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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,640 reviews
June 06, 2014
Vehicle shopping can be smooth sailing I had the pleasure of meeting Mike Paparelli when I was looking for a pre-owned vehicle. Even though he specializes in new vehicle sales, he made the I had the pleasure of meeting Mike Paparelli when I was looking for a pre-owned vehicle. Even though he specializes in new vehicle sales, he made the pre-owned buying experience better with respect, due diligence, professionalism, diplomacy, humor and kindness. It was a pleasure to do business with him and I highly recommend him! There are many people out there selling, but Mike is the one to work with! More
by Kem33101
Employees Worked With
Mike Paparelli
June 01, 2014
Great buying experience Great experience! Bill stayed well past closing time to make sure we got the car as soon as possible. It was greatly appreciated and I'd recommend it Great experience! Bill stayed well past closing time to make sure we got the car as soon as possible. It was greatly appreciated and I'd recommend it to anyone looking for a car. More
by murphyr2
Employees Worked With
William Brys
May 27, 2014
Review. Joe Bellomo knows his business. He had the answers I was looking for, and his attitude was great. I felt comfortable working with him and I wouldn't h Joe Bellomo knows his business. He had the answers I was looking for, and his attitude was great. I felt comfortable working with him and I wouldn't hesitate to work with Joe in the future. More
by ksaar8
Employees Worked With
Joe Bellomo
May 07, 2014
Great car buying experience Pleased with the entire process, Tim Pazdziora was very knowledgeable and made the process easy, A very positive experience. I would definitely recom Pleased with the entire process, Tim Pazdziora was very knowledgeable and made the process easy, A very positive experience. I would definitely recommend him and your dealership to others. More
by mdram11
Employees Worked With
Tim Pazdziora
May 05, 2014
Excellent Experience - Highly Recommend! Wonderful experience. Everyone at Suburban Chrysler Dodge Jeep Ram of Troy were extremely helpful. They made my wife and I feel very comfortable. W Wonderful experience. Everyone at Suburban Chrysler Dodge Jeep Ram of Troy were extremely helpful. They made my wife and I feel very comfortable. We never felt rushed or pushed in any particular direction. Maria Kovach, who we worked with was super helpful answering questions. She was very knowledgeable regarding all the vehicles and pricing. Highly recommend them! More
by Nick3L
Employees Worked With
May 03, 2014
Mr William. B Lawrence Great first and last impression also. A person whom I will see. For another vehicle soon. I am very impressed with the Dodge Journey Limited Great first and last impression also. A person whom I will see. For another vehicle soon. I am very impressed with the Dodge Journey Limited More
by wlawrencetroy
May 03, 2014
Maria Kovach I was associated with Maria when she sold me a Saturn Vue. She is very knowledgable and a joy to work with, a#1 Salesperson. I was associated with Maria when she sold me a Saturn Vue. She is very knowledgable and a joy to work with, a#1 Salesperson. More
by Rfitzp
Employees Worked With
May 03, 2014
New vehicle purchase I custom ordered a 2014 ram through suburban and dealt with Rick Larue. I cannot express in words how helpful, patient, and respectful Rick was throug I custom ordered a 2014 ram through suburban and dealt with Rick Larue. I cannot express in words how helpful, patient, and respectful Rick was throughout the entire process. I'm only 23 years old and was out too buy a fairly high end truck and feared not being taken serious as this was the case at another dealership i had dealt with. Rick from the beginning treated me Great and stayed in contact with me throughout the entire 6 week process in all build stages of the build process and more importantly helped me get a great deal on my truck. The quality of customer service from Rick is something hard to come buy these days and all i can say is he earned suburban chrysler a loyal lifetime customer in me. More
by aivezaj
Employees Worked With
Rick Larue
May 02, 2014
Great costumer service I had very pleasant experience. Would recommend this dealer to everybody. Maria K. was great and helped us to pick up right vehicle. Thank You! I had very pleasant experience. Would recommend this dealer to everybody. Maria K. was great and helped us to pick up right vehicle. Thank You! More
by Mphipps36
Employees Worked With
May 01, 2014
Great Job! I was looking for a new, affordable vehicle for my kids and I . Rick Larue was patient with my 10 year old son, who was REALLY sad I bought a Jeep and I was looking for a new, affordable vehicle for my kids and I . Rick Larue was patient with my 10 year old son, who was REALLY sad I bought a Jeep and not a Charger, and sweet to my 8 year old daughter who was "bored" until he showed her the free food and kids room! For me, Rick was knowledgeable, helpful and made sure he met my most important car buying needs for my first "on my own" car experience! Huge thanks to Rick and the Suburban team- You have a client for life! More
by Stephaniemiller2014
Employees Worked With
Rick Larue
