 5th vehilce in mid-August. In addition, the service department when needed is highly professional and my vehilces have always been serviced on time. More

Awesome Experience I worked with Glen to purchase my first car. From start to finish he made the process extremely quick and painless. Great guy does not pressure you in I worked with Glen to purchase my first car. From start to finish he made the process extremely quick and painless. Great guy does not pressure you into anything, and was able to answer any questions/concerns I had. I work long hours and was able to walk into the dealership Saturday morning and walk out later that afternoon with the leys in hand. While other dealerships said they wouldn't qualify me until Monday. I would recommend everyone to work with Glen at Suburban Chrysler Dodge Jeep Ram of Troy! More

Fast & Easy Joe makes leasing a car fast and painless. This is the third car and there will be many more because of Joe. I had to be pushed into something or wh Joe makes leasing a car fast and painless. This is the third car and there will be many more because of Joe. I had to be pushed into something or when the sales person over sales the product. Joe does not do that in fact he listens to me and makes sure I am comfortable the cars. Georgann Kummer More

Stick with the Best for Friendly & Courteous Service!!! Purchased another Jeep with the extraordinary patience of Scott Viau at Suburban CDJR, Could have gotten a better deal from friends & family, working Purchased another Jeep with the extraordinary patience of Scott Viau at Suburban CDJR, Could have gotten a better deal from friends & family, working at other car companies, but test drives were not impressive. Previous Jeep serviced & maintained by the dealership since they opened & is still running in excellent condition after almost 13 years. More

Best experience I have had I have purchased vehicles from other dealerships over the years and the sales men looked down to women ,would only speak to my husband even though he I have purchased vehicles from other dealerships over the years and the sales men looked down to women ,would only speak to my husband even though he told them to talk to me it would be my car. The last one even went so far as to tell me how to write a check! It is so nice to be able to deal with a woman. Jacki was very knowledgeable, friendly, full of energy, just an overall go -getter. I would gladly do business with her. More

Hemi Charger Very happy with my experience. Jackie was great. When I am ready to turn in my leased Charger and purchase a new ride I will gladly return to Suburban Very happy with my experience. Jackie was great. When I am ready to turn in my leased Charger and purchase a new ride I will gladly return to Suburban. More

Best Customer Service EVVVVVEEERRRRRRR!! When I first showed up to the Suburban Chrysler Dodge Jeep Ram of Troy, I intended on just getting some info on the vehicle line up before I made a de When I first showed up to the Suburban Chrysler Dodge Jeep Ram of Troy, I intended on just getting some info on the vehicle line up before I made a decision. Then I met Jacki and she was just beaming with positivity, soon as we got to talking we connected right from the beginning. She picked my brain to figure out what I was looking for. I told her I was looking for a reliable vehicle for my fiancé under $30k, she took me out to the lot and showed me the Dodge Dart (awesome car btw), then showed me the 2015 Chrysler 200 Sport and I was sold. It wasn't just the design of the car, it was the way Jacki talked about the car. It had all these cool features, but she presented that information in a way where I could relate it to certain circumstances that you normally encounter when you drive. I new at that moment I wasn't just browsing anymore, I was going to leave with a vehicle. John talked over the financial side of it with me and explained everything in detail, plus he was a really cool dude. James, Scott and Tom also helped out big time...just the whole team at this dealership are personable and accommodating. At the end, I brought the car home to surprise my fiancé and she LOVED it! Jacki was super helpful and everyone she introduced me to at the dealership were extremely nice and awesome. Hands down, the best experience I've had purchasing a vehicle. I will DEFINITELY be coming to Jacki the next time I need another vehicle. THANK YOU FOR EVERYTHING! More

ANother great experience. Recently picked up my new 2014 Grand Cherokee from Suburban Chrysler Dodge Jeep Ram of Troy. I worked with Scott Viau. Great service as always, and I Recently picked up my new 2014 Grand Cherokee from Suburban Chrysler Dodge Jeep Ram of Troy. I worked with Scott Viau. Great service as always, and I really appreciate his relaxed demeanor. No pushy sales tactics, no annoying sales antics, just honest conversation about the product that fits best for my budget and needs. Thanks for keeping it real! Rob More