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Suburban Chrysler Dodge Jeep Ram of Troy
Troy, MI
1,640 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Troy.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Troy is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Largest Dealer Group in the COUNTRY!! With over 350 dealers around the country there is noting we cant handle!
Over 2,000* pre-owned vehicles in stock - Being part of the Suburban Collection means that each of our of dealerships offer an extensive variety of pre-owned vehicles on-site and access to thousands more in southeastern Michigan.
Experienced service department - Our technicians have been trained to work specifically on Chrysler, Dodge, Jeep and Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,640 reviews
March 05, 2014
Rick has to be the best salesman we have ever had the pleasure of dealing with. Honest, friendly, considerate an just made us feel like his friend. It was our first lease experience an won't be our last. pleasure of dealing with. Honest, friendly, considerate an just made us feel like his friend. It was our first lease experience an won't be our last. Thank you Rick More
by mckinneysue11
Employees Worked With
Rick Larue
March 04, 2014
I have worked with Mike Paparelli for over 10 years now and will always come to him when looking for a new car. He listens carefully to my needs and wants in a car and always does what he can to ensure I and will always come to him when looking for a new car. He listens carefully to my needs and wants in a car and always does what he can to ensure I get the best price. He has made what is usually an unpleasant experience bearable. Over the years, I have referred numerous friends and family to him, even people who were loyal to other automakers and they have all told me what a great job Mike does. He has been very professional, knowledgeable and friendly. And you can always be assured he will get back with you quickly when you have a question. I will always recommend Mike to anyone looking for a no-pressure positive buying experience! More
by lederman69
March 03, 2014
Ms. Kovach made the process of buying my first new car a pleasure. She went above and beyond to make sure I got the exact Jeep I wanted at a price that was in my budget. I would not have my new Jeep if it w pleasure. She went above and beyond to make sure I got the exact Jeep I wanted at a price that was in my budget. I would not have my new Jeep if it wasn't for the extra effort Ms. Kovach put in. I would recommend her to anyone in the market! More
by Shanbam1112
Employees Worked With
March 03, 2014
Was a long day but so worth the wait! Was in a bad car accident and everyone was so willing to help and to explain things. Would and have recommend this dealership. accident and everyone was so willing to help and to explain things. Would and have recommend this dealership. More
by Bittercupid36
February 27, 2014
The overall experience there was fantastic. Don was very courteous, understanding of my needs, and fun to work with. I would definitely recommend getting your next purchase here. courteous, understanding of my needs, and fun to work with. I would definitely recommend getting your next purchase here. More
by tynisa
Employees Worked With
Don Smith
February 27, 2014
I changed from Rochester Jeep to Suburban. I will not go to any other salesperson but Ralph in the future. He made the experience pleasant, he was extremely accommodating and speedy, and that means a lot w to any other salesperson but Ralph in the future. He made the experience pleasant, he was extremely accommodating and speedy, and that means a lot when you are completing transactions during working hours. More
by jocy3046
Employees Worked With
Ralph Geary
February 26, 2014
I came in just to look at a Jeep and see if I could find a better deal than my current lease. Great deal on the Patriot high altitude! Customer service was great and I was in my new lease in no time at al a better deal than my current lease. Great deal on the Patriot high altitude! Customer service was great and I was in my new lease in no time at all! More
by MKS13
Employees Worked With
Jim Levandusky
February 25, 2014
I have bought/leased many cars over the years and usually not a fan of the process. Mike Paparelli was outstanding to work with and made the process very pleasant. He was extremely knowledgeable and quic not a fan of the process. Mike Paparelli was outstanding to work with and made the process very pleasant. He was extremely knowledgeable and quickly helped access my needs and match me to the perfect vehicle. There was no pressure in the process and would highly recommend anyone to use Mike to help with your vehicle purchases. More
by drussie
Employees Worked With
Mike Paparelli
February 24, 2014
I am a lifetime Jeep owner and was in the market to trade-in and purchase a newer Wrangler. After doing extensive search online for the Jeep Wrangler Unlimited Rubicon that I had wanted, I found one o trade-in and purchase a newer Wrangler. After doing extensive search online for the Jeep Wrangler Unlimited Rubicon that I had wanted, I found one over 650 miles away from where I live. I currently reside in lower New York State, and the dealership that had what I had wanted was located in Troy Michigan. I truly had an excellent experience from the the first phone placed to the dealership explaining my situation of wanting to trade-in and purchase new to the sales representative Don Smith, to the very end driving 12+ hours home. I cannot say enough about the quality, professionalism, and experience I had with Don Smith and Suburban Chrysler Dodge Jeep Ram of Troy. I highly recommend this dealership. Sincerely, A.J. Gaudinier More
by supaman028
Employees Worked With
Don Smith
