Suburban Chrysler Dodge Jeep Ram of Troy

Great service department, great sales staff, good deal! While in from Ohio over the weekend for a wedding my 2003 Chrysler 300M decided it was time for a new radiator. (It's a great car for someone and sho While in from Ohio over the weekend for a wedding my 2003 Chrysler 300M decided it was time for a new radiator. (It's a great car for someone and should be on the lot for sale) I decided 11 years was long enough and I ended up trading for a mini van. Fred Gregory was the service rep I worked with initially to determine the cost of a repair and Jacki Burke then took over when I let them know I was interested in driving the used 2014 Grand Caravan I saw online over the weekend when the car first started having problems. I had been doing my homework the past year so I would know what I would replace the 300M with. When I saw the exact vehicle I knew I wanted and it only had 30,000 mi, was clean and handled great, I knew it was going home with me. I was treated fairly with the amount given on the trade-in, the price of the van and the interest rate charged with financing I had them arrange. It took the sting out of having something come up on a weekend that should have been nothing but a happy occasion. If I lived in the Troy area I would certainly use this dealership again. Ask for Jacki, she's THE WOMAN TO CALL! More

Complete satisfaction I just bought my 5th automobile from Dane Taylor and as always a real pleasure to work with. He always greats us like we are family and makes our visi I just bought my 5th automobile from Dane Taylor and as always a real pleasure to work with. He always greats us like we are family and makes our visit so enjoyable. He has an unbelievable amount of knowledge when it comes to the vehicles and we are never left with any questions. We will only purchase our vehicles from Dane Taylor no matter where we live. It would be worth the trip to be taken care of so professionally. Thank you Suburban Chrysler Dodge Jeep Ram of Troy for providing a wonderful environment to do business in and thank you Dane Taylor for your continued help in all of our quests for vehicles. More

Scott Viau, Sales I highly recommend, my salesman,Scott Viau . He was friendly and no pressure (in which I was greatly relieved). He went out of his way to be helpful I highly recommend, my salesman,Scott Viau . He was friendly and no pressure (in which I was greatly relieved). He went out of his way to be helpful even though getting my vehicle to the dealership took a little longer than planned! I would ask for him when I venture out for my next vehicle... More

Vehicle shopping can be smooth sailing I had the pleasure of meeting Mike Paparelli when I was looking for a pre-owned vehicle. Even though he specializes in new vehicle sales, he made the I had the pleasure of meeting Mike Paparelli when I was looking for a pre-owned vehicle. Even though he specializes in new vehicle sales, he made the pre-owned buying experience better with respect, due diligence, professionalism, diplomacy, humor and kindness. It was a pleasure to do business with him and I highly recommend him! There are many people out there selling, but Mike is the one to work with! More

Great buying experience Great experience! Bill stayed well past closing time to make sure we got the car as soon as possible. It was greatly appreciated and I'd recommend it Great experience! Bill stayed well past closing time to make sure we got the car as soon as possible. It was greatly appreciated and I'd recommend it to anyone looking for a car. More

Review. Joe Bellomo knows his business. He had the answers I was looking for, and his attitude was great. I felt comfortable working with him and I wouldn't h Joe Bellomo knows his business. He had the answers I was looking for, and his attitude was great. I felt comfortable working with him and I wouldn't hesitate to work with Joe in the future. More

Great car buying experience Pleased with the entire process, Tim Pazdziora was very knowledgeable and made the process easy, A very positive experience. I would definitely recom Pleased with the entire process, Tim Pazdziora was very knowledgeable and made the process easy, A very positive experience. I would definitely recommend him and your dealership to others. More

Excellent Experience - Highly Recommend! Wonderful experience. Everyone at Suburban Chrysler Dodge Jeep Ram of Troy were extremely helpful. They made my wife and I feel very comfortable. W Wonderful experience. Everyone at Suburban Chrysler Dodge Jeep Ram of Troy were extremely helpful. They made my wife and I feel very comfortable. We never felt rushed or pushed in any particular direction. Maria Kovach, who we worked with was super helpful answering questions. She was very knowledgeable regarding all the vehicles and pricing. Highly recommend them! More

Maria Kovach I was associated with Maria when she sold me a Saturn Vue. She is very knowledgable and a joy to work with, a#1 Salesperson. I was associated with Maria when she sold me a Saturn Vue. She is very knowledgable and a joy to work with, a#1 Salesperson. More

New vehicle purchase I custom ordered a 2014 ram through suburban and dealt with Rick Larue. I cannot express in words how helpful, patient, and respectful Rick was throug I custom ordered a 2014 ram through suburban and dealt with Rick Larue. I cannot express in words how helpful, patient, and respectful Rick was throughout the entire process. I'm only 23 years old and was out too buy a fairly high end truck and feared not being taken serious as this was the case at another dealership i had dealt with. Rick from the beginning treated me Great and stayed in contact with me throughout the entire 6 week process in all build stages of the build process and more importantly helped me get a great deal on my truck. The quality of customer service from Rick is something hard to come buy these days and all i can say is he earned suburban chrysler a loyal lifetime customer in me. More